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“excellent stay in a beautiful valley” 5 of 5 stars
Review of Lakaz Chamarel Exclusive Lodge

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Lakaz Chamarel Exclusive Lodge
4.0 of 5 Boutique Hotel   |   Piton Canot, Chamarel, Mauritius   |  
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Ranked #1 of 2 Hotels in Chamarel
Lier, Belgium
1 review
“excellent stay in a beautiful valley”
5 of 5 stars Reviewed November 18, 2012

The 20th of September we arrived very late in the evening at Lakaz Chamarel, due to a delay of 17 hours (flight from Paris). Finally we arrived at the entrance gate, it was difficult for the cab driver to find the main building, because the roads were dark. But suddenly there appeared 3 golf cars who brought us and our luggage to our lodge. Alexandre gave us a very warm welcome and from the moment we entered the room there was a very relaxing atmosphere. He explained everything about the facilities in the very beautiful room. The staff even prepared a salad for us (served in our room), nothing was to much. The outdoor shower was great with a marvellous view, it felt like heaven to see the stars when you took a shower. The water was warm enough and bathrobes were also available in the room.
When we wake up the next morning we saw all the beauty of nature in this large domain. We were upgraded to a suite (Tambalacoque) with a private pool, that was great.
All the staff members were very friendly and greeted us personally for breakfast. Breakfast was very good with homemade products and the typical birds were also present. (bul bul)
Alexandre welcomed us again and gave good tips for very beautiful walks in the surroundings. We really enjoyed the beautiful nature, relaxing atmosphere and excellent service.
Dinner was also very good (you can choose between 2 different menus). We really liked the guave soup as dessert.
Before departure we visited the waterfalls and coloured earth. Warren arranged the taxi trip.
We only stayed for 2 nights, but even after that short time it was difficult to leave.
Conclusion: very nice managed ecological lodges with stunning grounds. Alexandre, if we can give you one tip to improve the ecological concept: why not use glass bottles instead of plastic ones? (at dinner time)
Our short stay is already 2 months ago, but we have such nice memories of the place, we think every day about our unforgettable stay in Mauritius.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakaz, Hotel Manager at Lakaz Chamarel Exclusive Lodge, responded to this review, November 20, 2012
Dear Valuable Guests,
Many thanks for sharing your travel experience on this website as it was a real pleasure hosting you at Lakaz Chamarel Exclusive Lodge, making you discover our preserved ecological Lodge and reading in reward that you really did enjoy kindness of our local staff as well as the whole domain atmosphere including our Mauritian Chef cuisine.
We do hope you that you shall come back again in order to visit other beautiful parts of remarquable Black River Gorges National Park.
Thanking you once again for your visit.
Kind regards from south-west of Mauritius (East of Eden).
Ps: Concerning plastic bottles, indeed it is also one of major concern, so that we collect them in a container for recycling.
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267 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Burton upon Trent, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 16, 2012 via mobile

What can we say, wot a place, wot a location, what better place to stay and relax. Ignore the very few negative comments. Embrace the Eco ethos, the location, the culture and enjoy. Can't praise Lakaz or the staff enough. Truly truly a wonderful place.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 15, 2012 via mobile

We spent the first 3 days of our honeymoon at Lakaz Chamarel, and the plan was just to relax in a nice and somehow exclusive place. Therefore, Lakaz Chamarel was perfect for this short period and this purpose. However, if you would like to discover the island, meet mauritian people and eat some typical food, this might not be the ideal place, because one has the feeling to live in an artificial, parallel reality. However, as we did, you can stay there for a couple days and then move on, to a more simple place.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, UK
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 4, 2012

Small boutique hotel in lovely grounds - the sea view rooms have a good view (though the pools were chilly - didn't do more than dip my toes in), but overall the site was quite hilly and there isn't a lot to do other than go places, or relax (it's cloudier and cooler here in the South than other parts of the island - I needed a jumper every evening). I would not recommended for people with walking difficulties - even though there were golf buggies to get you around, driven by the staff.

