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“A haven of tranquility” 5 of 5 stars
Review of Kurhaus Cademario Hotel & Spa

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Kurhaus Cademario Hotel & Spa
4.5 of 5 Hotel   |   Via Kurhaus 12, Cademario 6936, Switzerland   |  
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Ranked #2 of 2 Hotels in Cademario
Certificate of Excellence
Monza, Italy
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“A haven of tranquility”
5 of 5 stars Reviewed July 27, 2014

Took a quick weekend break here from Milan. Arriving at Lugano railway station , it is about a half hour transfer by taxi, about 70 CHF, although coming back we used a transfer arranged by the hotel which was a flat rate 60CHF. On arrival first impressions were very good, the hotel as a lovely modern reception area and lounge, all very modern with stripped wood and minimalist furnishing. We were treated to a glass of prosecco while they took the bags upstairs and the very helpful receptionist explained everything. We had a garden view room, but it was on the corner of the hotel, so it effectively had a lake view as well, which was a bonus. The room itself was very clean and modern and very light, with stripped wood floors and a very comfortable bathroom. We had gone specifically for the Spa and so headed straight down there after checking in. The indoor pool area is fantastic, I became particularly attached to the warm saline pool, with its grotto effect and changing coloured lights, where I ended up floating around for some length of time . The main indoor pool was also excellent, every hour or so they change the water effects so there are whirpoools, a waterfall and various other effects, you can also swim out to an outdoor section of the pool. The heat area with the saunas and the Turkish baths was also very pleasant, when i was not in the saline pool , I was in the Turkish bath. It was all blissfully tranquil down there, having left a particularly stressful morning at work, after a couple of hours in the Spa, i was so totally relaxed that I gave up checking the blackberry messages ( sorry boss!) Due to its location the hotel is totally quiet and tranquil, the only drawback was that we were not blessed with the weather, so there was no sunbathing around the outside pool. We ate in the hotel, due to the inclement weather the terrace was not available, but the charming maitre d managed to get us a window view both times, despite the restaurant being very busy on Saturday night. The service was very good, my only slight niggle was with the menu choice, I thought it was fine and the food very good, my friend thought some simpler and lighter additions to the menu might have been in order, especially pasta without cream or cheese. We did have a slight complication when we tried to go off menu. The breakfast buffet was very good. Anyway it was a very pleasant stay and extremely relaxing, the hotel is of a very high standard and the spa facilities were excellent, after two days I had entered a very relaxed place, unfortunately have to go back to work tomorrow.

Room Tip: Room 129 is technically a garedn room, but due to the balcony being on a corner actually has a good...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup M, Manager at Kurhaus Cademario Hotel & Spa, responded to this review, August 6, 2014
Dear Guest,

We thank you for taking the time of posting your impressions regarding your stay at Kurhaus Cademario Hotel & Spa.

It’s a pleasure to know that you felt comfortable during your holiday. It is a great satisfaction for us to hear your compliments as our main goal is to let the client feel like at home. All our staff try to establish a direct contact with our guests by maintaining at the same time our competence.

We appreciated very much your comments regarding the room style, the Restaurant and the DOT.Spa.

We took note as well of the lowlights you mentioned. It’s a pleasure to receive positive comments, but we are at your disposal for any feedback you might want to share with us. It is thank to your help that we learn and discover how to improve and provide a better service.

We are looking forward to welcoming you soon again at the Kurhaus Cademario Hotel & Spa.

Best regards from Cademario.

KURHAUS CADEMARIO HOTEL & SPA
Member of Private Selection Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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377 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
1 review
5 of 5 stars Reviewed July 24, 2014

We were greeted very warmly. Due to an error that was completely our own fault, some adjustments were required to our reservation but these were made with a minimum amount of fuss and very quickly. My husband and I were travelling with our ten year old son and wanted a two bedroom suite so we reserved the Zermatt suite. It was perfect. The view was beyond breathtaking. The room was pristine and had lovely contemporary decor. It was on the top floor of the main building and was very quiet with two private balconies. We had dinner two nights in the restaurant and the food was exceptional. The breakfasts are also wonderful. The spa facilities looked very nice but we only had time to enjoy the indoor pool. The drive to the hotel was a small challenge but manageable with a GPS and someone who is used to European roads behind the wheel. I would highly recommend this gem for someone wanting a location out of the town centre.

