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“Very very good.” 4 of 5 stars
Review of Grand Estancia

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Grand Estancia
4.0 of 5 Hotel   |   349/3 Bangalore By-Pass Road | Narasothipatty, Salem 636004, India   |  
Hotel amenities
Ranked #2 of 17 Hotels in Salem
2 reviews
Reviews in 2 cities Reviews in 2 cities
52 helpful votes 52 helpful votes
“Very very good.”
4 of 5 stars Reviewed July 12, 2014

The only thing bad about the hotel was the wi-fi.
The complimentary breakfast was so sumptuous and the menu so elaborate that I couldn't even sample a third of the dishes they had on offer. Service was perfect. Ambience very pleasing. I stayed over for one more day.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavishankarGM, General Manager at Grand Estancia, responded to this review, July 16, 2014
Dear Guest,

Greetings from Grand Estancia, Salem

Thank you for taking your time to review our hotel, We are delighted to learn that you like our hotel features, facilities, food and hospitality. We are very proud to receive your compliments, this will definitely motivate all of us to achieve greater excellence in hospitality.

During your tenure of your stay we did have issues pertaining to unstable bandwidth due to a failure by our internet provider, we have now rectified the issue and introduced a back up provider.

We look forward to welcoming you back soon.

Best Regards
Ravishankar
General manager
E : gm@grandestancia.com
M : + 91 875 404 7771
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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167 reviews from our community

Traveler rating
    77
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    27
    4
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • Any
English first
Coimbatore, India
1 review
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed June 28, 2014

This hotel is conveniently located on the highway, I am on my business trip to salem, I have choosed Grand estancia for overnight stay, I had warm welcome, staff are hospitable and friendly, I took executive room - Expensive, but value for money, very spacious and the room is well maintained, I got friut basket and chocolates in my room, though i don't eat chocolates, but I tried the lovely chocolates, It was fantastic. Hot water is just perfect - Not too hot! it was ok for me, breakfast spread is very good, Swimming pool is awesome, I couldn't use the pool due to bad climate and drizzling. Olive bar has various drinks, I recommend this hotel to solo travellers...

Room Tip: Executive rooms are more spacious
See more room tips
  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavishankarGM, General Manager at Grand Estancia, responded to this review, July 1, 2014
Dear Guest,

Greetings from Grand Estancia, Salem

Thank you for taking your time to review our hotel, We are delighted to learn that you had a great experience in our hotel. Your feedback about hot water temperature have been addressed with concern department and the issue is sorted out immediately.

Your positive comments have been shared with the team and has motivated them to provide seamless and intuitive service to all our valued guests. 

We look forward to welcoming you back soon.

Best Regards
Ravishankar
General manager
E : gm@grandestancia.com
M : + 91 875 404 7771
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surat, India
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed June 11, 2014

Salem was a night halt in our long driving trip to Munnar on our way back to Surat. I never thought that we would get an excellent property in a city like Salem.Infact this was the best hotel we stayed in our week long trip in South India. Right from the point when we reached in the foyer and the door man opened the door of my car, i asked him for a wheel chair as my wife had a plaster in the ankle. Immediately within seconds they brought a wheel chair and escorted her inside.
Checkin was quick, rooms were spacious and cooling was very effective.
Morning breakfast had a good spread and food was delicious. Service was quick and courteous and minor details were also looked into.
Would always recommend anyone passing through Salem to stay with them.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavishankarGM, General Manager at Grand Estancia, responded to this review, June 12, 2014
Dear Guest,

Greetings from Grand Estancia, Salem

I would like to extend my gratitude for the wonderful review post on your recent stay with us at our Grand Estancia. We were delighted to know that your stay with us was a pleasant and enjoyable one. We appreciate your warm feedback on our hotel and the services. I have shared your generous compliments with all our team members and I am sure this would inspire them to aim for higher standards of excellence.

I’m also delighted to share exciting news with you.We have been awarded with two more prestigious awards, adding to our existing enviable list, Grand Estancia won the First price for the Best garden and landscape hotel in Salem by Department of Horticulture, Tamilnadu. We were also received Certificate of Excellence – Winner 2014 from Trip Advisor.

We greatly value your support and look forward to welcoming you back to Grand Estancia.

Best Regards
Ravishankar
General Manager
E: gm@grandestancia.com
M: + 91 875 404 7771
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 20 cities Reviews in 20 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed May 19, 2014

The hotel is just fine for your stay. The service is great and food is decent. The pool is very nice and so are the rooms.

The restaurant serves good buffet and the best part is it's far cheaper when compares to park plaza and far better when compares.

I will advise you stay here.

Room Tip: Request for an upgrade and you may get it
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavishankarGM, General Manager at Grand Estancia, responded to this review, May 25, 2014
Dear Guest,

Greetings from Grand Estancia, Salem

Thank you for your valuable feedback on Trip Advisor, It is our sincere effort to ensure that our guests enjoy a memorable experience. It is indeed a pleasure to know that you have such high regards towards Grand Estancia rooms, swimming pool, food and hospitality. Your kind words of appreciation will go a long way in motivating and encouraging our staffs to do even better in future.

