ATTENTION: There are some of negative reviews on here which does not reflect the truth. The staffs from reception to waiters and bar staff are really lovely. Excellent food, great choice in the main restaurant. The dining room is large enough and never have to wait for tables, the waiters are very friendly and do a brilliant job. Pools and garden well kept and cared for, PERFECT sandy beach. We had a fantastic stay, we cannot fault the hotel in anyway and would defiantly recommend the Orpheas resort. If you are looking for a beach hotel in West Crete this is the place to go.