The room itself was nice and comfortable, quiet too, but although we didn't need linen changing much, it didn't get changed or folded up at all in the 4 days we were there which surprised me a bit. Since we had taken the outdoor towels on a trip, they needed changing on the last day but it wasn't noticed :-( Outdoor shower was quite cool, also private and nice to get the welcome homemade shower oil, but as the evenings were cold it was a quick affair!

Food was nice, but there is not loads of it, also note that if you want anything not on the standard set menu at dinner times, you need to order in advance. There's an option to add to full-board - from half-board but you can just order lunch instead and pay - sadly anything you want you had to pay for - i.e. water, also they had a nice coffee machine in your room, but you had to pay per coffee pod you used - and there was no fresh milk - just creamer sachets - so we borrowed from the restaurant.

It's remote, which is nice, however it means that a taxi ride is required to go to anywhere except the one restaurant near the entrance.

Would recommend the massage - price for this was pretty reasonable!

Since the weather wasn't great, relaxing around the pool area wasn't ideal so recommend while you are in this region you go dolphin swimming - the team can organise it direct for you which is cheaper than booking via any travel agent (BUT it's very early in the morning) - and includes a lunch on the island you can see from your balcony.

Staff at the hotel are nice, but I found them not as welcoming as they could have been. Jaseen was our favourite as he has a sense of humour, but I found some of them a little grumpy at times.

Lastly - since there's a lot of greenery, ensure you put on the mozzie spray - I got nibbled quite a bit a couple of evenings.

Room Tip: Sea view rooms (and the royal villa) are furthest from the restaurant area (so longest climb after d...
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  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lakaz, General Manager at Lakaz Chamarel Exclusive Lodge, responded to this review, November 8, 2012
Dear valuable Guest,
Many thanks to have express your opinion regarding your stay that regretfully isn't so enthousiastic comparing of our others below reviews, proudly rating us current "9th best hotel of Mauritius" (among 171 properties) registered on Tripadvisor.

In our constant concern of your satisfaction and excellence in services provided to our guests, we deeply regret that you didn't express your personal feelings and thoughts as above mentionned during your stay to anyone of our staff (including myself daily present at the Lodge and who personnaly do constantly care of all of our guests) even if some unconveniences as few cloudy days weather condition will be always unfortunately out of our seasonal control.

As you discovered and enjoyed in some parts, since its re-opening in october 2011, Lakaz Chamarel Exclusive Lodge is now the first Mauritian 4* green ecological hotel concept in a tropical island nature (newly member of international Green Globe organisation), providing 7 rooms and 13 suites (seaviews & garden pools), independently sheltered units in a large 12 acres property at 400m height, near typical preserved village of Chamarel, just a few kilometers from famous 7 couloured Earth remarquable site and waterfall, by the Black River Gorges National Park.

Concept of lodging in quiet nature for a few days has been create to help our visitors to disconnect with stressful modern life by slowly reconnecting from inside with nature and wonderful peaceful life experience that is just around us all, when one can see it.

Concerning your Seaview pool suite, in order to save precious water, which is a major concern on an island, indeed we change linen generally after 3 or 4 days of stay but could have been done upon your simple request as well as towels when left on ground floor (as a sign), then automatically renewed as usualy explain upon room arrival and also mentionned in the welcome directory.
Open-air bathrooms with private outside shower under the sky (or stars...) are really a must to experience and promote by daily guests satisfaction.
As an Ecological Lodge, we cannot heat pools that would use a lot of electrical energy that we daily try to reduce for helping to preserve our fragile environnement.
Although we encourage our guests to rediscover the benefits of walking, transportation in the domain for Seaview pool residents is also provided by golf cars, anytime upon request avoiding night walk after dinner, as surpringly mentionned in your comment.

Also please note, that in order to keep our room rates as lowest as possible (and succeed not to increase our rates for second year, remaining still around 30% off the market), we are in the obligation to charge common extra services such as Mini-bar, Nespresso machine but instant coffee and tea bags are complimentary.

