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“Cameleon Villa Jibacoa” 4 of 5 stars
Review of Cameleon Villas Jibacoa (Villa Tropico)

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Cameleon Villas Jibacoa (Villa Tropico)
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3.0 of 5 Resort   |   Jibacoa Beach, Jibacoa, Cuba   |  
Hotel amenities
Ranked #2 of 3 Hotels in Jibacoa
ontario
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
“Cameleon Villa Jibacoa”
4 of 5 stars Reviewed December 15, 2008

Spent the last week of November at this resort. We booked last minute & we were not expecting too much for what we paid. We were pleasantly surprised. The rooms are located in bungalows through out the extensive grounds. Our room was rather large with a mini fridge & king bed,satelite tv. The room was very clean & everything worked! Lots of hot water anytime of the day. The grounds of the resort are well looked after . There was always staff raking & keeping on top of things. The beach was quite beautiful with lots of lounge chairs unlike the Brreezes next door. Several times we saw Breezes guests coming onto our beach area looking for lounges. The snorkelling was just amazing! We saw sting rays,barracuda,parrot fish & much more. Warning there were "man of war" jelly fish while we were there so be careful. The staff at this 3 star resort could not do enough for you & were always friendly & welcoming. The only negative that we found was the repetition on the food. A little more variety & we would have no complaints. Fresh squeezed orange juice,coffee,omlettes & the icecream were some of our favorites. Also try a Spainish coffee,they are a work of art. There is lots to do if you want,tours etc... or just lie around & relax your choice. This was our 9th trip to Cuba & has turned out to be one of our favorite spots.

  • Liked — large grounds,all bungalows were spread outvery spacious not crowded
  • Disliked — repetitious food
  • Stayed November 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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695 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Mississauga, Ontario
1 review
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 10, 2008

Headed back to Cameleon for our fourth time.
Let me tell you our experiences at this resort. This is not a resort with a lot of tourists, this is not a resort where people are piled on top of each other, or running first thing in the morning to save their lounge chair for the day.
There is not a lot to do at this resort but there is a tour representative that will book trips for you. Different experiences like mines or scuba diving; scooter or car rental, bus trips to Varedaro or Havanna, etc. etc. You can take a romantic walk on the beach, snorkel just a couple of feet off shore and watch amazing fish in their own inhabitant (snorkel equipment at your disposal), use the resort's paddle boats, kayaks, sailboats, catamarans, etc. You can lounge in the two pools, eat or drink poolside, participate in the many poolside activites, such as bingo, dancing, exercise on the beach, volleyball, walks, animation shows nightly with their own dance company. The grounds are spacious and beautiful, you can always find something to photograph - a crab, a gecko, woodpeckers, birds, amazing flowers, fish trapped in tiny tidepools, waves washing up on white sands.. etc.
Maybe the food is not quite what we are used to but the common person would have enough sense to realize that Cuba is going through harsh times and yet they still smile and thank you in their own way for your visit. They try their very best to please you with what they have. The cooks, waitresses, maids, bar staff, entertainment staff etc. are all there for you.
We are headed back the second week of April/09 and are looking forward to our visit very much.

  • Liked — spacious grounds, pool, beach, staff
  • Disliked — nothing ... i am returning as Cuban people are amazing !
  • Stayed October 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
muskoka ontario
1 review
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed November 10, 2008

My husband and I travelled to cuba for our first ever vacation there ,we booked through our travel agent who recommended this particular resort because it was in a quiet location and we were told that they kept several animals there which was a big plus for us as we had to kennel our dogs ,we booked for two weeks and the first was quite enjoyable ,we really enjoyed the snorkling and the reefs are exquisite ,the food leaves a lot to be desired and the beach was not cleaned up often,the staff however were very friendly and hard working,we met several couples from canada who had been here before ,several many times and we all took to the animals.At the end of our first week there was a horrific incident involving the dogs ,where a supposedly proffesional"dogcatcher" was called in to remove them ,in front of many of us sitting on the beach ,one dog was pulled out from under a chair by it's lame leg spun over the man's head several times and had it's head smashed into a tree ,during the hysteria that followed the manager was very nonchalant ,and actually quite agressive toward one lady who was taking pictures to the point of trying to physically take her camera away,needless to say we were all helpless and many of us opted to be transferred ASAP as this had ruined our stay ,in total 2 dogs were removed and 5 little puppies who"s eyes were not even open yet ,they did however leave the pup's mother who can no longer care for them.I feel this particular management could certainly adopt a policy of descretion where their guests are concerned ,I feel it was not right that we had to pay a $50 administration fee ,an $81 transfer fee and a cost of $55 to order a taxi to our new location,had it not been for this incident we would most certainly have stayed the whole duration of our trip.We also had to cancel an overnite booked excursion to havana because of the time frame involved in making arrangements to transfer ,unfortunately we did not get to go to havana,because of the extra distance and expense involved.We will never return to this resort and probably never to cuba again.needless to say this ruined our entire vacation. I was never so happy to get back to canada ,where there are at least some laws to prevent cruelty to animals!!!

