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“Fantastic!!!” 5 of 5 stars
Review of Saphir Hotel

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Saphir Hotel
3.0 of 5 Hotel   |   114 rue des Bercheres | Pontault, 77340 Pontault Combault, France   |  
Hotel amenities
mumbai
Top Contributor
66 reviews 66 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
224 helpful votes 224 helpful votes
“Fantastic!!!”
5 of 5 stars Reviewed November 29, 2012

PROS
Its best for those families who wanna do 3--4 days at both Disney parks. They have an excellent FREE 2 way transfer, which shd be booked by direct email 1 month in advance, quoting your room booking ID. (cos only 8 seats in the van).
We chose the 10am & 10pm slots to get nearly 11.5 hrs at Disney. The comfy minivan was punctual & once we even got a posh Merc to take us, when we were the only family!
In just 15--20 mins U arrive at Disney & are among the first to enter!
The FREE BUFFET breakfast is fit for a king, with a HUGE variety, incl 5 types of coffee, fresh fruits, juices, egg, cold cuts, berry yoghurt & choc pastries.
The pool is petite & clean with luke WARM water! The lounge is next to the pool, (but no access from the lounge) so U can watch your kids or bikini babes ;)
The quad room was large enough, with 2 double beds, attached bathroom with bathtub, all SPOTLESS
Room service was fast & efficient
A small paid video game room for kids
Only Euro 92 for a Quad room ensuite--great value!!!

CONS
Difficult to reach from Paris CDG airport--2 trains & quite far.
Also, no taxis are waiting at the train stn. U need to phone Saphir to send U a taxi--Euro 10 for a 5 min ride in a 4 seater taxi! A large minivan taxi is Euro 20 ( if U have lots of luggage)
Not suitable for sightseeing Paris, esp if U wanna do the late night Lido & Moulin Rouge, cos no late trains to get back to Saphir.
We did 5 nights in Saphir (just for Disney), & then 3 N in Paris Montmartre-- city centre for sightseeing Paris

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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175 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • English first
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English first
Heraklion
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2012

Breakfast was good and the room was clean. Different shape room (long and fairly narrow) than what you have normally but a nice desk at the end and plenty of room. It was nice to have the pool which was clean and well maintained. The boys loved it. The front desk was helpful when we were looking for a laundry facility as we were only planning on staying one night. We enjoyed it to the point that we ended up staying for two.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adana, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 3, 2012

I changed a reservation from a reputable hotel to this one due to the free parking and claims of laundry facilities and the fact that it looked very nice online. When we arrived, I could quickly tell from the outside of the building that it wasn't as nice as I had hoped. We got checked in easily, the staff was friendly and then we went up to our room. The room was quite large, which was nice, but there were stains all over the floor, the toilet was in a small closet which smelled horrible, and the bathroom was partially remodeled, but the shower was disgusting and smelled of mildew. The towels were old and smelled bad too. We had to take a taxi to the train station because it was not close enough to walk, and the hotel uses a certain service which charges 10 euro for a 5 minute ride, and getting back at night was pure hell. The internet never really worked in our room, which is very important to us when we stay somewhere as it is how we stay connected with work and our families while we are traveling. There were no laundry facilities except for sending your laundry off. When I tried to schedule a pick up from Disney with the shuttle I was told that it was not allowed for me to take the shuttle one way only, even though most people were offered to take the shuttle to Disney and not back, but I was not allowed to do the opposite. Then when I tried to ask about scheduling a different shuttle time all together, I was told that they were not going to pay to send my family alone, that I needed to be willing to ride when other families were going. We paid extra for the "breakfast" which was a continental breakfast basically, definitely not worth the money that we paid for it daily. Another thing that I found was that the rooms were supposed to be "soundproof", yet every morning at about 0600 we would hear all of the luggage from the people above us rolling down the halls, it was terrible annoying.

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Saphir Hotel

Address: 114 rue des Bercheres | Pontault, 77340 Pontault Combault, France
Location: France > Ile-de-France > Seine-et-Marne > Pontault Combault
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Pontault Combault
Price Range (Based on Average Rates): $
Hotel Class:3 star — Saphir Hotel 3*
Number of rooms: 178
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