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“Lovely area - Ok place to eat.” 3 of 5 stars
Review of The New Inn

The New Inn
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The New Inn
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Main Street, Appletreewick, Yorkshire Dales National Park BD23 6DA, England   |  
Hotel amenities
Clayton, null, United Kingdom
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
“Lovely area - Ok place to eat.”
3 of 5 stars Reviewed August 7, 2013

We were looking for somewhere to stop and eat with our children before exploring the beautiful place that is Appletreewick. We stopped at The New Inn, which has a very traditional village pub feel to it. It wasn't very busy considering where it's situated on a nice day in the summer holidays. There were five of us and the menu was reasonably priced with a children's section and veggie options available. We did have quite a long wait for the food, but once it arrived it was nice. The home made soup was particularly tasty. The older barman was very friendly with us and good with the kids. Overall a decent place to stop for lunch.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul-Carolyn, Manager at The New Inn, responded to this review, May 14, 2014
this review has been appended to the wrong property and has been reported to trip adviser. Trip adviser are intent on ruining our business and hard fought reputation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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55 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Boston Spa, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed July 28, 2013

Outstanding location, outstanding beer garden views but it ends there. Camping in Appletreewick we intended to go to the "Excellent" Craven Arms 200yds away but it was busting at the seems. Only choice was The New Inn as we were walking and had children with us. Baring in mind 200yds away the Craven was rammed full we walked into an empty (and I mean empty) New Inn. Had the pick of the place but chose to sit in the beer garden. The bar staff (two middle aged men, one thin and one a little fuller in his figure!!) were surly and unwelcoming but that did not sway us as we didn't need to look at them for too long. Ordered food for all 7 of us. It was prompt and reasonably priced but the quality was really poor. Apparently "home cooked" but was poor and clearly warmed up. My friend had a Yorkshire pudding with his meal and to our horror it had black mould inside it at the bottom. Not a little bit!!! it was covered. My friend assumed it was burnt but then I pointed out that the bottom was fine. This was just on the inside. I showed a waitress who told me she would take it up with the chef. We heard nothing for 20 mins so I went to talk to the "thin" bar man. He gave me some excuse that they were home made and stored. They prefer to do it that way. His words were "Well obviously they are home made. We store them for speed and the chef obviously kept this one too long. The hot weather hasn't helped either". I just stood there speechless. He eventually reached into the till and gave me £4 compensation. It wasn't my fight to fight and my friend didn't want to cause a scene so we left. NEVER TO RETURN AGAIN.

To conclude: Surly staff. Unwelcoming. Terrible food. NO CONCEPT WHATSOEVER OF CUSTOMER SERVICE. This pub in the right hands should be bursting at the seams. Go to the Craven down the road, trust me you'll not regret it.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul-Carolyn, Manager at The New Inn, responded to this review, May 14, 2014
this review has been appended to the wrong property and has been reported to trip adviser. Trip adviser are intent on ruining our business and hard fought reputation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Appletreewick hotels

1 review
5 of 5 stars Reviewed July 2, 2013

I stayed for one night at the New Inn, Appltreewick, on 29th June 2013 and found it to be a really well run pub with staff who were friendly and helpful without being overbearing, good food, a comfortable room and an excellent choice of well-kept ales.

Well worth a visit!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul-Carolyn, Manager at The New Inn, responded to this review, May 14, 2014
this review has been appended to the wrong property and has been reported to trip adviser. Trip adviser are intent on ruining our business and hard fought reputation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london, england
Top Contributor
80 reviews 80 reviews
45 hotel reviews
Reviews in 55 cities Reviews in 55 cities
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed June 17, 2013

My husband and I stayed a night here whilst walking the Dales Way. It is an old pub and we arrived at the same time as a party of about 20 cyclists so we had a bit of a wait to get served at the bar. Once outside in the beer garden, the views were lovely, over the river valley. Our room was fine - the shower had been newly refurbished and a very clean. The room was OK but didn't have a hairdryer - this first time I've known this to happen for about 20 years. We had our evening meal in the Bar - perfectly adequate pub grub - and none the worse for that and breakfast the next day was ok but nothing to write home about.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul-Carolyn, Manager at The New Inn, responded to this review, May 14, 2014
this review has been appended to the wrong property and has been reported to trip adviser. Trip adviser are intent on ruining our business and hard fought reputation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
doncaster
1 review
5 of 5 stars Reviewed May 16, 2013

I recently stayed at the New Inn with my family. We are keen walkers but had not visited Appletreewick before. What a wonderful location.!! We were incredibly lucky with the weather and struck on a rare warm tea time. On arrival we were showed to our rooms and in keeping with the Inn they were wonderful, very comfortable and clean.

My family and I dicided to have baggettes in the beer garden I sampled the peach beer and my husband enjoyed a bottle of kwak (i think its called) served in the most unusual glass. What a treat.
After the weather turned chilly we ventured back into the pub and was greated by familys, farmers and locals all enjoying the atmosphere. We really felt welcomed and at home here.

We also enjoyed one of the best sunday lunches I have had in a long time at the New Inn. All in all a wonderfully relaxing stay. I would highly recommend at visit!!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul-Carolyn, Manager at The New Inn, responded to this review, May 14, 2014
this review has been appended to the wrong property and has been reported to trip adviser. Trip adviser are intent on ruining our business and hard fought reputation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, UK
Top Contributor
106 reviews 106 reviews
37 hotel reviews
Reviews in 49 cities Reviews in 49 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed May 15, 2013

Seven of us stayed here overnight on a cycling trip. After initially being rejected for accommodation for one night only (at the weekend), we rang again and were booked in. The rooms were varied, some with very good upgraded bathrooms, and some not so much. The single beds were narrow and the bedding needs to be improved.

Evening meals (steak night) were large and tasty, but breakfast was a little ordinary.

The common bathrooms need upgrading too, with no shower over the bath, and a faulty shower-room.

The beer was good however, and the fire always on! The views are good too.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul-Carolyn, Manager at The New Inn, responded to this review, May 14, 2014
this review has been appended to the wrong property and has been reported to trip adviser. Trip adviser are intent on ruining our business and hard fought reputation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 13, 2013

I recently stayed over at the New Inn at the end of day 1 or 3 on a coast to coast bike ride across the "way of the roses".

Firstly the New Inn is litteraly on the route which means not a single extra yard of pedalling. The rooms are perfectly clean and comfy with beautiful views across the Yorkshire Dales.

The food menu is fairly broad and all 8 of our pary were pleased with what they received.

Here is where it gets really good - the bar is exceptional if you enjoy a beer. the range of continental beers on offer was unbelievable for the size of the place and the cask ales were a match.

If you ride a bike and enjoy a beer this is the place for you!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul-Carolyn, Manager at The New Inn, responded to this review, May 14, 2014
this review has been appended to the wrong property and has been reported to trip adviser. Trip adviser are intent on ruining our business and hard fought reputation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The New Inn

Address: Main Street, Appletreewick, Yorkshire Dales National Park BD23 6DA, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Yorkshire Dales National Park > Appletreewick
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #2 of 2 B&Bs / Inns in Appletreewick
Number of rooms: 6
Official Description (provided by the hotel):
We are a traditional country pub in the heart of The Yorkshire Dales, with 6 newly refurbished en-suite letting rooms. We offer good home cooked pub grub and an excellent choice of ales. Our views are spectacular, making us the perfect haven for escaping the hustle and bustle of everyday life. So pay us a visit and you can expect a warm Dales welcome. ... more   less 

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