I went here for a long weekend with my mum and 2 year old son and we had a great time, we went over the last weekend so it was quite cold, wet and windy. The caravan was a little cold, but there were extra duvets so we could keep warm. The entertainers were great, they included my little boy in all the activities and he even won a prize! They got out the face paints as we were saying that we would love to see our boy have his face painted. All the staff were very helpful and very friendly!
They also included us in the activities and made it a fun time for all. We had the very basic caravan, but even so it was still good, there was plenty of bedding and utensils etc.
We went during a quiet time and had easy access to the swimming pool, the water was fine but the floor in the changing rooms were very cold! Just need some extra mesh / plastic covering. There were 3 + little play areas, we were right next to a slide / climbing area, there was also one near the reception and I saw one at a different side of the park. There was crazy golf and if the weather had of been nicer there would have been bouncy castles etc put up.
The negatives: The duvets could do with being replaced and as said the floor in the changing room was very cold, though this could be fixed easily. Would be nice if the caravans were warmed up before arrival. The beds were a bit uncomfortable but I didn't expect them to be luxury. The arcade machines seemed to be a bit mis-functional and we had to get help a couple times - but the staff were quick to address any issues and resolve them efficiently.
The highlight was definitely the staff, and especially the entertainment staff!!! (Thanks Matt, Simon, Loopy and Syril!). The themed loopy/syril gifts available were very affordable as well, we got a t-shirt, rucksack, socks, hat and torch for under £20!!
The caravans in the bull ring area have parking and are right next to the swimming pool.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your comments regarding your stay, I was so pleased to hear that you and your family enjoyed your stay and have passed on your kind comments to Loopy, Cyril, Matt and Simon.
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I have made a note of the negative points that you have raised and as we are always looking to improve our service we will look into these and see what changes can be made.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.