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“Hotel with a stunning view” 5 of 5 stars
Review of Hotel Serpiano

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Hotel Serpiano
3.0 of 5 Hotel   |   Via Serpiano, Serpiano 6867, Switzerland   |  
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Hotel amenities
Ranked #1 of 1 Hotels in Serpiano
Certificate of Excellence 2014
Zurich, Switzerland
Top Contributor
88 reviews 88 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
“Hotel with a stunning view”
5 of 5 stars Reviewed April 11, 2014

If you seek solitude and beautiful view...this is the Location.
It is not the easiest way to get to. For 3 km you drive a single car road, but when you reach the destination a breathtaking view awaits you.
The reception gave us a warm welcome. We had a spacious room facing the garden and part of the lake. The room was clean and had a large balcony where 2 deck chairs fitted easily.
In the hallway to the rooms where nice paitings of a local painter.
We had dinner in the Restaurant. Very good variety on the menue. We had the lamb rack which was cooked perfectly. As desert we had cheese platter and mousse with hazelnut. The wine we had was from a local producer and the recommendation of the knowledgable restaurant manager. Service was impeccable.
The breakfast was OK. We would like to have seen fresh made coffee rather than filter coffee on a heating plate.
This is a beautiful hotel which is off the beaten track and worth every "scary" moment you drive along that road.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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93 reviews from our community

Traveler rating
    34
    43
    8
    4
    4
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14
47
5
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Dubai, United Arab Emirates
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 10, 2014

This place sits at the top of the world and offer you million dollar views at affordable prices - the food in the restaurant is possibly the best I have had in years and the terrace on a beautiful clear day competes with Europe's best hotels

Room Tip: End rooms overlooking the lake view
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  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
70 reviews 70 reviews
28 hotel reviews
Reviews in 40 cities Reviews in 40 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 11, 2013 via mobile

I was as a partecipant of a congress at the Hotel Serpiano. I enjoyed my stay there because of the great pastry which has been served for the coffebreaks, the dinner was very tasty and in the freetime we could enjoy the faboulous panoramic view overlooking the Lake Lugano.

The staff and management is very friendly and helpfull.

I can recommend this place for other congresses and hopo to be able to come back soon.

Please note that I have not sleept in this hotel, so there is no rating about the rooms.

  • Stayed November 2013
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
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Bangkok, Thailand
Top Contributor
124 reviews 124 reviews
48 hotel reviews
Reviews in 34 cities Reviews in 34 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 3, 2013

this hotel is very difficult to get to, esp at night. so be prepared to persevere to the very end. in the morning get up early for a cup of coffee at the restaurant overlooking the lake. it's breath taking and u felt all the troubles melting away. perfectly peaceful and beautiful.

Room Tip: try getting the room overlooking the lake.
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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hastings
Top Contributor
104 reviews 104 reviews
15 hotel reviews
Reviews in 40 cities Reviews in 40 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 13, 2013

The last 4Km is rather hair raising at times around the narrow bends with big drops etc. On arrival you are met with a building painted white and red, a colour scheme throughout. We had a comfy room and it was comfortable overlooking the main entrance, caused no trouble at all.
Staff extremely friendly and helpful, service good.
But it is the view that capture this place, stunning. Had 2 dinners there with a perfect setting.
one evening they had a young orchestra entertaining, another evening a pianist.
It is a place trying hard to please the customer and it is well worth the drive up there.
Swimming pool and beauty treatment there and a local artist just up the road. You can take the cable car down to the lake and for a boat trip.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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England
Top Contributor
85 reviews 85 reviews
36 hotel reviews
Reviews in 57 cities Reviews in 57 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 20, 2013

This is in a UNESCO area and it is wonderful .. the whole area is beautiful and at the end of the trail is the Hotel Serpiano. The staff are very friendly and ready to help with whatever your needs are. The room was a bit basic but had the most wonderful view, well everywhere you went in the hotel .. the view was awesome. The Restaurant Terrace had great entertainment and the food was great and not too expensive. It was a wonderful stay and one that we will remember for a long time!

Just noticed another of the reviews about the 'heat'. It was hot while we were there but they gave us a 'stand-up' fan to use in the room which helped tremendously. But no matter what the beauty of the place, the food, the staff made up for the fact that they were having a 'heat-wave'!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2013

Serpiano Hotel is one of the greatest place we stayed at. Its may be not one of the newest buildings but it is certainly very well looked after. It is very clean and modern with amazing views almost from every side of the building. The restaurant terrace is the best area where you can have romantic dinner and great breakfast in the morning which is by the way was simply amazing with so many choice to suit everyone preferences. The location is beautiful without a doubt with easy access to the cable car and if you keen on walking through a forest of San Giorgio mount (the hotel stays on it) then there is a trial straight down to the lake. Will definitely stay in Serpiano hotel next time again as this place is certainly the best in this area.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Serpiano

Address: Via Serpiano, Serpiano 6867, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Ticino > Mendrisiotto > Serpiano
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Serpiano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Serpiano 3*
Number of rooms: 84
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