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“Nice and relaxing place” 3 of 5 stars
Review of Kurhaus Cademario Hotel & Spa

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Kurhaus Cademario Hotel & Spa
4.5 of 5 Hotel   |   Via Kurhaus, Cademario 6936, Switzerland   |  
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O Sole Mio
Ranked #2 of 2 hotels in Cademario
Zurich, Switzerland
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Nice and relaxing place”
3 of 5 stars Reviewed April 5, 2014

The hotel and SPA is actually nice. Rooms are up to expectations, view is amazing, personnel is very kind, all the time. So, why 3 stars (though I admit, as I write I am still undecided between 3 and 4)?
I think it felt short on a few things... Here is what I found great and not so great:
good:
- Competent and kind personnel
- Spacious room, with an amazing view if on the lake side
- SPA has all you need (great to go out and see the mountains while in the pool)

not so good:
- no food after 9.30! The alternative is going to town, quite a few km of curves and mountain roads, and restaurant should be booked well ahead of time (so haven't tried it)
- Brochures were mostly in German, sometimes in Italian and rarely in English
- Buttons to enable some features in the SPA area (i.e. small fountains or tub) were not working
- The steam room I found did not have enough steam - I was getting almost cold between one steam 'cycle' and another - same for the sauna, too dry (but I guess this is up to taste).

All in all, I think this is a nice place to stay, but could really benefit with some improvements

Room Tip: Chose the one with the lake view!
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  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Kurhaus Cademario Hotel & Spa, responded to this review, April 25, 2014
Dear Guest,

Thank you very much for your nice comment.

We are very glad that you enjoyed your stay at Kurhaus Cademario and appreciated our newly renovated style as well as our DOT.Spa. We would like to inform you that our hotel is classified as 4 stars Superior.

It’s a pleasure to know that you felt comfortable during your holiday. It is a great satisfaction for us to hear your compliments as our main goal is to let the client feel like at home. All our staff try to establish a direct contact with our guests by maintaining at the same time our competence.

We took note as well of the lowlights you mentioned. It’s a pleasure to receive positive comments, but we are at your disposal for any feedback you might want to share with us. It is thank to your help that we learn and discover how to improve and provide a better service.

We are looking forward to welcoming you soon again at the Kurhaus Cademario Hotel & Spa.

Sunny greetings from Cademario.

KURHAUS CADEMARIO HOTEL & SPA
Member of Private Selection Hotels
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121 people have reviewed this hotel

Traveler rating
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    6
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Troinex, Switzerland
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 11, 2014

My wife and I decided to spend the NY week in the Tessin and discovered the Kurhaus above Lugano. It was a great decision and we thoroughly enjoyed the rest and the tranquility that the hotel offered us. It has been entirely remodeled and I found the modern atmosphere most pleasing. Service was excellent, staff friendly and courteous. Rooms were good sized and it is well worth the difference in price to have a lake view. In addition to the restaurant there is a bar where one can snack or eat. The food was excellent. If you eat in the restaurant, it is necessary to book your desired time. The hotel has very nice spa facilities and an indoor/outdoor pool. In the a.m., there were introductory classes (albeit only 30 min) in either yoga, pilates. aquagym, the 5 Tibetians -- depending on the day. Teacher was excellent. Also enjoyed the massage we had. The directors were extremely open and available -- they even organized two hikes in the area which we thoroughly enjoyed. The small town of Cademario is an easy 20 minute walk and worth the trip. In short, a great place to go.

Room Tip: Splurge and get a lake view -- rooms have balconies.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Kurhaus Cademario Hotel & Spa, responded to this review, January 15, 2014
Dear Guest,

Thank you very much for your nice comment.
We are very glad that you enjoyed your stay at Kurhaus Cademario over New Year’s and appreciated our newly renovated style as well as our atmosphere. We appreciated very much your precious comments regarding the Restaurant and the DOT.Spa.
It’s a pleasure to know that you felt comfortable during your holiday. It is a great satisfaction for us to hear your compliments as our main goal is to let the client feel like at home. All our staff try to establish a direct contact with our guests by maintaining at the same time our competence.
We look forward to welcome you soon again at the Kurhaus Cademario Hotel & Spa.

Best regards from Cademario.

KURHAUS CADEMARIO HOTEL & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alkmaar, The Netherlands
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 31, 2013

The hotel has been tastefully renovated in 2013. The location is wonderful overlooking Lake Lugano and is ideal for hiking trips.
The rooms are very comfortable and well equipped. If you have the choice do not take room 129 on the 1st floor, which is located right above the kitchen. Food odors enter the room.
We had a light dinner in the bar, the food and wines were excellent.

Room Tip: Do not take a room on the 1st floor near the kitchen.
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  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Kurhaus Cademario Hotel & Spa, responded to this review, January 7, 2014
Dear Guest,

Thank you very much for your nice post.

It is a pleasure for us to know that you appreciated our newly renovated style and were captured by the our lake view.
We are sorry for the inconvenience regarding the room. During our closing – phase from 14th to 30th January 2014, we will try to improve our ventilation system to avoid food odors in the room.

With the hope of welcoming you back at Kurhaus Cademario Hotel & Spa, we thank you for your contribution to improve our service.

Sunny greetings from Cademario.

