Very nice location. Comfortable, large room with two bathroom and mountain view.
Disappointing housekeeping and front desk assistance.
The housekeeper tried to make up our room by noon, but we had the DND sign hanging on the door and left a message to call Express service for rescheduling the service.
My husband and I left the room at 2 pm after calling the Express service asking for housekeeping.
We came back at 8 pm and the room was still uncleaned.
Another call to the express service. Another no show of the housekeeper.
Finally, at almost 9 pm, my husband called again asking for at least fresh towels and a guy showed up with the requested towels.
Not so good for a 5 star resort.
- Official Description (provided by the hotel):
- The Westin Bear Mountain Golf Resort & Spa, Victoria hotel features 36 holes of Nicklaus Design golf. Indulge in a beauty or wellness treatment at the accredited Sante Spa. ... more less
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- Also Known As:
- Westin Bear Mountain Victoria Golf Resort And Spa
- Westin Bear Mountain Victoria Golf Hotel Victoria
- Westin Bear Mountain Victoria Hotel
- Westin Victoria
- Victoria Westin