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“Dangerous lurking in the bathroom” 3 of 5 stars
Review of Art Hotel

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Art Hotel
2.5 of 5 Small Hotel   |   155/36 Moo 2, Bophut, Ko Samui 84320, Thailand (Formerly Z Hotel)   |  
Hotel amenities
Ranked #70 of 136 Bophut B&B and Inns
London, United Kingdom
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
Reviews in 27 cities Reviews in 27 cities
44 helpful votes 44 helpful votes
“Dangerous lurking in the bathroom”
3 of 5 stars Reviewed April 14, 2012

Nice setup of the "Zen" bathroom but the rugged tiles can be quite dangerous as you are showering you can't see the uneven surface! The bed is too stiff and the pillows are too soft so I didn't have a good night sleep.

Room was clean, wifi was working, staffs are helpful, location is ok, so if you are just staying for 1-2 days that's fine.

Room Tip: lower floors = less steps!
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomZHotel, Owner at Art Hotel, responded to this review, April 16, 2012
Hi there,

Sorry to hear you didn't get a good nights sleep at Z Hotel. I am a fan of soft pillows but I do understand that not everyone is the same.

We have had some mixed reviews with our bathrooms 'Zen' 'minimalist' and 'weird' are 3 of the things they have bee called! Because of this we have decided to re-tile the bathrooms in all our rooms. The first room has been done already and the rest should be finished by May.

Thanks for your positive comments regarding the cleanliness of the hotel, friendly staff, wi-fi and the location.

Tom
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91 reviews from our community

Traveler rating
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    32
    12
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    20
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3
17
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Manchester, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 14, 2012

We arrived at the hotel with the intention to stay for 2 nights but ended up staying here for over 2 weeks as we loved Samui and Z hotel. The hotel was clean and the maids visited our room everyday to make the beds and provide clean towels and fresh bottled water in the fridge. The location of this hotel is excellent as it was a 30 second walk to the beach and surrounded by many restaurants, bars and shops. Green Mangos and the surrounding area which is the main place to party in Chaweng was only a 10 minute walk away or 100 baht in a tuk tuk. The staff were very friendly and helpful and we booked a number of tours with them for a very reasonable price including muay Thai boxing, tour of the island and the full moon party. Free wifi was available in all rooms with an excellent connection. We have been travelling Thailand for a number of weeks and stayed in many budget hotels and this was by far the most value for money on the islands so far and a cheaper rate was negotiated as we decided to stay longer. Chaweng is the best place in Samui.

The only negative point we had was when having been at Z hotel for 10 days, my friend and I had forgotten to extend our stay the night before and our twin room was booked out that night. The hotel gave us the option to move to a double room which we happily did and booked for a further 6 nights. The room was on the ground floor and not nearly as nice as our previous room on the 3rd floor. It was quite noisy and on the 2nd night we noticed a number of bedbugs. We asked to change rooms and wasnt able to until the next day and even then it wasn't until we had spoken to the English owner the next evening that we were moved.
We have no doubts that the 1st and 3rd room had no bedbugs as we meticulously checked and I wouldn't let this deter you from staying here but I would recommend to request a room not on the ground floor. This is no reflection on the hotel as it is very easy for bedbugs to spread with people travelling a lot and it wasn't a great problem for the whole hotel but it wouldn't be a true review if I didn't mention it.

Overall, it was a great place to stay and would recommend to others.

Room Tip: Request a room at the back of the hotel on either the third or second floor.
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  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomZHotel, Owner at Art Hotel, responded to this review, February 16, 2012
Hi Samantha,

Thanks for the great review. It was a pleasure having you at Z Hotel and we all hope to see you again next time you are in Koh Samui.

Sorry we had to move you into a different room, I would recommend all our guests to book well in advance as we are very busy at the moment. Regarding the downstairs room I apologise that it was not up to scratch. The new cafe at the front of the Hotel was being fitted out and there was unfortunately some noise during the afternoons. We have also replaced the mattress in this room as a precaution.

