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“Cant be bothered attitude” 1 of 5 stars
Review of Lilleshall National Sports Centre

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Lilleshall National Sports Centre
4.0 of 5 Hotel   |   Pave Lane, Lilleshall TF10 9AT, England   |  
Hotel amenities
Ranked #1 of 1 hotels in Lilleshall
Shropshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Cant be bothered attitude”
1 of 5 stars Reviewed March 13, 2012

I contacted Lilleshall because me and my partner were interested in holding our Wedding reception there.
After looking through the brochure i realised there wasn't any prices for the childrens menu so i contacted them to ask about these but they couldn't tell me over the phone so i had to wait a week for them to come back to me with the prices.
I then tried to make an appointment to arrange to go and have a look around Anne emailed me back a couple of days later to say they could do Friday 17th February 2012 i emailed straight back to say we had another appointment that day so couldn't make that one but we were free any other day. Anne didnt email back so i emailed her again and again and i am still to this day waiting for someone to come back to me.
I feel their customer service skills are poor and they have a can't be bothered attitude.
This venue is no longer an option for us to consider for our Wedding.

  • Stayed February 2012, traveled as a couple
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 11, 2011

I was told i'd be working here for a few weeks and it would make sense to stay on site. Never again. I stayed in 6 different rooms over 6 weeks. Receptionists were upperty and rude and seemed to only have time for other staff. General maintenance was non existent, carpets threadbare, wardrobe doors hanging off, laughable excuse for wireless internet, showers that are impossible to get to a bearable temperature, clanking pipes at all hours of the day, i could go on. The cleaners do their best, but it must be difficult for them in such a horrible place.

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lilleshall hotels

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 24, 2011

I've stayed in Lilleshall several times a year for the last few years as I had no choice (part of a sporting organisation)

Lets start with the rooms - most of the beds are like ploughed fields, or boxes with covers on... EXTREMELY uncomfortable.
If you get a TV that works, you'll be very very lucky.
Many of the rooms have cupboards with the doors falling off.
The tiles in the bathrooms are cracked, and the general maintenance is very very poor.

In terms of heating, it's usually either too hot or too cold. Don't go at the start or end of the winter as they use that as an excuse to minimise the availability of heating.

Foot in the canteen is OK, as long as you don't get stuck with the leftovers or take anything called 'steak' best to stick with the Salad or baked potato usually.

Don't bother trying to book directly. The girls in the booking office usually just let the answerphone take the call and rarely call back.

Wouldn't even give this place 2 stars...

  • Stayed February 2011, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Lilleshall National Sports Centre

Address: Pave Lane, Lilleshall TF10 9AT, England
Location: United Kingdom > England > Shropshire > Lilleshall
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Lilleshall
Hotel Class:4 star — Lilleshall National Sports Centre 4*

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