We had to attend a marriage in Vellore on 21st and 22nd May and booked a room in GRT Sameera for one night. We had booked a superior room for four of us (two adults with two kids).
The hotel is right on the Bangalore - Chennai highway and cannot be missed. The check in was smooth and the request for additional bedding for the kids was propmptly attended to. The room was a bit small for a hotel in a 2 / 3rd tier town where such hotels usually have larger rooms. But is was clean, bath room was good and all ameneties in the room were standard.
The stand out or the hotel was the service. Every employee was eager to attend to the requests and be it room service, valent service, concierge, coffee shop, house keeping or front desk there was a feel good factor.
Special call out for Kavitha from house keeping who helped out my wife when she needed a help.
We did not have breakfast or meals in the hotel but the coffee they served and the mango mousse cake we had were excellent. The coffee shop also serves some pizzas and pasta for the highway stars!!
Overall a brief but good experience. Once again I find the small town hotels upping the ante on customer experience from which some of the five / seven stars in cities can take a leaf out of.
- Official Description (provided by the hotel):
- GRT Regency Sameera houses 50 rooms, combining superior and deluxe, banquet halls that cater to every need of multi faucet requirement, state of the art board room complimented with a fully functional business center which makes this hotel an ideal destination for the discerning business traveler. GRT Regency Sameera has modern, elegant and personalized non-smoking rooms for the health conscious. ... more less
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