I went there for a weekend with a friend. The service was welcoming and professional. We had lunch, dinner and breakfast there and the food was also of a good quality. Lunch and breakfast were served in the terrace overlooking Lugano lake which was breathtakingly beautiful. The room was spacious and classy, with a nice big bathroom, both very clean. Unfortunately, there were some problems that spoiled the picture. When we entered the hotel our noses were attacked by a chlorinated swimming pool smell. I don´t know if it was a temporary ventilation problem or it´s always like that, but it was quite unpleasant. In the evening we went to the bar for a drink and a small dinner and were shocked to see (or rather smell) men smoking cigars. The bar is not well air-conditioned so we spent a few hours in a sickening smoke. We could not leave as we were meeting other friends there. There was a live music and I felt really sorry for the nice lady that had to sing in this disgusting atmosphere. As the hotel is not directly in Lugano we had no choice to go somewhere else. If we knew in advance that it was allowed to smoke there we wouldn´t have booked the hotel.
- Official Description (provided by the hotel):
- Nestled on the enchanting shores of Lake Lugano, this luxurious property offers elegance and charm in a breathtaking location. Behind the impressive façade, the Swiss Diamond Hotel Lugano boasts dining and leisure facilities that rank among the finest in Switzerland. Only 7 km away from the centre of Lugano, the hotel features 3 restaurants serving typical regional, Mediterranean and international cuisine with a wide range of international wines. ... more less
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- Also Known As:
- Swiss Diamond Resort Olivella
- Swiss Diamond Hotel Lugano Switzerland/Swiss Alps - Morcote