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“Wonderful time in Lugano” 4 of 5 stars
Review of Hotel Carina-Carlton

Hotel Carina-Carlton
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Hotel Carina-Carlton
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Riva da Sant'Antoni | *** currently closed ***, Morcote 6922, Switzerland   |  
Hotel amenities
Davos, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Wonderful time in Lugano”
4 of 5 stars Reviewed May 2, 2013

We really had a great time in Lugano and this was all due to this wonderful accommodation. Location of the property - near the lake was the reason that my colleagues were interested in staying here. But, I found the hotel great in every terms be it the location, services or accommodation. Everything was perfect. No issues regarding cleanliness or food. Services were prompt and staff members were very generous. I will love to recommend it.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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17 reviews from our community

Traveler rating
    1
    9
    2
    3
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Lugano, Ticino, Switzerland
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 26, 2012

A nice little hotel along the lake Lugano. We stayed there for one week and we are satisfied with everything. It's a really small hotel where you almost immediately become friend with the staff.
We had a room with a balcony facing the lake with a fantastic view. I think this hotel is good for everyone, we were there with our two kids 3 & 5 but I also think the hotel is perfect for a romantic weekend.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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uae
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 10, 2012

You might stuck with the same old problem: the kids are too young to stay in different room, yet not many hotels accept four guests all in the same room. This hotel resolved our problem, and moreover, the "second bed" are located in an almost separate part of the main bed, the room is a kind of "Letter L" form, the main bed on one edge of the L, the second bed (actually pull out sofa bed), on the other edge - so you parents still have your privacy ;). Breakfast is so so, healthy but with limited choices, typical swiss breakfast. Great location, exactly in front of the lake, and they have an open door -dock-type- restaurant in front of the hotel. Furniture are pretty old - or should say 'antique'? still they are beautiful.

  • Stayed January 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 7, 2011

This hotel needs to be moved to the morcote category since it is there and not in lugano. We stayed here a couple of days ago. Great location. Great pool. Nice folks at the restaurant. Terrible service at the hotel. No one to bring bags up (no elevator), and not terribly pleasant housekeeping. But restaurant staff is nice, front desk is fine, hotel is in great location and our room was decent. No air conditioning so make sure there is a fan in the room. I don't regret the high prices we paid since we had a great time there.

Room Tip: Best rooms are probably the high level pool/church views and not lake views (with patio)
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  • Stayed July 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 25, 2010

While it looked great on the hotel website, the reality was very different. This is a property badly in need of major refurbishment. It's a shame, because it has the potential to be a decent hotel. Be aware that several of the rooms that have views of the lake are directly beside the road.

  • Stayed August 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 17, 2010

The location is completely ideal, beautiful view on Lugano lake, and a outside swimming pool inside the hotel with a view on the wonderful village of Morcote. At first sight, it looks ideal !
The pictures on internet show the hotel as it used to be 30 years ago. Everything got old, and nothing is fresh. It reflects a bad energy, curtains lost their colors, etc etc
I was told we would have the only suite with a view on the lake and the swimming pool. I noticed that other rooms have such a view. I was also told that we would have the only suite of the hotel. I noticed people checked in while we were there for another suite...
To give an idea of prices : 280 CHF per night in August.
Arrived at 9.30 PM, no one at reception, no one to take our luggage on the 4th floor (no lift), 15 minutes waiting a guy comes and says he has no idea what to do... We then show there is a key with my name on it, should be that ! He gave us the key without any other comment. We fid the room by chance.
The day after, no hello or question if we had a good night, we are asked to give our ID, waiting there in front of the breakfast, I ask whether it is possible to go have breakfast and get my ID back after. I receive a derisive smile saying it will not take long... Later, we ask wether it is possible to go on the web. The receptionist says there is a wifi connection in the hotel. We say we have no computer with us. She had another derisive smile while make us notice we had no blackberry or iphone, before sending us in the restaurant where there is a computer in the middle of everything... weird.
It was raining a lot outside, and we received an ugly old umbrella to borrow.
In any case, we could describe hundreds details like that we had, we were disgusted because of the such high prices, and a non existant service ! Room was not yet cleaned after 5PM... etc etc ...

  • Stayed August 2010, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 9, 2010

Great location, great hotel, everything was fantastic.
Stayed at the Carina Carlton early July and it was beautiful weather with warm temperatures. So if you go in summer ask the reception for a fan for the room. THe hotel has a beautiful view of the lake, the road is not too busy passing in front since its a small road connecting the villages along the coast. Parking can be a little complicated in the high season but with a bit of luck you'll find a space 10m away!
The food in the restaurant is really good, quality wise it was good too and its value for money.
There is a pool at the hotel which is perfect with a great view of the church high above the village. By all means visit the church even though there are 500 steps to get up there!

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Carina-Carlton

Address: Riva da Sant'Antoni | *** currently closed ***, Morcote 6922, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Morcote
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Airport Transportation
Number of rooms: 23
Also Known As:
Hotel Carina-Carlton Switzerland/Swiss Alps - Morcote

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