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“Great Stay” 5 of 5 stars
Review of Camino Real Monterrey

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Camino Real Monterrey
3.5 of 5 Hotel   |   Avenida Diego Rivera 2492, Col. Valle Oriente, San Pedro Garza Garcia, Monterrey 66200, Mexico   |  
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Hotel amenities
California
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
“Great Stay”
5 of 5 stars Reviewed May 13, 2012

I was only in Monterrey for a day but I enjoyed this hotel a lot: the architecture was fantastic and the staff was friendly and courteous. The rooms were large and mine had a balcony with a decent view of San Pedro. The Gym was sufficient and the pool was nice. Overall I can't complain.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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184 reviews from our community

Traveler rating
    40
    73
    39
    17
    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 28, 2012 via mobile

We paid 1,000 usd for a room that looked nice then their was 60 little animals their was an accident with their automatic curtains and pam at checkout i got hit with a 500 usd charge i spent 1500 usd for one night stay . Nobady go their go across the street to el safi awsome service!!!

  • Stayed April 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these San Pedro Garza Garcia hotels

Mexico City
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 14, 2012

The Camino Real is well located, and a good option for a business trip.

My wife and I visited on a family trip (over New Year's), and we did encounter several problems. First, our assigned room looked (and smelled) like it had not been used (or opened) in weeks. There was dust everywhere and the bathroom smelled like raw sewage, musty and damp.

We requested (and got) a room change in the same floor and although better, it showed signs of aging and lack of upgrades.

Our room faced east (mountain view). Nice view, but since the black-out shutters on the windows are so poorly designed and broken in some places it is IMPOSSIBLE to keep the light out and it will wake you up at around 5:30 to 6:00 AM.

Furthermore, there is a huge construction site just outside the hotel (also on the east-facing side) which is VERY loud and starts around 7AM. Not a problem when you have to wake up ealy for a business meeting, but a nightmare when you try to get a bit more sleep.

The rest of the infrastructure is good, although the BICE restaurant is not impressive. There is another Asian restaurant which we didn't go to, but it seems to be quite hip and popular.

Again, reasonable for a business trip, but if you plan some personal / vacation time there, I definitely suggest looking for other options.

Room Tip: If you plan to sleep later than 5:30 AM... DO NOT get an east (mountain) facing room.
See more room tips
  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brookline, MA
Top Contributor
83 reviews 83 reviews
45 hotel reviews
Reviews in 50 cities Reviews in 50 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed January 22, 2012

The Camino Real chain has about 15 properties in Mexico, The Monterrey hotel is is an attractive, safe part of the city adjacent to a mall. The style is Mexican contemporary, with lots of polished stone and colorful ceramics. As of Jan. 2012, prices were quire reasonable - $105 for a moderately large, well-furnished room with a king sized bed, desk and large well-appointed bathroom. But be aware of the room tax that a gets tacked on -- about 20% will be added to the bill. Wired internet costs about $10 a day and the bandwidth was more than adequate for email.

There's a nice buffet breakfast with Mexican specialties, fresh fruit and a limited selection of cereals the seemed tuned to kids. The coffee at breakfast was below par. The hotel staff was friendly and you won't be at a disadvantage if your only language is English.

Checking was smooth but the checkout process was painfully slow. The reserve charge put on your credit card has to be deleted and the actual charge put on it, and it took almost 10 minutes.

Whatever you may read in the paper about drug killings in Mexico, both Monterrey and the hotel felt quite secure.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nashville, TN
Top Contributor
111 reviews 111 reviews
92 hotel reviews
Reviews in 80 cities Reviews in 80 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed January 3, 2012

This hotel is very nice and they have paid a lot of attention to detail. Lots of stonework in this hotel. Very comfy beds and nice bathrooms.
On the M floor there is a walkway to the mall. Hard to find, but it is there. They lock it when the mall closes.
I was not impressed with the restaurant in the hotel, but there are a lot of places to eat right next door. There is also a Starbucks right next door.
The pool is small, but very nice. you might have to go early because the hotel will block the sun.

  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Greenville SC
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 4, 2011

This is my second visit, first was good. I was placed in a smoking room, when asked to be changed the next room was dark, dirty and the TV did not work. This hotel charges for everything, water, internet, breakfast, which I understand, but excessive. I acutally lived in Monterrey 10 years so this is not a gringo thing.

  • Stayed November 2011, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 11, 2011

Stayed here for a business trip. Great hotel! Very friendly staff. Nice, large rooms and just lovely bathrooms. The rain shower , shower head was amazing and the water pressure is just so right. Seriously, one of the best hotel showers ever! Lovely staff as well.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Camino Real Monterrey

Address: Avenida Diego Rivera 2492, Col. Valle Oriente, San Pedro Garza Garcia, Monterrey 66200, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in San Pedro Garza Garcia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Camino Real Monterrey 3.5*
Number of rooms: 254
Official Description (provided by the hotel):
Hotel Camino Real account with Business Center, Droug Store, Pool, Gym , Spa , Bar , Meeting Rooms, Helipad, access Camino Real Club and Restaurants Bice Bistro and Kyo Grill. Our Schedule: Business Center and Droug Store Monday to Friday7:00 am - 10: 00 pm, Saturday and Sunday 09:00am to 17:00pm Bice Bisto Monday to Sunday 06:00 am - 1:00 am Kyo Grill Monday to Saturday 7:00 pm - 2:00 am Spa 8:30 am to 8:00 pm Pool 8:00 am to 8:00 pm Gym 6:00 am -11:00 pm The Hotel Camino Real is located in Valle Oriente , the most exclusive area of Monterrey where can perform tourist activities or business close to major attractions , for example by located steps from the Mall Plaza Fiesta San Agustin and Main Entrance a spacious outdoor area and terraces of restaurants Premium and Gourmet. Located just 20 minutes from Paseo Santa Lucia, 2.5 Km artificial lake . Also 12km south of Monterrey, is Chipinque , nature reserve, for walking , cycling practice , climbing, Free Flight , with a spectacular view. ... more   less 
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Also Known As:
Camino Real Monterrey Hotel San Pedro Garza Garcia
Camino Real Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon

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