On Half-Board basis, our Restaurant is providing large morning English & continental breakfast buffet, while fine Dinner with daily suggestion from our Mauritian talented Chef Nicholas is consisting in 2 different choices of starters, 2 main courses and dessert.
On supplement, there is an "A la Carte" Menu (never need to book in advance except for lobsters, indian and chinese special menu) proposing a variety of dishes including fresh mauritian fishes, local deer and wild pork etc.

Overall, we are very pleased that you've found helpful and friendly our mauritian local staff (almost all from Chamarel village) despite a mood observation attitude that, rest assure, shall be rectify.
And despite your mixed experience, we do hope that we will have the pleasure to welcome you again in our beautiful green south-west Mauritius Lodge and wishing you all the best for the future.
Kind & warm regards,
Mr Alexandre Avakumovic
Hotel Manager
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2012 via mobile

A very good and lovely place, we spent 4 days in Lakaz and 6 in 20 degrees south.
The combination of these two hostels is awesome. Food, activities, services and location were perfect.
I really recomend mauritius island and these two fabulous place.
Thanks Waren, Alexander and Anne.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 25, 2012

Had a lovely four night stay in this wonderful haven. It was the perfect stay to our time in Mauritius and we felt really relaxed. All the other recent reviews are definitely spot on.
Very friendly staff who are there to truly help. Warren is just great, he promoted the hotel as a home and that is definitely the feeling you get.
The grounds are tranquil and beautifully laid out but beware that it is situated in a deep valley and therefore some of the paths can be a little tricky especially at night were some of the lighting can lead to some dark areas. Take some good shoes.
We went in September which is at the end of the Mauritian winter and being so high the evenings could be chilly.
Great location for visiting the South West corner of the Island with it's many attractions close by. The roads are windy and some of the taxi drivers need to be reminded if you are subject to motion sickness.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Top Contributor
97 reviews 97 reviews
29 hotel reviews
Reviews in 48 cities Reviews in 48 cities
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed September 10, 2012

We arrived from the cacophony in Mumbai to this stillness at Lakaz, what a wonderful start to a holiday...
It might seem the most unlikely place to go, up to the hills while in Mauritius which is so much of a beach destination but am so glad we decided on going to Chamarel.
Lakaz is a charming place and grows on you. You keep discovering things around the place.Beautiful gardens and view points overlooking the lagoon. Massages and beach trips , walks around the place.
The village around is quaint and you can go on walks, take the bicycles out or go on a day trip to nearby Le Morne and other beaches or Port Louis for some retail therapy!
The rooms are wonderful , each done uniquely. We stayed at the Dame Creole room and absolutely loved it! Specially the plunge pool with bath salts.
The breakfast has some lovely homemade crepes,bread and made to order eggs.
The dinner is an experience with lovely set menus by the chef.
The staff headed by Warren are very friendly, attentive and quite helpful.
Special mention about the spa. It is a must do here.Wonderful treatments and therapists, Emma and Alize.
Would love to go back to just relax and enjoy the slow paced life.
So happy to have discovered this piece of heaven....

Room Tip: Look at taking one of the sea view suites or garden suites.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lakaz Chamarel Exclusive Lodge

Address: Piton Canot, Chamarel, Mauritius
Phone Number:
Location: Mauritius > Riviere Noire District > Chamarel
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Chamarel
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Lakaz Chamarel Exclusive Lodge 4*
Number of rooms: 20
Official Description (provided by the hotel):
Lakaz Chamarel Exclusive Lodge is a small „boutique lodge‟, managed like a Guesthouse but with the full service of a 5* hotel! Unique and refined in the heart of a splendid tropical garden of twelve hectares, surrounded by the mountains of Chamarel, Lakaz Chamarel is a pearl among the top hotels of the destination which guarantees exclusivity and serenity to nature and green tourism lovers in a warmt and harmonious decor, and with a refined local cuisine. ... more   less 
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Also Known As:
Lakaz Chamarel Hotel Chamarel
Lakaz Hotel Chamarel
Lakaz Chamarel Exclusive Lodge Mauritius

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