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“V V Rude Staff at the reception. Rooms for Rs:1100 without TV” 1 of 5 stars
Review of Hotel R Maidens

Hotel R Maidens
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Hotel R Maidens
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The Lower Mall, Kasauli 173204, India   |  
Hotel amenities
Ranked #12 of 12 Hotels in Kasauli
Delhi
1 review
1 helpful vote 1 helpful vote
“V V Rude Staff at the reception. Rooms for Rs:1100 without TV”
1 of 5 stars Reviewed August 18, 2009

We stayed at the hotel for two nights. The staff at the reception especially the male was very very rude. He charged us Rs:1100 for a single room for one night and that too without a TV and not worth the value . We requested him to install a TV in the room and he bluntly said that if you want to stay you stay otherwise you can leave the hotel. Since we were not familiar with the area we had no option but to stay in the hotel with the rude staff. Request nobody shud stay in this hotel. Very bad experience.

  • Liked — Nothing
  • Disliked — Rude staff
  • Stayed August 2009, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasauli, Manager at Hotel R Maidens, responded to this review, August 22, 2011
The guest had such a bad experience that they eventually ended up staying for 2 days in the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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41 reviews from our community

Traveler rating
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    10
    16
See reviews for
14
11
4
Business
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
delhi
1 review
4 of 5 stars Reviewed August 11, 2009

I alongwithmy wife went to Kasauli from Chandigarh by road. The reception was very good at the hotel, as my booking was already there, we were shown few rooms, but I was given a very good located room. The staff was very courteous, initialli there was some problem relating to water, which was immediately solved by them. The food servd was excellent, through the service has taken some time. The staff and the officers of the hotel were very good.

I wish to go again to Kasauli and stay there only.

  • Liked — good location rooms
  • Disliked — nil
  • Stayed August 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 22, 2009

Poorly maintained hotel, although centrally located however, Food is Average, Staff Rude and disgusting Service Poor, (average waiting time for a lunch for two is 45 minutes & 1 hour) Please go there only if no other eatery/Dhaba/Momo shop is open,

  • Stayed June 2009, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
109 helpful votes 109 helpful votes
1 of 5 stars Reviewed January 25, 2006

We stayed here during the winter months and I must admit its a terrible hotel.Food is tasteless here and the rooms are horrible. Hotel Management turns the
hot water system off so one cant have a shower in the evening if they want to.It is turned on in the morning after a reminder call to them. The water was
lukewarm and the room was freezing. We were so tired and thought we will just doze off and not notice the cold but it was too cold to even sleep, we barely
managed to catch a few hours sleep only. The rooms arent heated so you have to request for them to provide a heater which doesnt do much to heat the room up properly. The beds are hard and uncomfortable and bedding is filthy. They have a doona which they provide in the rooms but it smelt horrible, we had no choice but to use it. A word of warning, when you leave the room you have to be extra careful not to leave the door or windows open even for one minute, the monkeys are a nuisance. I almost had one grab my handbag from my room. One tends to wonder if they are trained to do so :). If you have travelled around India you wouldve noticed the lack of toilet paper in some hotels, its best to carry your own:) You will only find toilet papers in 5 & 4 star hotels and if you are lucky then in the others. I would stock my bag up with it in advance. Usually you can buy them from the chemists and trust me it comes in handy at all times. Unfortunately, I didnt end up taking any snaps of this hotel so its obvious how much I disliked it. Due to lack of sleep I was very grumpy the next day after staying there and swore to pay a little extra and stay in nice, clean and warm
hotels.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel R Maidens

Address: The Lower Mall, Kasauli 173204, India
Location: India > Himachal Pradesh > Kasauli
Amenities:
Business Center with Internet Access Restaurant Room Service
Hotel Style:
Ranked #12 of 12 Hotels in Kasauli
Price Range (Based on Average Rates): $
Number of rooms: 33

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