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“Excellent customer service, a real gem” 4 of 5 stars
Review of Basils Restaurant and Bistro

Basils Restaurant and Bistro
116 High Street, Kinver DY7 6HL , England
+44 1384 878888
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Ranked #4 of 12 Restaurants in Kinver
Cuisines: Contemporary
More restaurant details
Restaurant details
Good for: Doing business
Dining options: Breakfast/Brunch, Reservations, Late Night
Senior Contributor
44 reviews 44 reviews
16 restaurant reviews
Reviews in 32 cities Reviews in 32 cities
24 helpful votes 24 helpful votes
“Excellent customer service, a real gem”
4 of 5 stars Reviewed August 3, 2014

We had Sunday lunch at Basil's on recommendation from a work colleague, we weren't disappointed. The staff we're excellent, really full of personality and interested in their customers. The way it should be. The food was excellent, the vegetables were cooked to perfection and very tasty. The portion sizes were perfect too. The only criticism I have is slight, there could be more choice for vegetarians.

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85 reviews from our community

Visitor rating
    39
    26
    7
    6
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Stourbridge, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Excellent”
5 of 5 stars Reviewed July 29, 2014

I have visited this restaurant many times and it's great. Superb atmosphere, great wholesome food at a reasonably price in a lovely location. The owners who are the chef and Mario who is front of house are very welcoming and Mario's Italian persona remind me of Italian people I met in Rome. Just fantastic, love it!!!

  • Visited July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stourbridge, United Kingdom
Contributor
13 reviews 13 reviews
8 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Lovely food”
4 of 5 stars Reviewed July 28, 2014 via mobile

Been many times, always had a good meal only thing I think that let's Basil's down in the dated flat decor -

Visited March 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“60th birthday ”
5 of 5 stars Reviewed July 5, 2014

Visited on Friday for birthday celebration the staff were friendly and helpful good sized portions and food was of high quality

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stourbridge, United Kingdom
Top Contributor
58 reviews 58 reviews
38 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
“Looked after a group of 40+ diners really well.”
4 of 5 stars Reviewed July 3, 2014 via mobile

Had a smashing evening to celebrate a 70th birthday. Staff attentive, food good... amazing value - as someone else was paying! Only blot on landscape was a couple of mains came out early on our table of ten and were lukewarm at best when the remaining eight and veg appeared. Superb (huge portion) B&B pudding being the highlight of the evening. Going back with colleagues next week so hoping for a five star experience then.

Visited July 2014
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