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“Cool front desk reception and not willing to help” 3 of 5 stars
Review of Fletcher Hotel-Restaurant Marijke

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Fletcher Hotel-Restaurant Marijke
4.0 of 5 Hotel   |   Dorpsstraat 23-25, 1861 KT Bergen, The Netherlands   |  
Hotel amenities
Ranked #5 of 5 Hotels in Bergen
Hong Kong, China
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Cool front desk reception and not willing to help”
3 of 5 stars Reviewed September 3, 2013

The last day is the unbelievable cool and unwilling to help.
When I asked for calling taxi to train station, the front desk receptionist shown unhappy body language.
The worse happen to us s that the taxi did not come on time and I asked for the second call, the receptionist gave me a unwilling help body language . However, I insisted for help.
No smile, no friendly service. Just sit there and focus on her desk only.
This is the only experience I could never forget for the last thirty years in Holland

Room Tip: Don't choose this hotel if you need kind help from receptionist.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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100 reviews from our community

Traveler rating
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    17
    29
    27
    26
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Winchester, United Kingdom
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 1, 2013

I do agree with others. This is not a top class hotel.

BUT. It does not try to be, nor pretend to be.

This is a good quality, better than average holiday hotel in a small provincial town.
For under Eu100, it is very good value for what is on offer.

Yes, you can find better and more spacious rooms in some hotels.
BUT, this is charming old building in an exquisite and beautiful old historic town.
It is not a modern USA business chain hotel, and you would not want that in Bergen.

The fact that you can easily walk into Bergen in 2 minutes, or cycle to the coast, should totally outweigh any minor gripes.

For what it is, this hotel is a gem.

Points to note:

Lovely outdoor area for breakfast, drinks and dinner.
The old library by the bar is very pretty and comfortable.
No Aircon. So ask for a ground floor room in high summer.
There are rooms on both sides of a pretty and very quiet street.
The newer rooms are across the street, but very close.
I dont think this is an issue for most people.

Room Tip: See notes.
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed January 2, 2013

This hotel is definitely not what it pretends to be. It is rather a simple 3 star hotel than a 4 star. That said it has some good points. It is nice and quiet, within walking distance of the centre, it is clean and it's buffet breakfast offers a lot of choices. We stayed in one of the annexes of the main house, which had the atmosphere of some high way motel in a roadmovie. Rooms are small and simple. Price is okay for what you get.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Amsterdam
Top Contributor
138 reviews 138 reviews
46 hotel reviews
Reviews in 62 cities Reviews in 62 cities
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed December 9, 2012

First note, this is not a 4 star hotel. An average 3 star is probably about right.

We stayed for one night in a junior suite because the photo of the standard room on the website looked horrid. Room was a good size, cheap wooden laminate on the floor, old small bathroom, but everything was clean. The bed was very average, the mattress was far too soft and it had a foam topper on the mattress which made it even softer.
The only issue we had was that the door would not lock which made having a key irrelevant as you could just open the door at will. We highlighted it at the time but the staff were non-plussed with what to do. Because Bergen is not exactly a high crime area we ignored it and nothing came from this.
Reception, bar and restaurant staff were very friendly and accommodating.
Breakfast was good.

Location is very good. its only a 10 minute walk to the central area of Bergen which has a good selection of restaurants and shopping.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Halden
Top Contributor
52 reviews 52 reviews
48 hotel reviews
Reviews in 43 cities Reviews in 43 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed June 20, 2012

This is an old hotel, located in a nice, quite area. The hotel certainly has a special character and is rather cosy but it doesn't derserve 4 stars. The rooms are very small and part of the equipment is worn out or not working. The hair dryer for instance made a terrible sound (worn out), some lamps were not working and a radiator in the bathroom was dripping water. Besides that, the service was rather good and the breakfast was very good. It is possible to rent bycicles (also electrical) from the hotel. Internet was free and working properly.

  • Stayed June 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore, Singapore
Top Contributor
161 reviews 161 reviews
77 hotel reviews
Reviews in 87 cities Reviews in 87 cities
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed September 25, 2011

OK hotel in the center of the charming little town of Bergen. Reception staff was very friendly and helpful. The staff serving on the terrace could be a little more attentive. The room was fine but bathroom was very small and the shower somewhat difficult to handle (temperature regulation etc).
Based on comfort and amenities, this is rather a 3 star than a 4 star hotel.

  • Stayed September 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YYC
Top Contributor
201 reviews 201 reviews
102 hotel reviews
Reviews in 104 cities Reviews in 104 cities
122 helpful votes 122 helpful votes
2 of 5 stars Reviewed August 26, 2011

Bunch of houses transformed into a single hotel.

First thing one notices is the smell of older humid houses. Breakfast is OK. Price was on the low side. on the other hand.

At the end of the day, if one needs to do business in the area, place will do. But it's really more like two stars.

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Fletcher Hotel-Restaurant Marijke

Address: Dorpsstraat 23-25, 1861 KT Bergen, The Netherlands
Location: The Netherlands > North Holland Province > Bergen
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #5 of 5 Hotels in Bergen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fletcher Hotel-Restaurant Marijke 4*
Number of rooms: 87
Official Description (provided by the hotel):
This hotel offers elegant rooms, an a-la-carte restaurant and a cozy brasserie in the center of the charming village of Bergen. The hotel has a patio and beautiful garden. Fletcher Hotel-Restaurant Marijke lies in the center of historical village, only 5 kilometers from the beaches and dunes of the North Sea. Besides that cities like Alkmaar, Amsterdam and Haarlem are also close by. In the morning you can enjoy an extensive breakfast buffet. Or would you like a lunch or a fabulous dinner? Hotel-Restaurant Marijke's brasserie and restaurant offers these and more. And for a drink you can go to the friendly brasserie or convivial bar. ... more   less 
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Also Known As:
Best Western Bergen Aan Zee
Bergen Aan Zee Best Western

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