I went to the blue Elephant for a Sunday brunch. The food was tasty, fresh and abundant. Everything else was quite horrible. You might think "what do I care about the rest if the food is good". Normally I would agree, unless "the rest" gets in the way of letting you enjoy the food. The main problem here is that the venue is small, crowded and very badly designed. The outcome is that the whole place turns into one crowded conga line. Everybody bumping into everybody else - those waiting to be seated with those cuing for food with kitchen stuff with waiters. I had to queue four times for my food, each time for fifteen minutes and more. The seating was so cramped that you had to balance your plate precariously and that after three sets of stairs. Some of the food is clearly intended to be hand held but there were no paper napkins, nor finger bowls or wet wipes to be had. Being an Israeli I had fought in four wars in my life. The battle for food at the Blue Elephant was the hardest of them all. When I returned to my car I had to change my shirt - it was all messy with sweat and food stains. Mind you, this not a cheap place, but nobody, absolutely nobody should manage a restaurant in such a shameful manner. I had the impressions that the clientele contained quite a few returning costumers. They come for the food, but they shouldn't. Only if the clients vote with their feet will they force the management to find a more suitable venue and offer better service together with their fine food.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.