Our family have often had a meal here as a family celebration, birthdays etc. Usually the food and service have been consistently good. Today, I hope it was just an off day. The food was great on the whole, though some dishes differed from what was described on the menu, which annoyed one of our group. But the service was attrocious. We were not welcomed to our table, had to get our own menus and then had to prompt for someone to even come over and take our order. Wouldnt mind but the place was not busy. I assume they were just understaffed. But the people that did attend to us were far below normal standard. 3 people dealt with us and had to be the most unwelcoming and dim witted people in Parkgate. I am afraid we will be reverting back to The Boathouse down the road - albeit a bit more pricey, the service is always exceptional. So disappointed !
- Also Known As:
- Ship Hotel Parkgate
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