We stayed here for 1 night after spending a day at Disneyland Paris, we booked the room on a half price deal and upgraded to executive room, and it had lovely coffee machine as well as usual kettle etc, but paper cups that didn't fit under the coffee machine and dint last long, unsure why they don't use normal mugs? Also the room was supposed to come with bathrobes and kippers and there were none in the room. The sofa bed was really easy to open and the bathroom was amazing the shower was so good. The receptionist was not very friendly, she stood there and we thought she was doing something for the other receptionist, I initiated the introduction and she just gave a nod, no conversation from here, really felt that we were an inconvenience to her evening, don't think she had any customer service training. From other reviews yes the hotel is not close to anything o walk, so do need a car, but with a car it is close to everything we wanted. I would stay here again and hopefully the hotel will invest in some customer service training for their receptionist.
- Official Description (provided by the hotel):
- The 4-star Hotel Novotel Marne La Vallee Collegien is the closest Novotel to the Disneyland(R) Park and the Marne la Vallee Chessy TGV station (10.5 Miles/17 km away), and within easy reach of Paris on the RER A (1.9 Miles/3 km away). The hotel is perfect for business travel, meetings, family vacations and weekend breaks. It offers a bar, restaurant, outdoor swimming pool, garden, outdoor games, a fitness room, free WIFI and free outdoor secure car park. The hotel is located 6 miles from the Val d'Europe mall and the La Vallee Outlet Shopping Village. Discover the magic of Paris and the 2 Disneyland(R) parks. The hotel is perfect for children, offering games areas, Xbox Kinect, Xbox 360, Kapla and comics ... more less
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- Also Known As:
- Novotel Marne La Vallee Collegien Hotel Marne-La-Vallee
- Novotel Marne La Vallée
- Marne-La-Vallée Novotel
- Novotel Marne La Vallee Collegien Marne-La-Vallee, France