I could see lots of good reviews about this property in TA, and that's why i tried for it during my last visit to Guruvayoor. Things were not like i expected....though the cons were not that 'big' to pointed out, still i would like to express my impression about this resort in TA.
Booking and follow ups were really smooth. Actually ,I forced to change my booking date (from 17th april to 21st april ) once and they did it without any headaches. Appreciate that....
In actual, resort is bit away from the temple, to say 10 mts walk from the temple, which would probably create difficulty if you travel with aged people and kids. So i needed to take my car upto the parking yard near to east nada for my family. It was a good decision, because the condition of the road in between was pathetic.
Let me tell you certain things i like about this resort.
a> Very calm green and quite location for a nice spiritual stay
b> Nice staff, not the service
c> Overall, maintained well to create a nice experience.
Things i would like to pointed out as 'CONS' for their correction or improvement...
a> Bathrooms are really smelly. Immediate action required, i think they might have put the exhaust fan in wrong way, no effect at all.
b> We were in the first floor and roof were really high and that might be the reason why room a/c were working in vein to cool up the rooms.
c> 10 mts walk to the temple, sometimes difficult with aged people.
d> Room service was really pathetic. When i talked to them during check in, they requested us to book 1 hour in advance to avoid the delay in serving and also mention to come to their dining hall for their convenice in getting things i think.
So, we gave our menu at 7.30 before we leave to the temple and we came back at 9.15 and thought of having dinner at that time. But one big group was having dinner at that time and there were no more space to accomadate 6 of us. So we waited there, but what to say after 1hour we were forced to order our food at room, because that group was enjoying their meal in such a disgusting way.
In my group kids were there. my mother was there, so i requested to the responsible person to check for any possibility to dine us too. After 3-4 reminders ,he arranged our food in our room. Actually i was requested to serve it in our room much before. By that time everybody were tired and exhausted.
It was totally a failure in maintaing the guest properly, though it was not a busy evening. I am not blaming that person anyway, but please try to understand the condition of the guest coming in.
Any way best wishes for bright future !!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.