We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“What's the difference between retro and old-fashioned?” 3 of 5 stars
Review of Hotel Manos Stephanie

Save Saved
You added Hotel Manos Stephanie to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Manos Stephanie
4.0 of 5 Hotel   |   28 Chaussee de Charleroi | Sint-Gillis, Saint-Gilles, Brussels 1060, Belgium   |  
Hotel amenities
Ranked #8 of 21 hotels in Saint-Gilles
Madrid, Madrid, Spain
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“What's the difference between retro and old-fashioned?”
3 of 5 stars Reviewed November 23, 2012

When you enter the hotel, you feel like having gone back in time 200 years. Definitely, it is not your hotel if prefer a more practical and modern style. Most of it needs a refurbishment, specially the elevators.
Breakfast is pretty good though. It is served in a closed terrace in a very relaxed environment.
Conclusion: I wouldn't repeat anyway, it's too much for me.
Finally, if you don't smoke, make sure you ask for a non-smoker room (if there's any). I forgot to say and the smell in the room was terrible. However, I was too tired to go down and ask for a a new room.

Room Tip: Ask for non-smoker if you don't like the smell of cigarrettes.
See more room tips
  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merav A, Manager at Hotel Manos Stephanie, responded to this review, December 4, 2012
Dear guest,

Thank you for your comment on Tripadvisor.
Manos Stephanie Hotel is a really smart choice for business, holidays or cultural trips and guests with an exquisite taste. Ideally located in the heart of Brussels, just yards away from the most fashionable shopping and business district (the prestigious "Place Stephanie" and "Avenue Louise"), the Hotel Manos Stephanie is a reflection of Brussels genuine hospitality.

Opened in 1992, this hotel occupies a converted townhouse, and most rooms have good sized sitting areas.


Best regards,

Merav Abergel
Assistant general Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

121 people have reviewed this hotel

Traveler rating
    53
    48
    13
    4
    3
See reviews for
10
52
10
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Israel
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 19, 2012

I was due on a business trip in Brussels and based on the reviews on TripAdvisor I had decided to stay the Manos Stephanie hotel.

My room at the seventh floor facing the rear of the building was very quiet and I could sleep well. The room itself is spacious and clean, the bathtub/shower is big and with flowing hot water. The bed is quite comfortable and there is good radiator heating and a large TV screen in the room. The hotel and the room are very fine, yet somewhat outdated and require slight maintenance and refurbishing.

The daily breakfast is great and served on the ground floor in a large dining room. A waiter will take your room number and bring Coffee/Tea to your table. There is a large selection of meat cold cuts, cheeses, breads, eggs, fruit salad, yogurts and more.

I was unluckily with the restaurants in Brussels having three successive dinners that were below mediocre. I opted for the hotel's room service and surprisingly (and most uncommonly) the dinners from the hotel's kitchen were really very good.

The hotel is situated well close to the tram, metro and plenty of taxis. Opposite the hotel are several small restaurants, pharmacy, small supermarket and the obligatory Godiva chocolate shop.

The staff at the hotel is most courteous and helpful, speaking very good English. My thanks to David, Majid, Alexander and the others who made my stay comfortable and pleasant.

Room Tip: Take a room at a high-floor, away from the elevator and facing the rear of the building. It will be...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merav A, Manager at Hotel Manos Stephanie, responded to this review, November 21, 2012
Dear guests,

We really appreciate your nice comment , we will transmitted them to the concerned service and person.

We are really glad you enjoyed your stay in the Manos Stephanie, looking forward welcoming you for your next stay!!!

Best regards,

Merav Abergel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
Top Contributor
62 reviews 62 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 20, 2012

This was our second stay at the Manos Stephanie, we had been here 15 years ago, and absolutely loved it. So when we planned a second trip to Brussels, we knew where we wanted to stay. The Manos Stephanie is primarily a business hotel, so our room was 180€ on Monday, Tuesday, and Wednesday night, but only 110€ on Friday, Saturday, and Sunday. That includes an amazing buffet breakfast - more on that later. That meant even with the current exchange rate, we were paying about $200 a night- an amazing value for a hotel in a lovely section of the city, walking distance to many attractions, 2 blocks to the Metro stop, and 1 block from the tram.
Our arrival was in the morning, after an overnight flight, way before check-in time. The gentleman at the desk quickly took our suitcases, welcomed us warmly, and apologized for not having a room right away. He said it would be just a half hour before he could have our room, and suggested either going for coffee, or having breakfast at the hotel. We went for a walk, and when we returned, our room was ready.
Our room was delightful, almost exactly, as it had been 15 years before. It was large with a queen size bed, desk and chair, 2 chairs and a table as well as a minibar that actually had a little extra room for our own purchases. The available items were good, and reasonably priced for a hotel minibar. The carpeting and upholstery was fresh and very attractive. The room was well lit and had 2 sinks outside of the bath with lots of shelves and closet space. It was easy to store our luggage. The bath was marble with a tub, but needed a little refurbishing. The marble was beautiful, but the grout and caulking was very tired looking, and the lever that directed the water to the shower head was quirky- would not always work well. The towels were excellent. The heating/ air-conditioning system worked well, and we had a lovely view out our window at the back of the hotel.
The buffet breakfast (which we remembered fondly from our previous stay) was served from 7am to 10am on weekdays, and until 10:30 on weekends. It includes an amazing amount of items - eggs (scrambled or soft/hard boiled), sausage, bacon, cold cuts, cheeses, yogurt , rolls, croissants, sweet rolls, fresh fruit, bottled water, fresh fruit juice, cereal, doughnuts, waffles... And I probably missed a few. The server asks for your room number, and what kind of hot beverage you would like. Then he brings your little pot of coffee, tea... and warm milk to your table. The room is at the back of the lobby, with a very large skylight, very ample sitting, and is beautifully set with quality china and linen. The only problem is if you breakfast after 9, there might be no fresh fruit left, just the peels of melon, and pineapple to taunt you, and the bacon will be quite well- done. There might not be a choice of juice left. Even though the coffee was freshly made, it was not to our liking- but that could be personal taste.
We cannot say enough good things about the staff. They were all so helpful, spoke perfect English, and just could not have been any nicer. That was true of everyone we met during our 6 night stay. The free wifi worked perfectly, and was so nice to have. Unfortunately the computer downstairs is not hooked up to a printer, and we were not able to get our boarding passes printed despite the best effects of the staff.
As a side note, the 97 tram which is right outside your door, will drop you two blocks from Moder Lambic, (otherwise a 15 minute walk) which is a delightful Belgian beer bar - very well-rated. There are many good restaurants just a few steps away from the hotel, and lots, and lots, of wonderful shopping just down the street. Also down the block is a small supermarket, a bank, and a wonderful pastry shop.
As you can tell, we really enjoyed our stay!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merav A, Manager at Hotel Manos Stephanie, responded to this review, November 7, 2012
Dear Guest,