Room Tip: We loved the main building
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup M, Manager at Kurhaus Cademario Hotel & Spa, responded to this review, August 6, 2014
Dear Guest,

Thank you very much for your nice comment.
We are very glad that you enjoyed your stay at the Kurhaus Cademario Hotel & Spa and appreciated our newly renovated style as well as our DOT.Spa and that you were captured by the our lake view.

We look forward to welcome you soon again at the Kurhaus Cademario Hotel & Spa.

Best regards from Cademario

KURHAUS CADEMARIO HOTEL & SPA
Member of Private Selection Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

Stayed one night on our 40th anniversary European trip and I can't speak highly enough of the staff and the hotel.We had a junior suite so not cheap but well worth it, the staff made a special effort in the room rose petals ,champagne, chocolate cake, a wonderful view from our balcony .our only regret we could only stay one night on the trip and didn't have time to enjoy the Spa etc which also looked great. We will definitely go back and stay longer and I don't like heights so for me to to do the twisty drive to the hotel again it must be good!!

Room Tip: View of the Lake.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup M, Manager at Kurhaus Cademario Hotel & Spa, responded to this review, August 6, 2014
Dear Guest,

Thank you to have chosen the Kurhaus Cademario Hotel & Spa for your trip.

We are very happy that you spent a wonderful stay with us. It’s a pleasure to know that you felt comfortable during your holiday. It is a great satisfaction for us to hear your compliments as our main goal is to let the client feel like at home. All our staff try to establish a direct contact with our guests by maintaining at the same time our competence.

It’s a pleasure to know that we made your 40th Anniversary special.

We are looking forward to welcoming you back.

Best regards,

KURHAUS CADEMARIO HOTEL & SPA
Member of Private Selection Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 23, 2014

If you need some days to relax and to enjoy the countryside, this is your place.

The hotel is still close to Lugano so you can plan your day easily.

We got a very big room with great view to the valley and the lake. Everything was clean and perfect.
We used the service restaurant everyday for breakfast and dinner and although it was a little bit expensive the quality and the taste were really good.
Staff were really nice and supportive..

We also used the SPA: the swimming pools and the rest of amenities were really good. The down part was the massage I got. I thought it was going to be something special (because of the price and the place itself) but it was just a normal massage that you can get everywhere else.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup M, Manager at Kurhaus Cademario Hotel & Spa, responded to this review, August 6, 2014
Dear Guest,

We thank you for taking the time of posting your impressions regarding your stay at Kurhaus Cademario Hotel & Spa.

We are glad that you enjoyed your stay with us and that you appreciated the view, the hotel and our kitchen.

We took note as well of the lowlights you mentioned. It’s a pleasure to receive positive comments, but we are at your disposal for any feedback you might want to share with us. It is thank to your help that we learn and discover how to improve and provide a better service.

We are looking forward to welcoming you soon again at the Kurhaus Cademario Hotel & Spa.

Greetings from Cademario.

KURHAUS CADEMARIO HOTEL & SPA
Member of Private Selection Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 22, 2014

Beautiful modern hotel in older hotel shell. Stunning views of Lake Lugano from public areas and terrace of our room. Greeted with a glass of wine which was much appreciated after the treacherous drive up the hill to the hotel.
Excellent, if pricey restaurant. Wonderful pools (3).
Isolated location 25 minutes slow twisty drive from Lugano. Don't think of staying there without a car or if you feel uncomfortable driving along narrow twisty roads. Limited food alternatives in the vicinity of the hotel.
Airconditioning seemed to be adjusted by master switch in the middle of the night.