Thank you for recommending us to community, We greatly value your support and look forward to welcoming you back to Grand Estancia.

Best Regards
Ravishankar
General Manager
E: gm@grandestancia.com
M: + 91 875 404 7771
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed May 15, 2014

Was there on a recent business trip. Stayed in room no 1026, on the first floor and had a pool facing view.

Checking in was smooth and room was already assigned (considering may be coz we check in by 15:45)
Room was neat and clean and the best part is that the air con was working super fine, coz at this time of the year the heat gets to u.

so me that's important (of course cleanliness too)

Bathroom is nice, was clean, although there were water stains on the serene white basin (hint to the staff of GE- one clean thru using CIF) ... LOL

So room was nice, view- well this Salem and if one is going for the view then trust me not the place....
bathroom good
staff - Very Good.
one morning I needed to get my formal attire pressed, and called me the house keeping to send me a iron and ironing board. which i understand they did not understand... LOL
so the house keeping Staff (if my grey cells can recollect her name was Ms Prema ) knocked and asked for the clothes that needed to be ironed. Although she did not converse in English or Hindi and i did not in Tamil, it was hard to explain that all i needed was the iron and ironing board.
finally she understood and went rushing to get the same. came back and realised the iron was not working so rushed back to get another one.... (all this was sort of amusing and cute at the same time) - point being that the staff was hard working and wanted to attend to the guests needs.

Over all a good stay (was there for 2 nights / 3 days)

would i stay back - yes i would.

Note: am not sure if the property would be able to meet my expectations if it were to be full (well thats my opinion)

Room Tip: well no tips here, coz one side u can see the main highway (Omalur road ) on the other side where...
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavishankarGM, General Manager at Grand Estancia, responded to this review, May 18, 2014
Dear Guest,

Greetings from Grand Estancia, Salem

Thank you for taking your time to review our hotel, It is our sincere effort to ensure that our guests enjoy a memorable experience.Your positive comments and feedback have been shared with the team and have motivated them to provide seamless and intuitive service to all our valued guests.

Your constructive feedback will definitely help us address the areas of concern to do even better in future.

We greatly value your support and look forward to welcoming you back to Grand Estancia.
Best Regards

Ravishankar
General Manager
E: gm@grandestancia.com
M: + 91 875 404 7771
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
2 reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 11, 2014

I gave sarcastic comment and feedback for my last visit but now I confess that great come back some much changes and promising stay and food pleasant pleasant and awesome one of my unforgettable place in my life good job guys keep the best and best and quality consistently... Thank you to the core and from heart team "great job"... Will coming for u forever

Stayed May 2014
Was this review helpful? Yes 30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavishankarGM, General Manager at Grand Estancia, responded to this review, May 13, 2014
Dear Mr.Krishna,

Greetings from Grand Estancia, Salem

Thank you for giving us the opportunity to win back your confidence, We are pleased to know that you have carried back fond memories of your time at Grand Estancia and we are proud to receive your compliments, this will definitely motivate all of us to achieve greater excellence in our hospitality.

Once again thank you for taking your time to review our hotel,We look forward to welcoming you back soon.

Best Regards
Ravishankar
General manager
E : gm@grandestancia.com
M : + 91 875 404 7771
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 6, 2014

We stayed here for couple of hours. The staff were not very cooperative. There was a continues noise in the room and was very disturbing. We thought the noise was from the Air conditioner and did complain to the staff. otherwise the hotel is good. The restaurant closed for breakfast at 10 which was rather irritating should remain open atleast till 10.30 Am.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RavishankarGM, General Manager at Grand Estancia, responded to this review, May 7, 2014
Dear Mr.Ponravi,

Greetings from Grand Estancia, Salem.

Thank you for sharing your valuable feedback that shall help us serve you better on your next visit. We regret the inconvenience caused to you during your short stay and really appreciate your detailed feedback on the experience.

We have made a note of the concerns and address the issues with concern department, your constructive suggestions will definitely help us improve continuously.

In case you would be visiting the hotel at any given occasion please do let me know as I would personally take care of your stay and the arrangements.

Best Regards
Ravishankar
General Manager
E: gm@grandestancia.com
M: + 91 875 404 7771
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Estancia

Address: 349/3 Bangalore By-Pass Road | Narasothipatty, Salem 636004, India
Location: India > Tamil Nadu > Salem
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 Hotels in Salem
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Estancia 4*
Number of rooms: 99
Official Description (provided by the hotel):
Welcoming you to a World of amazing hospitality with a personalized touch and offering the maximum comfort is our delight. Now luxury is affordable with the premium rooms in Grand Estancia. 99 magnificent rooms featuring world class dining with two restaurants and bar. The hotel offers exclusive meeting and banquet venues as well as a state-of-the-art Business Centre, making it an ideal choice for the discerning traveller. The strategically located Hotel in Salem city combines international standards with modern ambiance and adorned with luxury. ... more   less 
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Also Known As:
Grt Grand Estancia Hotel Salem

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