Anyway, your kind words are much appreciated - we will continue working hard to keep Z Hotel the "best value on the islands".

Cheers!

Tom
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Ko Tao, Thailand
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 7, 2012

The Z hotel has a nice feel. It's no luxury hotel but it does nicely cover all the basics. Clean, friendly, Ok facilities, free WIFI, great location (if you want to be in the centre of chewang), not too niosy. Its not amazing for the price, but it is good. One niggle, there was no chair in the room, we asked three times before they brought one. Other than that, we had a pleasant enough stay.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 30, 2012

My friend and I stayed here for 5 nights. Since we booked through a travel agency in Bangkok it wasn't what we expected upon arrival, however the staff were really friendly and willing to help us. The wi fi was really fast in our room, and the hotel is super close to Chaweng beach. One negative is there isn't a restaurant in the hotel so breakfast isn't included. That would have been nice considering most restaurants didn't open until 9 -930.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 26, 2012

I booked this true a travel agency, the folder was not bad.
I like design, boutique hotel types.
But this .... was the nothing what the folder showed, only the bamboo decoration.
The entrance and the style of welcoming, was already, mmmm.....
The guy who brought me to my room, offered after a while, to carry my suitecase, 2 staires, MIND YOUR HEAD, he said.
The hall, the stair, all was dirty already.
My room did not looked like rhe pictures at all.
The ac was broken, but fixed in 10 min.
The wall should have had decoration, but now only holes and nails
Long blond hairs on the floor
The bathroom, dirty dirty
Hairs every where
The bed was ok.
No nice service.
Price was much to high.
The agency who recommand me this will also have a mail from me.
And the hotel in bkk, where this agency is also located.
Peter
Innkeeper

  • Stayed January 2012, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomZHotel, Owner at Art Hotel, responded to this review, January 27, 2012
I would like to apologise on behalf of Z Hotel for your experience.

Unfortunately some of the tour agencies in Bangkok are charging customers 3 or 4 times what our walk in rate is. This leads to customers being dissapointed as they expect a 4 star hotel!

Our rooms are some of the cheapest in Chaweng and we feel they give excellent value as they include air conditining, fridge, free drinking water, cable tv and towels as standard.

I am sorry the air conditioning was not working when you arrived, but I am glad to hear that our 24 hour maintenance team managed to fix it within 10 minutes of your arrival.

We are weeding out the unscrupuous agencies which charge inflated prices, and will be in contact with the agent who sent you to see what happened.

I would recommend all our customers to either book direct or use trusted online agents such as Agoda or Booking.com.
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Manjeri, Kerala, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 18, 2012

super fast wi fi, near to beach, friendly staff. Overall had a great stay.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 14, 2012

My friend and I stayed in Z hotel for 3 nights and we loved it. Its literally a hundred meters from the beach. The room was clean and quite large for the price. It looks as if the whole hotel has just been redecorated. The best thing was the free wi fi which was really fast in our room. They gave us free drinking water every day too which was a nice touch.

Only negative was no restaurant in the hotel but the one next door was good.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Art Hotel

Address: 155/36 Moo 2, Bophut, Ko Samui 84320, Thailand (Formerly Z Hotel)
Location: Thailand > Surat Thani Province > Ko Samui > Bophut
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #70 of 136 B&Bs / Inns in Bophut
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Art Hotel 2.5*
Number of rooms: 41
Official Description (provided by the hotel):
ART Hotel is a fun budget hotel with a perfect location in the center of Chaweng, Koh Samui. All rooms have air conditioning, cable TV, free wireless internet, fridge with free drinking water and en-suite bathrooms with hot showers. Arthotel is just a few steps from the beautiful Chaweng beach which is 7km of white sand and turquoise sea. The shopping and markets are right on your doorstep and the ... more   less 
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Also Known As:
Art Hotel Ko Samui/Bophut

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