Room Tip: Chose room with terrace & lake view
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup M, Manager at Kurhaus Cademario Hotel & Spa, responded to this review, August 6, 2014
Dear Guest,

Thank you very much for your nice comment.

We are very glad that you enjoyed your stay at Kurhaus Cademario Hotel & Spa. In fact the way to the hotel is a little curvy but the stunning with and the location afterwards be worth is.
We look forward to welcome you soon again at the Kurhaus Cademario Hotel & Spa.

Best regards from Cademario.

KURHAUS CADEMARIO HOTEL & SPA
Member of Private Selection Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marina del Rey, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 18, 2014

It's hard to find a hotel in the Tessin area which is a true 5*. The Kurhaus blew me away. Honestly i didn't expect much, but the minute we checked my 3 day mini vacation started. Fast and friendly check in! We had a very nice room with a stunning view! Great breakfast, nice Spa area, nice inside and outside pool area! Don't you are high up in the mountains, so there are not a lot of restaurant choices and the once with are there close at 10 PM. Besides hiking, biking and relaxing there is not much to do up there! It's a quiet place and you will LOVE IT!!! I can't wait to return next time I am in Switzerland!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup M, Manager at Kurhaus Cademario Hotel & Spa, responded to this review, August 6, 2014
Dear Guest,

Thank you very much for your great comment.
It is a great pleasure for us that you enjoyed your stay at Kurhaus Cademario Hotel & Spa and that you appreciated our newly renovated style as well as our DOT.Spa.

It is a great satisfaction for us to hear your compliments as our main goal is to let the client feel like at home.

We look forward to welcome you soon again at the Kurhaus Cademario Hotel & Spa.

Best regards from Cademario.

KURHAUS CADEMARIO HOTEL & SPA
Member of Private Selection Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farum, Denmark
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 13, 2014

We spent 5 days at Kurhaus Cademario in the beginning of July 2014.

Booking a room with lake view is a must – the elevated location gives this hotel a magnificent view of Lake Lugano as the attached photos show.

We enjoyed 4 varied à la carte dinners at the hotel restaurant where a high quality breakfast buffet is also served. The restaurant staff was always very friendly and attentive. Do not miss the excellent cappuccino/latte.

A fitness room is available for those who want to exercise, and the large DOT.SPA area provides many different pools and saunas as well as a wide range of treatments. It is a good idea to book eg. massages in advance.

We would love to come back to Kurhaus Cademario for another memorable stay.

Room Tip: Choose a room with lake view
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup M, Manager at Kurhaus Cademario Hotel & Spa, responded to this review, July 17, 2014
Dear Guest,

Thank you very much for your nice post.
It is a pleasure for us to know that you appreciated our location and were captured by the our lake view.
We are happy that you chose our hotel at the end of your trip and that you will remember Switzerland foe ever.
With the hope of welcoming you back at Kurhaus Cademario Hotel & Spa, we thank you for your contribution.
Best regards,

KURHAUS CADEMARIO HOTEL & SPA
Member of Private Selection Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kurhaus Cademario Hotel & Spa

Address: Via Kurhaus 12, Cademario 6936, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Ticino > Cademario
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Cademario
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Kurhaus Cademario Hotel & Spa 4.5*
Number of rooms: 82
Official Description (provided by the hotel):
Located at an altitude of 850 m, the Kurhaus Cademario Hotel & Spa offers magnificent view of the Lake Lugano and the surrounding mountains. Cademario is one of the sunniest spots in Switzerland and is just 12 km from Lugano. Situated in an extensive 3 ha park grounds, the hotel includes 82 rooms and suites, two restaurants, a bar, conference and banqueting rooms, various terraces with panoramic view and the 2.200 M² DOT.Spa. Savour the Ticino way of life and "Italianita". The hospitality, charm and friendliness of the south and the northern sense of precision and quality. Kurhaus Cademario Hotel & Spa: experience the Dolce Vita, Ticino style. ... more   less 
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Also Known As:
Wellness Hotel Lugano

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