resort is good rooms are also good the problem is with the staff management is very poor we were there for four days and there was no tap water in toilets for 3 days
no hot water no water for toilet and on that you have to literally beg to the staff to supply a bucket of water and all this happened when there manager and owner from delhi were present there i get a shiver to think what will happen if they are not present the staff will not listen to you at all, only a boy ramesh is there who try his level best to look after the guests but he has his limitations and there asstt manager sonia is also warm adjusting and vry helping they need to change their kitchen and house keeping staff i mean total change of staff otherwise they going to suffer total loss of business. now you decide whether i should recommend this hotel to any body or not.
- Official Description (provided by the hotel):
- Wincliff Orchard Resort is a fabulous getaway nestled in Mukteshwar amidst undulating mountain ridges and verdant valleys. An enchanted destination, a haven for magical peace for those who dream about a relaxing weekend tour or a rejuvenating summer retreat. Being here is an adventure of a lifetime. An experience so much charming that you will never want to leave Wincliff. ... more less