This is a mixed but fair & honest review of our visit for 2 weeks from 25/07/13 We have travelled to 3 other Caribbean Islands so this is comparing with those. The location of Breezes Jibacoa is idyllic. The view from the hotel is straight down to the beach (we loved to sit & have a coffee looking down the main pathway to the beach) and the view from the pool is the beautiful lush green hillside. The room was ok, not 4 star standard (even by Caribbean standards), but it was clean. We were in a pool view room. We took large drinking cups to use by the pool (as recommended on trip advisor), this was good advise, the cups are very small & by the time ice has been put in them there isn't much space for liquid. The pool staff are happy to fill your own cups. There isn't much shade around the pool, you need to get up early to get one of the cabanas to ensure some shade. There are lots of sun loungers but no umbrellas, the hotel really needs to invest in some. You will never struggle to get a sunbed, but you will struggle to get shade. If there were some umbrellas it would give people the option of sun or shade. The pool is lovely and large, never crowded, it is warm so no rest from the intense heat & humidity. It is the best sized pool we have come across with the least amount of people. The beach is nice & the coral reef is AMAZING, we have never experienced such good snorkelling, it was like swimming in a tropical fish tank, so many varieties of fish and so many colours. It really is a must do for this hotel. We took a pedaloe out a bit further & swam by the reef at the 2nd buoy, it really is breathe taking. The water sports facilities are fun, there was often a long wait for a pedaloe, it is a lovely view while you wait and well worth the wait. Generally all the staff were friendly & helpful. They work SO hard, the restaurant staff, bar staff, cleaners and gardeners (the grounds are beautiful). The cleaners leave lovely towel sculptures in return for tips, my son enjoyed seeing what shape he would return to. We did 2 trips with Anthony, 1 to Havana (this is a must do) and the other to Matanzas, caves, speed boat on the river and a visit to the tallest bridge. Anthony is a fantastic guide, so knowledgeable. He can be found just to the right of the hotel slightly up the slope with a lovely red Chevvy. This is a much cheaper and more personal way of seeing the sights you want to see in Cuba, no hoards of people on & off a coach, spend as much or as little time in places as you want and a fraction of the cost of the tour operators. Now for the not so good, all four of us encountered stomach upsets at different times over the course of the fortnight, I think the hot food wasn't hot enough & the cold food not cold enough. Also things like bread rolls not covered with cloth so we often saw birds & insects on them. We have never been ill in other Caribbean places. We didn't seem to be the only unwell people. The food choice was hit & miss, some days good, some not. You won't go hungry though as there is a pasta bar, pizza at lunch, or a deli bar from 3.30 for sandwiches. Fresh fruit & veg were limited & always the same. I know we are in the Caribbean, but this is the worst food we have had at any Caribbean Island. The restaurant staff do work hard and try but the hygiene and temperatures standards need to be looked at. We are not people with sensitive stomachs and all 4 of us had upset stomachs, this could be down to food or drinks, we will never know. The entertainment, the aqua ballet was great also the circus act, as for the rest, not so good. There is a dance team, who are very good, but to watch once, not 5 times a week just wearing different costumes & routines, it becomes boring by the 2nd night. The magician is dreadful it is like going back in time 30 years! The entertainment is outside and finishes at 10pm, which with a pool view room is fine, as it should be quiet after that. However, some people decided around 11.30pm onwards that the pool was a good place to party until around 4am. Shouting & laughing, this really isn't fair on the people in rooms around the pool. We did ask at reception if the people could be asked to be quiet as after the 5th night of this & being ill, we had had enough.I have no problem with people partying but go to the club or piano bar, just have a little respect for other people as well. The hotel would ask the people to be quiet or move after complaints, but we shouldn't have to ring reception each time, it should be monitored. It's not a party hotel so we didn't expect this. Three nights before we were due to come home the air conditioning in the room stopped working & there was no hot water (this was the case for 2 blocks). The hotel reception staff & management were dreadful, rude & couldn't care less. They would do nothing to help, they wouldn't let us change rooms, said they had no fans, and they offered us no other facilities. I understand these things happen, especially in the Caribbean, however it was there attitude that disappointed us, we never received any explanation, apology or information about what was happening or being done to rectify the situation. Two of our party had upset stomachs at this time, so we needed hot water for basic hygiene. Not having air conditioning was awful, it was like trying to sleep in a sauna. We were so relieved to come home. Other people that were in our block were treated equally as bad by reception & management. I also had an ear infection (I think from the pool, I know a few others had this as well) that's why I am assuming the pool is the problem. On arrival the location seemed like paradise, it didn't feel like that was what we were leaving behind. I think it is luck with this hotel, depending on the food standard at the time, if the air conditioning & hot water work, what the other guests are like depending on where your room is, if they are noisy, or I would say ask not to have a pool view room. This review gives the good & bad from our experiences in an honest and true account.
- Official Description (provided by the hotel):
- A classic all-inclusive Breezes in a rural setting that combines beach and nature that makes it a spectacular setting on the north coast of western Cuba. The hotel occupies more than seven hectares and is just over an hour from Havana, capital of the country and its main socio-cultural centre. A landscape dominated by green hills that descend to the sea, visitors will be offered as an appetizer to Paradise, where everything is designed for those who have been fortunate to find it - an unforgettable experience! A variety of services and entertainment with wide range of sports on both sea and land, make it an excellent choice of Caribbean vacation for couples, singles, friends and families and adult children 14 years and older. ... more less
- Also Known As:
- Superclubs Breezes Jibacoa Hotel Santa Cruz Del Norte
- Breezes Jibacoa Cuba
- Jibacoa Cuba
- Breezes Cuba