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“This is how a B&B should be run” 5 of 5 stars
Review of Traquair House

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Traquair House
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4.0 of 5 Bed and Breakfast   |   Innerleithen EH44 6PW, Scotland   |  
Hotel amenities
Ranked #5 of 9 Innerleithen B&B and Inns
Certificate of Excellence 2014
Ohio
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“This is how a B&B should be run”
5 of 5 stars Reviewed November 11, 2009

We not only stayed at Traquair House but got married there. It was an excellent experience, from our first contact with the event coordinator to the time we checked out. They helped us organize the wedding, made sure our stay was comfortable and even let us in on some extras like a ghost walk on Halloween. The whole experience was extremely positive and the staff were the absolute best.

Our room was clean and very well laid out; there are some 5 star hotels that could learn from how well the room was cleaned and prepared. We were immediately checked in on arrival and shown to our room, which was loaded with little extras, from a bottle of Traquair beer to a free bottle of champagne for the wedding. Everything was as comfortable as you could ask for, from warm towels in the bathroom to a fire going in the drawing room.

Other people staying the night at the same time also expressed the opinion that it was a very well run place, with all the attention to detail and comfort that you could want.

I would like to mention some staff members who made it a great experience: Katy Lockett, the event coordinator, was super friendly and amazingly efficient from our first contact with her to when we saw her during check in. Katy's organizational genius really contributed to our wedding going so smooth.

Helen, the housekeeper, was not only a great cook, but helped make our wedding go smooth and was always there for any little thing that we needed. Helen is very witty and absolutely imperturbable.

The grounds are very interesting, from the hedge maze to the gardens. It's a beautiful, well run place with incredible service. If you get a chance to stay there, do it. If you are looking for a wedding venue, this is one of the absolute best.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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57 reviews from our community

Traveler rating
    48
    5
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12
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Melbourne
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 17, 2009

The pink room was lovely, large, beautiful views onto the maze and hills. The bathroom was comfortable (but unfortunately not enough hot water to have a hot bath!!).
There is a house keeper who will show you around. But other than that, you are left to yourself. Great if you want complete quiet and seclusion.

Little things tend to add up. A complimentary bottle of Traquir beer is left for you to try yet no bottle opener! No bar fridge (you are a bit of a distance from the sitting room where you can have a drink - which you still have to pay for!) , no iron. If you decide to go into town, take a torch if you have one handy as the walk across the grounds from the car pak to the building is very dark. Lots of small things that soon add up. We felt what we paid for and what we got was not value for money.

We did give feedback to the housekeeper, she said the owner had been told about these things but no changes had been made. Dissapointing really.

  • Stayed September 2009, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traquair10, Owner at Traquair House, responded to this review, October 22, 2009
We would like to respond to the following points made:
1. Apologies for the hot water problems - these have now been rectified!
2. Bottle openers now in rooms.
3. Regarding the other small points we would like to make it clear that Traquair is a family home, not a hotel and guests are looked after by the housekeeper here who is happy to provide all the items requested.
While we strive to provide an excellent service
we are a quite unique place to stay which can by verified by the other reviews on this site.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, CO
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed June 1, 2009

I, too, couldn't pass up the opportunity to stay in the oldest occupied house in Scotland, and the warm and genuine welcome at Traquair was the perfect opening for our trip. Our flight was delayed, and we arrived late, but as we pulled into the courtyard, Helen, the caretaker/housekeeper popped her head out a third story window to say hello and was down in an instant to show us to our room (the Blue Room) in the "new" (mid-18th century) wing of the house.

The room was large and furnished with antiques . It's not a perfect hotel room -- if you are expecting everything to be new and modern and immaculate, this is not the place for you. But the room is comfortable, clean, and sensitively updated. An absolute joy for old-house fanatics like us. It is worth mentioning that our room had an antique bed with a high footboard -- my husband is very tall and it was a bit of a squeeze, but still very comfortable. All the rooms have headboards and footboards.

Being able to wander around the house before it was opened for the public was fun, too - we weren't allowed in any of the "non-public" areas of the house except the stillroom for meals and bedrooms, but being able to poke into the corners and look around the rest of the grounds without having anyone else there was very nice. We were even able to walk through the hedge-maze in the garden all by ourselves. Unfortunately, the brewery was not open during our stay.

We booked their Homecoming special - two nights B&B and their special Scotland 2009 menu for dinner one of the nights. Helen was incredibly helpful with suggestions for dinner in nearby Innerleithen our first night, and was our able and friendly hostess for our private dinner in the Still room on the second night. She was a font of information on things to see and do and seemed genuinely happy to have guests in the house.

Breakfast was a huge affair (have to try the "full Scottish breakfast" on the first day, at least). Try the haggis - Helen told us that the butcher they get it (and the sausages) from has a great recipe. Dinner was candle-lit and romantic, with unobtrusive service from Helen (who seems to do everything!)

Traquair House is not a hotel, and as a B&B doesn't have some of the bells and whistles that many other places advertise (no wifi, no flat-screen tv, etc) but we didn't miss any of it. Perhaps an expensive option, but for anyone who loves the idea of staying in a "real castle", definitely a good choice.

A lovely stay, where we were made to feel genuinely welcomed. Loved it!

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Richmond Hill, Canada
Top Contributor
67 reviews 67 reviews
16 hotel reviews
Reviews in 36 cities Reviews in 36 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed May 17, 2009

We stayed at Traquair a few years ago but it is still one of the highlights of our short stay in Scotland. Compared to staying in other Scottish castles, it is a more reasonable stay and you also are able to use the "Still Room" for a super breakfast with the family silver. We had our own cat (Thelma, of the pair, Thelma and Louise), our own peacocks in the garden and enjoyed a lovely tasting visit to the onsite Traquair brewery.

We loved the fire place all ready to go for our evening in the 17th century livingroom next to our "Blue Bedroom". Portraits of Stuart ancestors gazed down on us as we relaxed after our dinner in town. For us, it was our castle for the night with the velvet ropes down and us feeling like Lord and Lady. We were invited to do a personal morning tour of the house which we really enjoyed. Altogether a wondeful experience.

  • Stayed May 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 7, 2007

You dont' get many chances to stay in a 900 year old castle, so when I spotted Traquair, I knew we had to go there for a weekend break. we took our kids, aged 4 and 8, and booked a room in the old house for us
to share. We arrived at night, and the kids were suitably impressed by
the huge looming white building, with its turrets and courtyards. Up an ancient stone spiral staircase, and our room was large and welcoming, with a large bathroom across our private hall and what proved to be a fabulous view of the maze in the garden out of our windows. The next morning we headed downstairs to the breakfast room, which has just one table (this being more like the grandest, oddest B&B in the world rather than a hotel), where we were treated to a delicious traditional scottish breakfast. We spent the day with the kids out in the grounds, they loved the maze and the woodland walk and playing by the river. In the evening we drove to Edinburgh, which didn't take long at all. Traquair is an incredible place to be able to stay. Definitely worth the luxury hotel (rather than B&B) prices.

  • Liked — historical context
  • Disliked — scottish insect invasion in the bathroom when we left lights on and window open!
  • Stayed October 2007, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Traquair House

Address: Innerleithen EH44 6PW, Scotland
Location: United Kingdom > Scotland > Scottish Borders > Innerleithen
Hotel Style:
Ranked #5 of 9 B&Bs / Inns in Innerleithen
Hotel Class:4 star — Traquair House 4*
Number of rooms: 3
Also Known As:
Traquair House Innerleithen, Scotland

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