This is the first time I have stayed in this hotel. While I was hoping this would be an awesome place to stay, it's not. First they don't speak a lot of English at the front desk, at least at the time I was there. Once checked in the room is very modern and was clean.
Some things to know: Bring water to drink with you as they charge you for the one bottle in the room. $35.00 Pesos and in small writing it says +15% for service. The in room coffee maker is fine, but the second night I was here they only gave me decaf. On one of the coffee pouches it says $25 for Coffee Kit. I'm not sure if they charge you for it or not. At the desk there needs to be more plugs. The only one I could find is under the desk so you have to crawl under to plug it in. Wireless: you have to get a code from the front desk and it allows you 24 hours of connection for that one device. if you want other devices connected you'll have to ask for other codes.
Shower: I never really got really hot water, but it was warm enough. the shower head is a "rain" type but it could have more pressure. Sink: needs more water pressure and would be nice if it was a little taller. They also need to put something at the sinks to place the soap in after you wash your hands. If you are used to using a washcloth bring one with you as they don't have any.
I did not eat at the restaurant, but I looked at the breakfast offering. It looked OK but not very inviting. The same goes for the room, I felt like I walked into a cafeteria.
One last thing is that to turn on the power in the room you'll need to place your key in the slot. So if you want the AC to stay on while you eat, leave a card in the slot.
The hotel just doesn't have that home feel.
- Also Known As:
- Nh Monterrey Hotel
- Nh Monterrey Hotel San Pedro Garza Garcia
- NH Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon
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