KURHAUS CADEMARIO HOTEL & SPA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Romanshorn, Switzerland
Top Contributor
106 reviews 106 reviews
20 hotel reviews
Reviews in 38 cities Reviews in 38 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 30, 2013

Located 3 hours away by Car from Zurich, at the hilly village of Cademario, the drive was quite challenging but the view was priceless. The Hotel's Highlights: Spacious room with the breathtaking view of Lake Lugano, large balcony, the lovely decoration and interiors, the relaxing DOT Spa with its huge an modern spa, outdoor pool overlooking the lake, the friendly and attentive service at the restaurant and at the bar (La Terazza & La Cucina), food and beverages are surprisingly reasonably priced (they were of very good quality and tasty) and the free non-alcoholic beverages at the mini bar. On the other hand, Kurhaus Cademario's Lowlights were the renovation at the garden (we weren't able to check it out to have a walk) plus the reception when we arrived could have been friendlier. We were fortunate enough to be the very first guests at the hotel right after the major renovation. The Infrastructure of the hotel was immaculate. It was not fully booked. Kurhaus Cademario Hotel & Spa is definitely one of favorite Hotels in Switzerland and we are coming back. Thank you for the wonderful time.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Kurhaus Cademario Hotel & Spa, responded to this review, January 7, 2014
Dear Guest,

We thank you for your visit and to have given us your precious impressions.
We are very happy to hear that our renovated Kurhaus Cademario is now one of your favorite Hotel in Switzerland. We appreciated very much your comments regarding the Restaurant and the DOT.Spa.
We took note as well of the lowlights you mentioned. It’s a pleasure to receive positive comments, but we are at your disposal for any feedback you might want to share with us. It is thank to your help that we learn and discover how to improve and provide a better service.
We are looking forward to welcoming you soon again at the Kurhaus Cademario Hotel & Spa.

Sunny greetings from Cademario.

KURHAUS CADEMARIO HOTEL & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 20, 2013

Kurhaus Cademario is a lovely gem hidden in Ticino's Lugano region. We went there on the weekend of 14-15th of December, and the weather was absolutely beautiful - the hotel is surrounded by great hiking paths, so we were able to see a lot of the amazing scenery. The hotel and SPA itself is stunning - the decor and style are absolutely up my alley, as I am somewhat of an architecture buff and Cademario took my breath away. The staff are lovely, speak English, French, Italian, German and I wouldn't be surprised if many more languages, they are very friendly and the atmosphere they create complements the style of the hotel very well. The SPA is almost luxurious, all facilities brand new and amazing. We haven't been able to try the cuisine, but the breakfast was fantastic. An absolute must when in Lugano area- the views from the restaurant terrace are to die for!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Kurhaus Cademario Hotel & Spa, responded to this review, January 2, 2014
Dear Guest,

Thank you very much for your nice comment.

We are very glad that you enjoyed your stay at Kurhaus Cademario and appreciated our newly renovated style as well as our DOT.Spa.
It’s a pleasure to know that you felt comfortable during your holiday. It is a great satisfaction for us to hear your compliments as our main goal is to let the client feel like at home. All our staff try to establish a direct contact with our guests by maintaining at the same time our competence.

We look forward to welcome you soon again at the Kurhaus Cademario Hotel & Spa.

Best regards from Cademario.

KURHAUS CADEMARIO HOTEL & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 24, 2013

Kurhaus Cademario was completely renovated and reopened in May 2013. Spa, rooms, pool, restaurants, everything is new! The style of the hotel is comfortable - you feel like at home. The breathtaking view is the most spectacular unique selling propostion of the hotel. From the hotel you have very nice opportunities for hiking trips.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessalgroup, Manager at Kurhaus Cademario Hotel & Spa, responded to this review, November 11, 2013
Dear Guest,

Thank you very much for your nice comment.

It is a pleasure for us to hear that you enjoyed your stay and appreciated our newly renovated style.
We are glad to know that you felt comfortable. It is a great satisfaction for us, as our main philosophy is to let the client feel like at home. We try to establish a direct contact with our guests by maintaining at the same time our competence.

We look forward to welcome you soon again at the Kurhaus Cademario Hotel & Spa.

Best regards,

KURHAUS CADEMARIO HOTEL & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kreuzlingen, Switzerland
Top Contributor
91 reviews 91 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed September 27, 2013

None of the hotels in the town of Lugano appeared attractive, unless and of course, youre only here to squirrel away your hand earned finances into its established banks, or lose it in the casinos.
Lugano is not a particularly attractive place to visit, compared to other towns and villages dotting the lake shoreline, and my weekend break was intended to be enjoyed relaxing, enjoying the spectacular landscapes, wine, and food. This I was able to achieve by staying in this newly renovated hillside Spa hotel.
In typically Swiss style, uncomplicated designs, finest materials, and a cuisine to support this, made our stay a delight. The rooms are very well appointed, to very high standards...nothing was missing. Spa facilities are reasonably priced, and of very high standard. The hotel of course offers all the usual services, like airport transfer, taxi, consierge.
Although a bit secluded, and not too easy to find due to poor signposting, we were glad to have made the choice of staying here. Its a good stepping off point for rambles in the hills, passing small villages, stopping for refreshment, and simply enjoying the good life.

Room Tip: A room facing the Lago is by far the best option...at the end of the day, the views are better than...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Kurhaus Cademario Hotel & Spa

Address: Via Kurhaus, Cademario 6936, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Ticino > Cademario
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Cademario
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Kurhaus Cademario Hotel & Spa 4.5*
Official Description (provided by the hotel):
Located at an altitude of 850 m, the Kurhaus Cademario Hotel & Spa offers magnificent view of the Lake Lugano and the surrounding mountains. Cademario is one of the sunniest spots in Switzerland and is just 12 km from Lugano. Situated in an extensive 3 ha park grounds, the hotel includes 82 rooms and suites, two restaurants, a bar, conference and banqueting rooms, various terraces with panoramic view and the 2.200 M² DOT.Spa. Savour the Ticino way of life and "Italianita". The hospitality, charm and friendliness of the south and the northern sense of precision and quality. Kurhaus Cademario Hotel & Spa: experience the Dolce Vita, Ticino style. ... more   less 
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Also Known As:
Wellness Hotel Lugano

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