Two months before arrival date, sent email through the hotel website, no response.
Then, I made several phone calls with no answer, to the point where I assumed the wrong number was listed on the website. It isn't the wrong number, they just don't respond.
Finally found a time, early morning in Switzerland, to have my call answered. I was assured I had reservations for the two nights I was requesting in early October. I offered credit card number and check, but was told it wasn't needed. Confirmation would be sent by email.
Never got an email.
Cancelled my reservation--no response to that either.
October 14--On the train from Gruyere back to Geneva, stopped in Montbovon. Hotel was totally shut down and locked up. We were fortunate that we were returning to a very pleasant Geneva hotel for the night. It isn't closed permanently, but maybe for the winter??
Montbovon is interesting enough if you like the country and especially for hiking, bike riding, getting out in nature. I would highly recommend trying the B and B's that are located in Montbovon, to make sure that you have a place to stay when you arrive.