We are very thankful for receiving such a nice comment about our hotel.

We hope that you were happily satisfied with your stay, our staff strives to provide the best service and we promise to maintain and continuously improve our standards of the hotel.
Your positive comment will be transmitted to the team.

Kind regards,

Merav Abergel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 17, 2012

very surprised with hotel as does not get many really good reviews. we stayed in sept for weekend and thought it really good but we did get excellent price of Euro 100 including breakfast - buffet. Not too far from old town, 15 minutes walk but there is a lift so makes it quite fast. Also restaurants within 10 minutes. Good value, worth considering. We has a large room with some views.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merav A, Manager at Hotel Manos Stephanie, responded to this review, November 5, 2012
The whole team thanks you for such a nice comment.
Looking forward welcoming you in a near future.

Merav Abergel
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 21, 2012

We received a really spacious room for 95 Euros per night, well maintained and clean. Its a 5 minute walk to the centre of the tourist must do's. Nice buffet breakfast included. It has a lovely little bar although its a bit more expensive than normal. Lovely dining area with a lovely hallway. I would stay here again...

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merav A, Manager at Hotel Manos Stephanie, responded to this review, August 31, 2012
Dear Guest,

The Manos Stephanie team thank you very much for writing such a nice comment about our hotel.

We are delighted to hear that you were happily satisfied with your stay, our staff strives to provide the best service and we promise to maintain and continuously improve our standards of the hotel.

We truly hope to have the pleasure of welcoming you back for your next visit in Brussels.

Warmest Regards.

Merav Abergel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
260 reviews 260 reviews
44 hotel reviews
Reviews in 75 cities Reviews in 75 cities
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed August 12, 2012

This hotel has seen better days but offers very good value
Parking on premises,good wifi,spacious room ,free breakfast.
Location is conveniently close to the museums.Not that close to the Grand place however.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merav A, Assistant General Manager at Hotel Manos Stephanie, responded to this review, August 14, 2012
Dear guest,

The Manos Stephanie team thank you very much for writing such a nice comment about our hotel.

We are delighted to hear that you were happily satisfied with your stay, our staff strives to provide the best service and we promise to maintain and continuously improve our standards of the hotel.

We truly hope to have the pleasure of welcoming you back for your next visit in Brussels.

Warmest Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wroclaw
Top Contributor
280 reviews 280 reviews
280 hotel reviews
Reviews in 55 cities Reviews in 55 cities
203 helpful votes 203 helpful votes
5 of 5 stars Reviewed August 5, 2012

Reasonable location close to shopping streets and historical center. The room was good sized, clean and friendly. Comfortable bed, bath and shower room. Large screen TV. In-room cold drinks, toiletries and a hairdrier. All of the staff were really helpful and serviceminded. Breakfast is very good with lots of choice. Traffic noise intrusive on street facing rooms if window slightly open. No tea and coffee making facilities provided.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merav A, Assistant General Manager at Hotel Manos Stephanie, responded to this review, August 6, 2012
Dear guest,

The Manos Stephanie team thank you very much for writing such a nice comment about our hotel.

We are delighted to hear that you were happily satisfied with your stay, our staff strives to provide the best service and we promise to maintain and continuously improve our standards of the hotel.

We truly hope to have the pleasure of welcoming you back for your next visit in Brussels.

Warmest Regards.
Merav Abergel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Manos Stephanie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Manos Stephanie

Address: 28 Chaussee de Charleroi | Sint-Gillis, Saint-Gilles, Brussels 1060, Belgium
Location: Belgium > Brussels > Saint-Gilles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Luxury Hotel in Saint-Gilles
#3 Business Hotel in Saint-Gilles
#7 Romantic Hotel in Saint-Gilles
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Manos Stephanie 4*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Agoda, Orbitz, Priceline, Hotels.com, Tingo, TripOnline SA, Hotel.de, BookingOdigeoWL, Venere and Otel so you can book your Hotel Manos Stephanie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Manos Stephanie Hotel
Hotel Manos Stephanie Brussels, Belgium

Owners: What's your side of the story?

If you own or manage Hotel Manos Stephanie, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.