We made our reservation on the hotel's own website and did get confirmation etc. via email. However, when we got there they "couldn't find our reservation". After waiting for 30 min they managed to give us a room. This room was said to be a junior suite, but was full of mosqitues and spyders and the smell in the room was very bad. Hence, we asked for a new room. This new room was better (no smell nor insects), but unfortunately there was also a lack of hot water in the shower. An ice cold shower after the beach can be refreshing, but I like to be able to choose.. However, I did get some hot water on my feet since there was a massive leak under the sink. Again we told the staff about the situation, and they promised to look into it (my understanding was that this wasn't exactly the first time they got complaints). Because of all the problems (I didn't bother to tell you about minor things like key card/telephone etc. not working) we kindly asked for a discount when checking out. This was refused by the supervisor, and they showed no interest in dealing with the situation or trying to make
there guests a bit more satisfied.
Conclusion: Choeng Mon is a beautiful beach that you should visit. Hotel White House is a terrible hotel that needs renovation (both buildings/rooms/staff...)
- Official Description (provided by the hotel):
- White House Beach Resort & Spa is a 4 stars hotel in Koh Samui,Located at Choengmon Beach.We are a natural paradise for honeymoon couples, families and travelers seeking peace and tranquility. Houses in a traditional Thai building,surrounded by lush gardens and hidden alleyways and sculptures. It's an ideal hotel for leisure Destination On Samui Island. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Travelocity, Priceline, Asiatravel.com Holdings and Hotels.com so you can book your White House Beach Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- White House Beach Resort And Spa
- White House Beach Hotel Koh Samui
- The White Hotel Beach
- The White Resort Beach
- White House Beach Resort & Spa Ko Samui/Bophut