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“An unexpectedly nice stay” 3 of 5 stars
Review of Ibis Budget St Peters

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Ibis Budget St Peters
2.5 of 5 Hotel   |   178 Princess Highway, St Peters, Sydney, New South Wales 2044 , Australia (Formerly Hotel Formule1 St Peters)   |  
Hotel amenities
Ranked #1 of 1 Hotels in St Peters
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
“An unexpectedly nice stay”
3 of 5 stars Reviewed July 4, 2013

I didn't have high hopes for this place, it's cheap for Sydney and is surrounded by fast food outlets and on a major suburban thoroughfare and directly under the flight path.

Despite all this, I slept really well and the shower was hot and strong. The carpet was sticky and I had to make a path with spare bath towels so I could step from the bed to the bathroom.

If you come with low expectations, you won't be disappointed. Avoid booking breakfast as you have a wide choice of hot breakfasts right outside the door at 2-3 fast food outlets.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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306 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed June 24, 2013

Although the hotel looks very close to the airport, if you are using public transport it is not convenient or close because you have to go into the city center and come back out. The walk from the train station to the hotel is also quite long (~20min) and through a light industrial area.

I attempted to cancel and get a refund for one of my pre-paid breakfasts but this was refused. During breakfast the coffee machine was broken, with a blighth statement that it was due to be fixed, but this didn't happen for my full stay (four mornings).

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goulburn and Surrounds, Australia
1 review
3 of 5 stars Reviewed June 23, 2013

good location close to city and airport rooms clean need a few more power points near mirror and bed bit noisy with air craft flying over and Mc Donalds and KFC next door otherwise good stay would stay again for location transport at door

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 22, 2013

This hotel is the worst ever, i travel a lot on business and pleasure this trip was with my family. Couldnt get a room anywhere else. Booked on the net paid for room and breakfast. When we arrived the manager said breakfast is at 7.00 am. we were flying out at 5.30 am, he refused to refund the money and was rude to say the least. The room was dirty and noisy, it was also smelly. During the night someone tried o break into our room, the manager attempted to sort it out but would not review video footage of the hall for some reason. The shower is tiny and the bed very uncomfortable. I stay budget where ever i stay so i know what is excellent value on the budget scale, i dont have high expectations at my level of travel but this didn;t even come close o the lower end.

Room Tip: dont bother
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  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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StPetersManager, General Manager at Ibis Budget St Peters, responded to this review, June 23, 2013
Good evening traveller

We are new Management & Staff at the Ibis Budget Hotel in St Peters since the end of January 2013, and I am a little surprised by your review on the hotel as it is almost exactly the same as the review you gave the hotel in December 2012 prior to our taking over.

In regards to breakfast, the times are clearly outlined on each internet site where bookings are made. Also we pride ourselves in exceptional customer service and cleanliness so
if you have stayed here recently as a guest and the review is from a new stay you have had with us, I would like you to contact the hotel directly so your concerns can be addressed by our staff and housekeeping.

It is unfortunate that your stay was not a good one, and we do hope that you will return as our guest so a better experience can be had.
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Perth, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 14, 2013

The staff here were wonderful, very friendly and polite even though when we arrived they were dealing with some very unfriendly and difficult customers. The place had just been taken over as it used to be a formule 1 hotel. It was very basic - which was fine for us as a stop over place, but the most important thing for us was that the room was clean. And it was :)

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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StPetersManager, General Manager at Ibis Budget St Peters, responded to this review, June 23, 2013
Good evening traveller

Thank you so much for your review. As a team we are so glad you enjoyed your stay with us. We really pride ourselves on delivering great customer service - people are our business and and the great thing about our team is that WE LOVE PEOPLE!.

We do so look forward to having you come and stay again sometime soon. We will always have big smiles and happy faces awaiting your return.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed June 14, 2013

The staff were great here - they were very friendly and helpful. The rooms are very simple - budget as the name suggests but are more than enough for my stay in Sydney for an early morning flight, but at a great price and close enough to the airport for a $20 Taxi fare. I would have to recommend this for anyone staying overnight in Sydney :-)

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StPetersManager, General Manager at Ibis Budget St Peters, responded to this review, June 23, 2013
Good evening traveller

Thank you so much for your review. Its always lovely to read reviews where our guests are satisfied and happy with their stay.

We look forward to having you come here again and know that our staff will always welcome with open arms and great big smiles all round.
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Perth, Australia
Top Contributor
82 reviews 82 reviews
23 hotel reviews
Reviews in 38 cities Reviews in 38 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 12, 2013 via mobile

We did not actually get to stay as our flight was diverted to Adelaide due to fog in Sydney. Whilst we were disembarking the hotel rang to find out how far away we were. Obviously a long way from Sydney. Not an issue as she said that we would now have a credit towards our next stay. Not what I expected but a great gesture that we will take up next month on our return. Thank you.

Stayed June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StPetersManager, General Manager at Ibis Budget St Peters, responded to this review, June 23, 2013
Good evening traveller

Thank you so much for your review - even if you didnt quite make it here that evening :)

Im glad you appreciated us calling, even though I knew the time was quite late, we all still needed to make sure you were safe and okay and on your way here - which didnt turn out to be the case.

We cant wait to have you come and stay soon and hopefully everything will go according to plan with your flights and you end up at the correct destination - WITH US!
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Additional Information about Ibis Budget St Peters

Address: 178 Princess Highway, St Peters, Sydney, New South Wales 2044 , Australia (Formerly Hotel Formule1 St Peters)
Location: Australia > New South Wales > Sydney > St Peters
Amenities:
Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in St Peters
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ibis Budget St Peters 2.5*
Number of rooms: 105
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