I decided to stay at this new hotel as it is close to my office.
The hotel is very clean and modern which is to be expected for a new build.
On check in I didn't want my credit card pre authorised as I wasn't spending anything in the hotel, but they insisted on charging £50. A week later £50 is still missing from my account. I have contacted them on premium rate numbers and no-one calls back and no help or care is offered. Really poor as Holiday Inn is normally my preferred chain when I stay away.
The rooms are really clean and quiet and I had a comfortable stay. It is a shame as I probably won't be using this hotel again as I cannot spend the time chasing up refunds on cards that should nit have been taken in the first place.
- Also Known As:
- Holiday Inn Reading m4 Jct10 Hotel
- Holiday Inn Reading m4 Jct10 Hotel Reading
- Official Description (provided by the hotel):
- Exceptional AA 4 Star Merit hotel within close proximity of M4, Reading, Bracknell & Wokingham setting new standards in design & service. Offering tranquil spacious air-conditioned bedrooms with luxury bedding and 32" flat screen tv. Complimentary secure underground parking for all guests and delegates. Extensive Esprit leisure facilities including 19m indoor pool, Life Fitness Gym and Dermalogica Spa Treatments. Enjoy relaxed dining in the 2 AA Rosette Caprice Restaurant with outdoor Terrace or visit our stylish Monty’s Bar & Lounge to relax and enjoy a drink or quality bar meal in tranquil surroundings whilst enjoying music by our talented resident pianist. 8 state of the art conference and banqueting suites for up to 220 guests with dedicated Conference Manager. Air-conditioning and fibre Wi-Fi throughout. Ideally located for London [30 minutes] from adjacent Winnersh Triangle station. ... more less
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