I've stayed in multiple rooms for a total of 8 nights so far. Only on 1 night did I actually have usable internet. That was worse than dial-up speed. I complained to the front desk no less than 3 times and called (or was transferred to) their help desk. The answer I got more than once was that slowness would be due to too many people being on all at once. But for most nights, slowness doesn't apply since it was totally stopped.
This might pass as normal for folks down here, but it is a show stopper for me. This made my whole experience awful. Cleanliness was below average, but not terrible. The front desk is understaffed because more than once I put off complaining due to the severe wait time of even getting to a desk agent.
If you have to stay at this hotel as I did (corporate influence), you can get tolerable internet by going down to the lobby/food area.
- Official Description (provided by the hotel):
- Welcome to the New Holiday Inn Express & Suites Monterrey Aeropuerto, your best stay ... for a day, a week, a month or even a year! Designed with the renovated Holiday Inn Express Brand Identity located only one minute away from the Monterrey International Airport you will spend less time in traffic and more time doing what you came to do. You are at the heart of the main Industrial Parks and only 25 minutes away from downtown and the most important Convention Centers of Monterrey. Take advantage of our complimentary transportation service 6 miles around the area including shuttle to and from the airport. When it is time to get connected we are the only hotel in the city that has what you need, the fastest and free High Speed Internet Access through wireless and LAN Connection in your room and all the public areas.Every night is a great night resting in our spacious rooms and our comfortable beds will make you want to stay put, also every day starts right with our healthy and hot breakfast. Just a few minutes from Motorola, Smith Medical, Carplastic, Halliburton, Alcoa, Chrysler, Schneider Electric Square D, GE Manufacturing, Visteon, Trane American Standard, Denso, Parker, Elcoteq, Takata, Whirpool, Doncasters, Lear Corporation, York, Marathon Electric, Toyota, Emerson, Celestica, Uniform Color, Johnson Controls, etc. Come and discover a Unique Experience feeling a Genuine Service! ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Monterrey Aeropuerto
- Holiday Inn Express Hotel & Suites Monterrey Aeropuerto Mexico/Apodaca