We booked a night here expecting a room with a king sized bed and an ocean view - we confirmed this via their website: http://www.playaroca.com/rates/rates.html (see screenshot here) and by talking to the owner on the phone before we arrived. When we got there, we were shown to a room with a double bed and two bunk beds. When we asked about the king sized beds, both the "front desk" staff and the owner looked at us like we were crazy (the owner was downright rude). The "ocean view" by the way was looking through the bar, so not much of a view, I might add. They switched us to another room to get away from the bar noise, but the bed was the same size. We were not refunded the extra money we paid for the larger bed or the ocean view.
The bathrooms were filthy and worn down - chipped tile and concrete, rust, etc. We were afraid to take off our sandals. The sink in the room was impossible to turn off all of the way without shutting the main water intake for the room.
The moral: if all you want is a place to sleep and you don't care about the quality, cleanliness, or the size of the bed, this is the place for you. But don't believe anything the website says and be prepared to be annoyed with the staff when trying to address concerns.
- Official Description (provided by the hotel):
- Oceanfront Hotel, restaurant, sports bar. Ocean comes right up to the property line! Volcanic Rock formation makes it unique for surfers and swimmers alike as it creates a bay like situation. Wi-Fi, sports bar, international calling, wildlife and fishing tours with excursions to Leon and volcanoes onsite. Onsite Language school, learn Spanish or English. Small to large meetings and parties space available. Sunset dining a must, bonfires too! New shuttle service to Leon! ... more less
- Also Known As:
- Playa Roca Beach Hotel Nicaragua/Las Penitas