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“Worst hotel of zanzibar !! Don't go !!!!” 1 of 5 stars
Review of Hakuna Matata Beach Lodge & Spa

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Hakuna Matata Beach Lodge & Spa
4.0 of 5 Hotel   |   Chuini Ruins, Bububu, Tanzania   |  
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Eastern Package
Ranked #1 of 1 hotels in Bububu
paris
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Worst hotel of zanzibar !! Don't go !!!!”
1 of 5 stars Reviewed September 28, 2012 via mobile

This was the Worst hôtel we had in 16 days of holydays in Tanzania. We went there because we read a lot of good advices on Trip Advisor about it but 3 months ago the owners changed, now a woman named Barbara and her husband hold it and it's a disaster !!! There is no one To welcome you, our room wasn't ready when we arrived, the room was full of insects (moskitos, lizzards and worms!!) the food was very very expensive and not good as expected. There is no choice for the food but a unique meal and a unique price whatever if you don't want something in it. And OVERPRICED !!
The worst was the excursion desk do not go !! They offer you overpriced excursion and it is a complete joke in particular the spice tour which was organised by 2 kids.
Thé day we left no one came To help us with our bags !
Imagine that it was for our honeymoon !!

  • Stayed September 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HakunaMatata1, Inhaber at Hakuna Matata Beach Lodge & Spa, responded to this review, November 9, 2012
Hello
here Fritz and Rose speaking. We are very concerned about your entry.
Very sorry what happened to you at Hakuna Matata.
We knew about the problems of the new owner and of his incompetent management.
Mid of October, Zanzibar Tourist Commssission took us back in charge of Hakuna Matata.
We promise all future guests - this will not happen again.
We Fritz an Rose stand for this.
Maby you give us a 2nd chance and return one day.
All the best
Rose and Fritz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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365 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2012

Hakuna Matata has wonderful facilities along a phenomenal beach setting. Fritz, Rose, and Sarah were incredibly friendly, hospitable, and treated me and my family as their own. My wife and I thoroughly enjoyed our stay and have full intentions of going back as soon as possible.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericton, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2012

We stayed at Hakuna Matata for three days, flying in from JRO after a safari. Arrival was a smooth process (we opted for the airport pick-up), and a welcoming refreshment was a nice touch during the registration process.

Overall - everything about Hakuna Matata was excellent. The rooms (small bungalows) are nice, but with a beautiful beach and all the other attractions of Zanzibar, you won't spend much time in your room. Only issue I had was trying to figure out the air-conditioning controls. The staff and management were all quite friendly and welcoming - and I particularly liked how they had organized a beach dinner (with live music) on one of the nights.

The beach was great and the water warm (February): we liked how the HM part of the beach was nicely maintained, and low tide was a great opportunity to explore, chase crabs, and walk down the beach.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Massachusetts
1 review
5 of 5 stars Reviewed February 19, 2012

We stayed here in March 2011 after a safari in Kenya. The location is fabulous, the staff is well trained and extremely friendly, the food is far above what you might expect to find at a small lodge in Zanzibar, and the proprietors couldn't be more welcoming or hospitable. Don't miss the dramatic sunsets on the pier, and make time to take a day trip by boat (extra charge) out to the sandbar that will appear as if out of nowhere when the tide goes out, making a private island for your lunch picnic.

  • Stayed March 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
1 review
5 of 5 stars Reviewed January 22, 2012

We were looking for a relaxing week at the beach. And that's exactly what we got. We enjoyed our stay at Hakuna Matata. Rath is a perfect host, always trying to make your stay as comfortable and pleasurable as possible.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Hungary
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 7, 2012

My wife and I were looking for somewhere we could relax and rest in comfort over Christmas & the New Year. Hakuna Matata was the ideal place for us, being a relatively small and quiet resort at Bububu on the west coast of Zanzibar, about 12km north of Stonetown. Our bungalow was large and very comfortable with a lovely view over the small cove that the resort lies next to. We had a living room with separate bedroom and bathroom and our own terrace. Our only quibble was that the air conditioning was not really adequate to cool the bedroom.

The owners (Rose & Fritz) and all of the staff were very friendly and welcoming and the service was excellent at all times.

There is a small private beach on the cove, but it is not ideal for swimming as the water is shallow and the tidal range is very large, so only really good at high tide. Nonetheless, at low tide it was possible to take long walks along the very attractive beaches either side of the cove.

The food was uniformly excellent, though we sometimes found it a little heavy (hot soup in 30C heat!), but eating dinner in the open air while watching the moon set into the sea is a real treat.

There is a tour agent on site who will organise trips out. Expensive but very good.

Altogether our stay was excellent, and exactly what we wanted.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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DC
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 19, 2011

After several days in a bumpy car in the Seregeti for safari drives, we had a great stay at Hakuna Matata. At first when you drive off the road towards the resort, we were nervous because you have drive through some slums, but the resort ended up being beautiful and very private. The food was delicious and the staff was very friendly. We are not German, but the resort is very popular with Germans, but they spoke English perfectly and we did not feel out of place.

As other reviews indicate, the views are great, but the swimming options are limited. The resort is not located on the famous beach portion of the island - so we did not get to experience the white sands and beautiful beaches that Zanzibar is famous for. We did have an opportunity to check out the market downtown, which was disappointing for tourists because they only sell practical goods for locals.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hakuna Matata Beach Lodge & Spa

Also Known As:
Hakuna Matata Beach Hotel Bububu
Hakuna Matata Beach Hotel
Hakuna Matata Beach Bububu
Hakuna Matata Beach Lodge & Spa Zanzibar/Bububu
Address: Chuini Ruins, Bububu, Tanzania
Phone Number:
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Bububu
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Bububu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hakuna Matata Beach Lodge & Spa 4*
Official Description (provided by the hotel):
Hakuna Matata Beach Lodge & Spa. Located on the west coast of the exotic island Zanzibar under shady age-old mango trees, bordered by a secret private bay you will find our 4 star hotel Hakuna Matata Beach Lodge & Spa. Our beach hotel offers 13 comfortable bungalows - all with a spectacular view to of Indian Ocean. The new Villa Zanzibar is the highlight of all bungalows. Weddings and honeymoons - are you are looking for a romantic place to get married under palm trees, on the beach or next to historical palace ruins? Here, your dreams will come true. In our unique Day Spa you may revitalize your body and soul. Enjoy the breathtaking African sunsets. Let your eyes wander to the south, see the skyline of Stone Town, the small Chapwani and Prison Island, and just ahead the silhouette of the African continent. You will feel enchanted. The hotel is managed by the German owners Rose and Fritz. We are looking forward to welcoming you soon. ... more   less 
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