Keep forgetting to add reviews for the hotel that I now consider my "local" when in Belgium so have missed some.
Most recent stay was in January, this time on a weekend rate, and found that the standards remain high. The rooms etc. remain the same (no surprise there!) but the staff seem to get better each time I visit.
Of particular note, I was having breakfast one morning when guests on another table (who were talking German to each other) had some questions on the local markets which they asked in (good) English of the waitress. She replied quite comprehensively (also in good English) but then said “one moment” and re-appeared a minute or two later with the gentleman from the Reception desk. The guests and the receptionist then had a very animated conversation in German which, judging by the smiles on the guests’ faces, clearly added value to the answer to their original query (I don’t speak any German). The waitress had already answered the guest question but she still went out of her way to ensure that they had a better experience.
Another (female) receptionist was able to give me some specific pointers on finding an excellent shoe shop and, on my return, even bothered to enquire as to what I had managed to purchase – as I was on my own (women will understand this!), I was very happy to do a “show and tell” with my purchases. I was most impressed with her (apparently genuine) interest.
Will be back again soon!
- Official Description (provided by the hotel):
- NH Brussels Stephanie is located in the center of Brussels, just around the corner from the internationally renowned shops on Avenue Louise. ... more less
- Reservation Options:
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- Also Known As:
- Nh Stephanie Hotel Saint-Gilles
- Nh Stephanie Hotel Brussels
- NH Brussels Stephanie Belgium