  • Liked — staff were excellent and hard working
  • Disliked — management policies and manager!!!has no public relation skills!!!
  • Stayed October 2008, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 9, 2008

Our first trip to Cuba. We were delighted with the hotel and staff. They cater mostly to local visitors until the end of Oct. so the food was good just not a lot of variety. This was also due to the two hurricanes just week before our visit. Come Nov it is all foreign tourists, no locals. The staff did everything possible to make our stay something to remember. Our room was comfortable and the maids kept it spotless. A word of warning if you bring Canadian cash, which seems to be the easiest thing to do. Go to your bank teller and ask them for near mint condition bills. ANY bills with little nicks or missing corners will be refused. American money is not accepted in Cuba. If you take the day trip to Havana go to the Tropicana show as well. It was awesome. Tipping up front, maybe your first trip to the bar or dining room that day, will ensure that little extra attention. Do not forget to bring along gifts as tips if you can. Again, please do not tip in American money as the locals can't exchange it. Many of our day-to- day toiletries just cannot be found there no matter how much money you have to spend. So be sure to bring them along. The snorkelling really is awesome. You can do excursions but mostly it's just peaceful and relaxing. If you decide to go have a spanish coffee for us (Ruddy does the best ones!)

  • Liked — Clean, comfortable and the friendly staff.
  • Stayed October 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Brunswick, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed November 6, 2008

We just spent two weeks in Cuba and the first week at the Cameleon Villas Jibacoa was an experience we could have done without.

Cruelty to Animals
During our week at the Cameloen V. Jibacoa a number of guests, including ourselves, became friendly with a few of the resort dogs. One little guy who we called "Itchy" was adorable. He had the mange bad but one kind tourist gave Itchy a bath and took him into the salt water with her each day to try and clean him up and heal the sores. Another one with a sore leg, we named her "Limpy", was also a favorite with the tourists. On our sixth day at the resort a jeep, with a small white box on wheels hauled behind it, pulled up in the parking lot. One man from the jeep came down to the beach, pulled Limpy by the tail from under a lounge chair where she had been sleeping, then grabbed her by the hind leg and proceeded to twirl her around in a circle, hitting her head into the tree. He then lifted her up and put her into the box on wheels behind the jeep. At this point the women on the beach are crying and screaming, the men are hollaring but it didn't stop this "dog catcher" from torturing this poor animal. It was absolutely horrible and I still have nightmares from it. Needless to say, many of us asked to be transferred to another resort immediately at a cost of close to $400. It was wll worth it and the food was much better at the resort we moved to.

Several of us approached the Manager regarding our distress over this abuse but he was unreasonable stating "I am a good man, I love animals and they have dog catcher in Canada too". He was so busy patting himself on the back and being self righteous that it was a useless exercise. By the shape of the resort, the sub-standard food and the abuse witnessed by the tourists, it is obvious that the Manager of this resort should be in another line of work.

A couple of days before the above incident, the Manager was witnessed by several tourists kicking a puppy in front of the entrance to the office.

We have been to Cuba many times and have never witnessed cruelty like this before even though there are dogs on other resorts. We would never return to this particular resort and perhaps never again to Cuba.

Food
The food is absolutely horrible. Imagine cold brussel sprouts that have been refrigerated day after day until they are practically mush - yuck! And that is just one example. I was actually starting to get nauseated each time we walked into the buffet area. Thank goodness we had taken along plenty of our own snacks.

Room
Our room was run down and could use some new furniture and a coat of paint but it was clean and had no bugs. Our mattress had a spring that had let go and was very sharp. The first night it gave me a cut on my thigh but they did change the mattress immediately when we reported this to the front desk.

Beach
The beach is nice but after a very windy day when a huge amount of seaweed came on shore, it took a number of days to get this cleaned up even though the beach was cleaned up immediately at the Breezes hotel next door. My biggest concern was the coconuts falling off the trees in the wind and someone getting hurt and there are a number of coconut trees on the beach.

Bar
The staff at the bar, especially Rudy and Jose, are wonderful. they sure know how to mix a great drink and their personalities are A1! Great bunch!

Pool
The pool is filled with tiny little black bugs swimming around. I did go in once and they don't seem to bite whatever they are.

Snack Food
We did try to get some pizza at the pool snack bar once but it was all gone. Funny, I saw a number of Cuban guests eating pizza! Hmmmm!!!

I would never recommend this resort to anyone.

  • Liked — Nothing
  • Disliked — Management and cruelty
  • Stayed October 2008, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nova Scotia
1 review
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed November 5, 2008

2 stars is being kind!

