Booked through Crystal and had a north facing room without a balcony for two people which was the smallest room we have ever seen. Luckily we managed to upgrade at a cost, to south facing with balcony on ground floor(no view), but this was much bigger. The food every night was great in choice and quality and the wine prices were reasonable. The staff were all very friendly and helpful including the owner, Lynne's son, Sebastian. Unfortunately I cannot say the same for Lynne, who not once said hello not looked at us any time we passed her. We were also pleased with the ski area which was big enough even though we are used to the big French areas such as the Three Valleys, Tignes. Hope to return even despite the lack of smiles and professionalism from the owner.