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“In retort to "never got in the door"” 5 of 5 stars
Review of 9Gems Lounge & Restaurant

9Gems Lounge & Restaurant
t 141/190 Moo 6, Bophut, Ko Samui, Thailand
+66 77 256 125
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Ranked #121 of 301 Restaurants in Bophut
Cuisines: Tapas, Fusion
More restaurant details
Restaurant details
Good for: Bar scene, Outdoor seating, Scenic view
Dining options: Reservations, Late Night
1 review
“In retort to "never got in the door"”
5 of 5 stars Reviewed June 13, 2013

I was dining at 9 gems with my wife for a special birthday meal " we flew from Perth to koh samui to dine at nine gems especially for my birthday!!!
It is the most amazing dining experience , it is a very exclusive eatery. People should do their homework prior to mouthing off about someone's livelihood !!!!
I would never consider entering a fast food joint "with a beer" let alone a resturant rating above and beyond the Best Samui has to offer.
The staff handled the whole situation with such decorum it was admirable. The large group of drunk guys were totally obnoxious from the minute they " fell" in 9 gems...........
Paul&Mel
Perth
Wa

  • Visited May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SathitMuangprom, Inhaber at 9Gems Lounge & Restaurant, responded to this review, June 14, 2013
Dear Perthbrents

Thank you very much for your comments and your visit, you have been at 9gems few times already, we are always very happy to have both of you with us. Specially on your birthday that you flu from Perth to Samui and came for have dinner for your birthday at 9Gems, we very much appreciate your admiration, that you show to all of us about 9Gems.

Look forward to welcoming you again and again

With warm regards

Sathit and 9Gems team
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84 reviews from our community

Visitor rating
    49
    15
    6
    7
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
1 review
“Most amazing restaurant and dining experience ever!!”
5 of 5 stars Reviewed June 12, 2013

An absolutely amazing venue, with not only the best views of Koh Samui, but it also boasts a menu to rival all others. The service is faultless and the owner makes you feel like royalty, which is why we travel from West Aus to dine there and why it's our no.1 favourite restaurant in the world!!

  • Visited May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SathitMuangprom, Inhaber at 9Gems Lounge & Restaurant, responded to this review, June 13, 2013
Dear MellyandPaul

Thank you for your complement, that help us to give all the energy we have to put to 9Gems to make it as an amazing venue for the people, who love lifestyle with love to the details. 9Gems has been built from our love every details has been controlled by myself. We use almost of high quality products from the building to the small details of the interior and exterior design and products, that we serve to our guests have been selected from the best products from Thailand and aboard the world . Almost of pasta, Gnocchi, curry mixture, breads and patisseries are home made , we make those stuffs with love and care.

When you visit 9Gems you can feel that by yourself, that like you come to visit us visit someone you know, your table is for 1 seating per night so that make your dinning experience more special. You decide for the time you would like to start you dinner from starter to the main course you can organize the time yourself, we will not rush you, we will just host you from the beginning to the end we are always happy to do that.

Thank you again for your visit and looking forward to serving you again.

With warm regards

Sathit Muangprom and 9Gems team
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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Never even got in the door”
1 of 5 stars Reviewed June 10, 2013

We read some decent reviews about this place and decided to hunt it down, after driving all over the place, turning here and there and everywhere, even doubting this could be the right way, we finally arrived. As there was not a car in the parking lot we sent my husband up to see if it was open, he was met by a very rude man who quickly told him he couldn't bring his beer in (no problem/ even if this is Thailand) but wouldn't even let him take a peek inside to see if there was any ambience/ customers. Anyone who has an empty restaurant who won't even let a potential customer take a peak in deserve to have the entire group leave. And we did.

  • Visited June 2013
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SathitMuangprom, Inhaber at 9Gems Lounge & Restaurant, responded to this review, June 10, 2013
Thank you for your review, at that day, I was with some guest and saw that your husband came with the bottle of beer, I have told him that he could not bring a beer and drink to 9Gems, before that one staff told him once already, I have been in hi end restaurants all over the world have never brought some drink to that chic place and rarely see someone brought a beer to those special venue. You should try to do that in Hongkong bring some beer and drink to Felix bar in Peninsula Hotel or Nobu London you will get the same answer. I am sorry and sad with you that you think in Thailand you can do everything you want, but in general not , If you think that is rude then I have to apology, but if I ask you that is correct ,that you wrote the review without using our service, you write it because you got angry, because I told your husband that he could not bring beer along with him then he just walk away with anger , you should know that 9gems is more private dining in our Villa ,if you would love to come we will take very good care of you and host you very well but you have to respect the condition of the house same as every where in the world , but the way you treated us, it show, that you are not respect the place you visit.

I do not need to defense your comment but would like to make you understand that everywhere you go please respect the people and the place, Thailand or Hongkong or anywhere else in the World

Sathit Muangprom
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Belgium
Senior Contributor
34 reviews 34 reviews
13 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
“Great food and location - way too expensive”
3 of 5 stars Reviewed May 5, 2013

I agree with the previous review. This place is out of touch with its pricing. I appreciate that they are aiming for a high end market and the food that I had was of excellent quality and well prepared. The restaurant, location and design are stunning and the service is excellent, but the venue was empty - we were the only diners. They would benefit from offering a more competitively priced fixed menu alongside their high priced a la carte menu which I believe would attract more customers. It is a shame because this place could be great it has all the makings of a really nice lounge/restaurant and few more customers would really help to create the atmosphere the owners are clearly striving for.

  • Visited May 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“awesome”
5 of 5 stars Reviewed May 5, 2013

amazing - we had dinner there and the food was amazing; went up their around 530/6 so we could watch the sunset ; you are perched up in the hills close to Chewang with spectacular views of the island it was stunning watching the sun go down and the island come to life with its lights and sounds - breathtaking; the food was a little pricey but well worth it as it was the best food and you will not be disappointed or hungry for a very long time as the tastes lingered for a very long time which was fantastic as 9gems was not only a feast for your tastebuds but also for your eyes; the architecture and different areas of the restaurant was totally amazing - if you are ever in Koh Samui you must experience this place as we have eaten in many places around the world but this one surpasses them all. the only thing I am sorry about is my poor description of such a amazing place.

Visited April 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SathitMuangprom, Inhaber at 9Gems Lounge & Restaurant, responded to this review, May 6, 2013
Dear Katrena

Thank you for your visit at 9Gems, and happy that you have had a great time here.
To make you happy by hosting and serving a great food and service with a unique ambiance are our goal.

Look forward to welcoming you again

With warm regards

Sathit
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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