We arrived at Jibacoa Cameleon Club on Oct.17th,2008 (with plans for a 2 week stay,which turned into a 1 week stay)
The night we got there,I ate one small piece of chicken (about the size of a peso)& had 2 drinks before retiring for the night.
I ended up with food poisioning which lasted 36 hours!! Make sure to ask the cooks to re-cook the food as a precaution.They have no problem responding to that request.As usual,never drink the water from the taps in the rooms.We always have bottled water with us, we have been to Cuba & other Caribbean Countries many times over the years with various friends & family,but this is the very first time any of us became ill.


All bar staff, waitresses & waiters as well as entertainment staff were wonderful ! Entertainment was pretty good too.
Maids done a great job cleaning our room & leaving our towels done up in cute designs on the bed.

The massage thearapist is wonderful & very knowlegable in many areas,including reflexology.If you here & don't use his services,you don't know what you are missing out on.I stongly reccommend him.I had planned on visiting him again during this trip before it was cut short.

There were allot of kittens there at this resort,in fact, I got scratched by one at the entrance to the main restaurant which is their main hangout.I saw only 2 loving adult cats,one male,one female.Heads up for those who are allergic to cats.

There were many beautiful birds flying about,including woodpeckers.

The 4 dogs there, were very loving & friendly to everyone ! You may hear mentioned,by the staff that walking in their droppings is seen as good luck.The dog catcher "Rounded up" a cpl of dogs along with 4 tiny pups, but left behind an adult male & female (mom to the pups) after all, they are mans best friend,as the saying goes.

The grounds are very pretty at this resort, but not enough shaded areas at the beach anymore.

The beach was beyond dirty for at least 3 of the 6 days we were there,maybe longer,we didn't stay the 2nd week that we had planned after witnessing dog abuse by the manager.Snorkeling would be impossible with the amount of seaweed ,along with garbage both in the water and also washed in on the shore with it,plastic bottles, buckets,wrappers,bags,etc....you can see for yourself,as I am adding a few pictures and video for your viewing pleasure.What I don't understand, is why the tractor that is loaded up with the seaweed & garbage,cleaned the beach at Breezes,right next to us,as well as the beach area to the left of Cameleon Club, but didn't clean the resort we payed to stay at. We did see a man with a rake,sifting through the goop with a rake & with his bare hands in search of buried treasures, but no beach clean-up !

The bathroom for the beach pool bar, always had a strong urine smell,seldom ever had a drop of liquid soap, & no paper in the 2 stalls, which were usually not flushed.Remember to get the paper from the place where there should be "hand towel quality paper at", before you enter the stalls, that is where you will find the toilet tissue.

At the "a la carte restaurant " watch out for the many ants that are crawling alongside the"so-so flavored" food,if you attend a buffet there.

Many people at the main restaurant maul the bread & rolls at breakfast with their bare hands before deciding which piece they'd like for toasting, without using the proper utensils provided.You may want to get an early start on your day to enjoy a good breakfast.Its the best meal of the day there.

They advertised that there was internet, but at the time of our stay the computers were broke & they told us they were unable to get anyone to fix them.


We had visited this resort in May 2008 & have noticed a big decline in the place since then.We brought along another couple with us, for this vacation,looking for the same quality as enjoyed in May.Needless to say, we were both embarassed & disappointed for recommending it to them.I would NEVER recommend this resort to anyone,seeing how much it has gone downhill in such a short period of time.

  • Liked — Ruddy,Gardner Amileo,all bartenders,waitresss,waiters,maid service,entertainmet staff,Entertainment,the grounds
  • Disliked — Manager
  • Stayed October 2008, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nova scotia
1 review
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed November 3, 2008

this hotel is a 2 star at its best , the food was the worst we had in cuba , my wife got sick from a small piece of chicken and was in bed for about 36 hours .the beach was full of seaweed and garabge , the hotel manager seen it from his office area and done nothing about it .there were all kinds of bugs in the pool .we left after 6 days and moved to a much better resort which cost 80.00 by taxiand another 300.00 for the hotel but was well worth the extra money . we stayed at this resort in the past but it is the worst place i have ever been .cameleon club jibacoa.
i also have seen aninals being abused by the manager . at the lobby bar with many guest sitting there , and many guest were also so upset to see this abuse .he had kicked a 5 month old puppy in the ribs twice . the bartenders were great also the maids done a good goob . but the washrooms were gross at the pool bar .p.s the best move i done wae to check out 8 days early . DO NOT GO HERE YOU WILL BE SORRY.

  • Liked — RUDY
  • Disliked — MANAGER
  • Stayed October 2008, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cameleon Villas Jibacoa (Villa Tropico)

Address: Jibacoa Beach, Jibacoa, Cuba
Location: Caribbean > Cuba > Mayabeque Province > Jibacoa
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Jibacoa
Hotel Class:3 star — Cameleon Villas Jibacoa (Villa Tropico) 3*
Number of rooms: 154
Also Known As:
Cameleon Villas Jibacoa (Villa Tropico) Hotel Jibacoa
Cameleon Hotel Jibacoa
Cameleon Resort Jibacoa

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