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“A beautiful place on a nice village up the hill” 5 of 5 stars
Review of Albergo Serena

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Albergo Serena
2.0 of 5 Hotel   |   Via della Liberta 22 | Cerri di Arcola, 19021 Arcola, Italy   |  
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Hotel amenities
Ranked #1 of 2 Hotels in Arcola
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“A beautiful place on a nice village up the hill”
5 of 5 stars Reviewed June 21, 2014 via mobile

I stayed there in July 2010, on my wy to Florence, chose it as a stop for one night, as it was near to the sea, in a beautiful place. This small hilltop village was really enchanting and the hotel was lovely, very nice, clean, tranquil. The sea was ca 2 km away, there was a bus going to the Cerri, from Lerici.

The hotel had very nice yard, my room had a door right to the garden. As it was very hot on the daytime, I really enjoyed the nice fresh air there at night, very different from the overheated atmosphere in the cities.

It is a lovely place, definitely suggest, specially when you have a car to drive nearby places - Cinque Terre etc.

Stayed July 2013
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149 reviews from our community

Traveler rating
    35
    78
    25
    8
    3
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25
77
5
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Barnsley, United Kingdom
Top Contributor
64 reviews 64 reviews
15 hotel reviews
Reviews in 39 cities Reviews in 39 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 1, 2014

Arrived after a long drive from Switzerland to be given a large room with balcony overlooking deep wooded valley and views of local village. Great start. Clean and tidy with decent ensuite and shower. Hotel is trying hard to be 'boutiqueish' with bright bold colours in profusion - yellows, reds, lime greens. It sort of works. Some parking and easy access to Lerici (less easy parking) and the rest of the beautiful coast. Reasonable serve yourself breakfasts but I still have no idea how to use a waffle machine! Cost in May 2014 was £43 for B&B for two.Can't go wrong!

Stayed May 2014, traveled as a couple
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Philadelphia, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 18, 2014

Experience beautiful. The receptionist was very polite and friendly with us. The hotel is colorful, clean and cheap. The Italian breakfast was varied: bread, pastries, cakes, creakers, cookies, biscuits, fruit, many kinds of tea, coffee, cappuccino, yogurt, butter, cheese etc. The young and friendly staff informed us about all the cities to visit in the area.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 2, 2013

Well, the facilities are in an awful state...the owners sould renew them. Our room was dirty, and we had to call the staff to clean it. The cleanliness of a hotel is its biggest assest, in my opinion... The breakfeast was very limited and the quality and freshness of the pastry was bellow average. I wouldn't recommend anyone to book Albergo Serena...it takes advantage of being located in the Italian Riviera, near Lerici...but that is its only positive point. For the charged price the facilities should be better.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 5, 2013 via mobile

Spacious. Great bathroom. Good breakfast with good variety. Ample parking if you're driving (use Waze iPad app to navigate). Try to get a room with a balcony. The hotel is close to the beach by car. Stay here for a vist to the Cinque Terre; take the ferry from Lerici.

Stayed July 2013, traveled as a couple
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Berlin, Germany
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 21, 2012

For us location is everything. We were only five minutes from the big parking space between Lerici and San Terenzo, and after a long day at the market and the lively beach, we enjoyed the calm and serenity of this small hill town called Cerri. Ten minutes away we found great shopping and delicious restaurants in the beautiful ancient city of Sarzana. From Lerici we took the wonderful boat trip to Portovenere and the Cinque Terre. Simply breathtaking!
The new decor of the Albergo Serena wasn't really to our liking, but the view was great, and it really was the perfect base for exploring the most amazing part of the riviera.

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  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Top Contributor
152 reviews 152 reviews
38 hotel reviews
Reviews in 66 cities Reviews in 66 cities
73 helpful votes 73 helpful votes
1 of 5 stars Reviewed January 3, 2012

Wanted to use this hotel as a base to explore the region. The hotel is very basic and location is not the best, compared with other hotels and B&B in the near by villages.
Breakfast was terrible, with all processed food and nothing fresh, not fruit or bread.
The humidity was very high and there was mold everywhere.
Could hear the guests on other rooms snoring and talking, not much insulation.
Luckily I had a navigator otherwise I could never find the hotel, which is located on the top of a hill (but with no view). The road to it was very narrow and dark. The mountain had several signs of caution, because of recent heavy rain.
In summary, it is not worth the average 75 euros charged per night. There are lots of lovely B&B around Sarzana which are much nicer.

  • Stayed January 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
albergoserena, Manager at Albergo Serena, responded to this review, July 28, 2012
Dear customer,
we are very surprised that you have paid more than € 75,00 per night to stay at our hotel.
The low-season tariff of the hotel is € 55,00 to have a double room.
You might have reserved the hotel by an agency, which have earned more than necessary on your reservation.
We have checked all the reservation from the month of november to the month of january, and the highest price we have found for a double room is € 55,00!

So, the price is ok for the services that the hotel offers.
Obviously, it is not a guilt of the hotel if the agency you have used to reserve the hotel has beguild you describing an hotel, location and service different from the ones you will find on the official website of the hotel.

About the location: looking on the official internet website, it is clearly indicated that the hotel is set on an hill, not far from the see, but anyway an hill. There is even a google map's indication from which you can find the information to reach the hotel (for every gps, not only for the best).
It is even indicated that the hotel is set in a rural contest, not far from the see - it is true - but anyway a rural contest. At the moment of the reservation customers have to choose if they desire to stay in the middle of the city (La Spezia is very rich of hotels) or far from the city.

We are sure that the information written on the hotel's website really informate customers about the real being of the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Albergo Serena

Address: Via della Liberta 22 | Cerri di Arcola, 19021 Arcola, Italy
Phone Number:
Location: Italy > Liguria > Province of La Spezia > Arcola
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Arcola
Price Range (Based on Average Rates): $
Hotel Class:2 star — Albergo Serena 2*
Official Description (provided by the hotel):
The hotel, situated on a hill in the secluded, ancient village of Cerri, overlooks the Mediterranean Sea and is ideal for those who long to immerse themselves in nature. Guests can benefit from the fresh and mild climate whilst making the most of the easy access to a variety of local attractions, including the bathing structures in nearby Lerici, the sandy beaches of Marinella and the beautiful Palmaria Island, which can be reached by boat. ... more   less 
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Also Known As:
Albergo Serena Arcola, Italy
Albergo Serena Hotel Arcola

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