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“Fell short of expectations” 3 of 5 stars
Review of H Bistro at Hansar Samui

H Bistro at Hansar Samui
101/28 Moo1, Bophut, Koh Samui, Bophut, Ko Samui 84320, Thailand
+66 77 245 511
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Ranked #16 of 302 Restaurants in Bophut
Certificate of Excellence 2014
Price range: $15 - $40
Cuisines: French
More restaurant details
Restaurant details
Good for: Local cuisine, Large groups, Special occasions, Doing business, Romantic, Families with children, Entertaining clients
Dining options: Breakfast, Dinner, Lunch, Dessert, Accepts American Express, Accepts Mastercard, Accepts Visa, Delivery, Free Wifi, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Serves Alcohol, Wheelchair Accessible
Switzerland
Top Contributor
57 reviews 57 reviews
26 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
52 helpful votes 52 helpful votes
“Fell short of expectations”
3 of 5 stars Reviewed April 21, 2014

This restaurant has a gorgeous location with a renowned chef etc but didn`t quite match expectations. The service is very slow and amateur which in Thailand is very rare. There didn`t seem to be enough staff and they were not well trained, we waited ages for everything and when they brought the main course they had not yet cleared the starter plates and instead of taking them away they just moved them to one side! When we ordered something the waiter would remove one dish or glass from the table as he left instead of everything . The waiters were friendly but knew nothing about the wines etc and their English wasn`t good which you expect in small roadside places but not in a gastronomic restaurant . In fact of all the places we ate from super cheap out of the way places to average European geared restaurants, the standard of service was the most poor here. The food was good but didn`t take any risks and the portion sizes were tiny, we ordered a cheese selection after the main meal and the triangles of cheese were no bigger than my pinky nail and the waiter could`t tell us what the various cheeses were or where they came from which is the norm in a good restaurant. Also the wine list was very disappointing considering this is billed as a gastronomic style restaurant . The position of the restaurant is perfect, sea view terrace etc but we felt that for the prices we paid the overall experience should have been much more polished.

  • Visited April 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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397 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
Marseille, France
Senior Contributor
40 reviews 40 reviews
20 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
“Fantastic!”
5 of 5 stars Reviewed April 5, 2014 via mobile

This restaurant was in our hotel, so a natural first choice. Not a meal for those on a tight budget, but relatively a good value for the impeccable service and tasty cuisine. The atmosphere is serene for a moonlight dinner, great service. We ate here twice, the first and the last nights. A must!

Visited April 2014
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Brisbane, Australia
Senior Contributor
29 reviews 29 reviews
23 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“French? Great thai!”
4 of 5 stars Reviewed March 31, 2014

Ordered a green duck curry, a chicken stir fry and a prawn and lemon grass salad. All amazing with the curry being the highlight. One of the most tender and juicy servings of duck iv ever had. Definately worth a visit.

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Gold coast
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Everything about Hansar is great”
5 of 5 stars Reviewed March 23, 2014

We went there on and off during our stay when we just wanted a lovely meal without going out…probably a dozen times... It really does have a world class chef and each course is perfect. We did not once send anything back which we have and will do when travelling overseas...never at the Hansar… trustworthy professional service, top class dishes every time…totally fantastic dining experience totally recommended

Visited March 2014
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Traunstein, Germany
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
“Great food”
4 of 5 stars Reviewed March 18, 2014

The food was very good had a nice romantic dinner wit my wife, personally the portions are to small for me and also quiet expensive for what you get, but said that the taste and presentation was great. Service should take more attention. Than it would be a great evening.

Visited February 2014
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