We spot this little tiny restaurant while walking along the lovely narrow streets in pontremoli. We stopped there because from outside the place was very cosy and warm. Once inside the owner was very rude and not at all as you would expect from a proper customer service.
The restaurant was almost empty and we kindly asked to seat somewhere confortable for the 5 of us. The owner started to literally *swear* and in a really nasty way gave us a narrow table complaining about our "absurd" request. We realised immediately after that he was annoyed by the fact that we didn't want to accept the table already prepared, but we were actually asking him to prepare a new table just for us. Is that too much work for a restaurant?! He started such a big loud argument that one of our friends decided to leave the restaurant, so all of us left before ordering any food. Sometimes atmosphere is essential to enjoy a nice evening with friends! I've been to many italian restaurants in my trips to Italy and never never had such a bad experience!
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