“Nearly 4 stars... but for the Service”
The food is excellent, seriously, I couldn't fault it. The crab sandwiches are lovely, lots of crab, the chips my parents ordered were gorgeous - tasted like they'd been fried in goose fat :)) The toasted cheese and ham sandwich also looked tantalising.
The views from the tables on the upper floor & out on the balcony are to die for. The toilets were very clean !
But the service.... it's the people you order from at the bar. They are miserable and moody. Is there something in the water in Craster...?! The staff delivering the food are different from the bar staff and they were very efficient and the young girl even asked us if everything was ok for us - that's my yard stick for service.
Improve your welcome, Jolly Fisherman, then you've nailed it.
p.s. to the reviewer who couldn't be served either (we had been in a few days ago...) we found a massive board saying part of the place had been reserved for a party, maybe that's why - I am not defending the terrible service but I think that's what was going on...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.