I checked in on 27 June 2013. On 27 June (same day) I had a problem with the bathtub, where the spray did not work. While they were fixing the bathtub (which is now still not working) I had a problem with the shower, where the shower did not drain so the bathroom over-flooded.
Today (29th) I woke up and the toilet was blocked. My whole family had to leave the apartment and use the pool toilet - and the toilet overflowed leaving an awful smell in the room.
Now I am back at my apartment (24hrs after complaining - because now I am livered) and there is still a smell because of the blocked toilet that is unbearable.
The staff tried to 'upgrade' me to a room that was smaller than the one I am in now, and with 2 adults and 2 children this would not work.
The office manager, who is incompetent, said they would move me next door to the same type of room. So I have to spend an hour packing and moving for zero compensation. When I asked what compensation they offered he looked at me and said "you have to understand that this is Thailand" - think for yourself what that meant.
Throughout my travels this is truly the worst experience I have ever had! If there are no issues with you accommodation or if you have no complaints you may have a good time, but do not depend on the staff or disgraceful manager to help you should issues arise.
- Official Description (provided by the hotel):
- Situated on Bophut beach in the northeast of the island, the Peace Resort is a newly refurbished, friendly bungalow style resort, ideal for a relaxing family getaway. The style is best described as contemporary Thai with the architecture following local traditions, but a transformation in 2008 has given a more up-scale look and feel while the prices have remained very reasonable. The resort is well laid out in small buildings, ensuring a more intimate, human scale, while the grounds are tranquil and green, with a restaurant that spills out onto the beach. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Expedia, Agoda, Booking.com, Odigeo, Orbitz, Hotels.com, Tingo, Priceline, Otel and Venere so you can book your Peace Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Peace Resort Koh Samui
- Peace Hotel Koh Samui
- Peace Resort Ko Samui/Bophut