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“Avoid this place” 1 of 5 stars
Review of Sorrento Inn

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Sorrento Inn
1277 Trans Canada Hwy, Sorrento, British Columbia V0E 2W0, Canada   |  
Hotel amenities
Ranked #3 of 5 Sorrento B&B and Inns
Calgary, AB
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
“Avoid this place”
1 of 5 stars Reviewed August 12, 2013

We stayed at the Sorrento Inn during a roadtrip through BC. We arrived late in the evening in the middle of a heavy rainstorm and only stayed because of the late hour and horrible road conditions. We were surprised to be checked in by two young but nice children. That is the only positive thing I can think of to say about this place. The room was dirty and stunk. There were bugs everywhere. There was some kind of leak in the bathroom that created a puddle that expanded into the room making for some wet carpet. I complained at the front desk and they brought some towels to the room to soak it up. The floor was spongy and bounced in places. The air conditioner was loud and did little to cool the room. This is a hotel at the end of its life. We arrived late and the general discomfort of the room was all the motivation we needed to be back on the road at the crack of dawn. If I'd known then what I know now I probably would have just slept in our vehicle on the side of the road. I feel bad because I like to support smaller family run businesses but in this case I think they're either in way over their heads or just smile a lot and don't actually care.

Room Tip: Go to another hotel.
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  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 people have reviewed this hotel

Traveler rating
    3
    0
    0
    2
    7
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4
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Bowen Island, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 26, 2013

I was just looking for a cheap, clean place to lay my head while on a road trip. The girl at the front desk of the restaurant in Salmon Arm said that she thought that the Sorrento Inn might be ok for that purpose.

The no -smoking room smelled like cigarets and some harsh cleaner. There were spider webs and spiders everywhere and the door to the bathroom was stained and needed a wash. The little bar fridge smelled bad as well. I didn't let any of my gear touch fabric.... if I hadn't been so tired I would have continued on.

I am giving a two star because of the nice children manning the front desk- they were really sweet and did their best to help in a bad situation.

  • Stayed July 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince George, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed June 22, 2013

We had booked a three day stay at this motel. Upon waking after our first night we turned back the bed spread only to find it in an unsanitary condition with numerous unlaundered bodily fluid stains (blood included) We asked to speak to the manager who could not be found, and the desk clerk was disgusted with the condition of the bedspread and promptly refunded our entire three day fee. Upon returning home we have discovered that our credit card had been charged a days accommodation at an inflated rate from the initial cost. When our booking agent contacted the motel, the motel claimed that we had left because we had made previous accommodation arrangements. The fact of the matter was, we had no place to stay and friends were able to get us into a B&B.One can only imagine the condition of the carpets, which were (of course) dark colored as was the bedspread.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2013

Me and My family stayed in a bedroom suit. It was comfortable our night was quiet. The room was very clean. The pub next door had great food . The kitchen was spotless all the dishes were there as we needed. Our room had a balcony it was the best view of the lake. We will for sure come back in summer and stay here again ;)

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abbotsford, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2013

loved every single moment spent at this place , every thing was really calm and beautiful , the breathtaking views of the mountainan or lake from all angles were amazing , we booked a big suite with two bedrooms , and they a have big kitchen in it , the best part was , they have kitchen stuff in it ,like plates , utensil ,knives , everything we need for cooking , and even they have really nice pub and restaurant with really good food and service . so i guess it was worth it , all of friends really enjoyed the stay , rooms were really big and spacious , and the service given by them were really really good , , so in the i will just say , ahhhh .. i love it ,. and i m going back again in summers

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince George, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2012

We just returned home (oct 2012) from a wine tour of the okanagan & stopped in Sorrento to visit family. yes it was a little disconcerting to be checked in by two young teens but they seemed to know what they were doing. The room was clean and spacious. It was a pleasant surprise that we had a balcony patio with table & chairs in the back, looking out to the lake. Short walk to a lovely beach. We ate at the pub - clearly had just been renovated and was very nice. The food was excellent (pub food) & reasonably priced. We would go back.

Room Tip: all rooms are adjacent to the highway - but it seemed to get very quiet during the night. we had ask...
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seattle
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 3, 2012

i think this place was the worst imaginable 10 year old kids working at office owners stealing from rooms way worse than any third world country i have been to smelly rooms someone was trying to get into my room when i was sleeping they rented my room out twice worst food in pub ever east indian owners avoid at all costs it doesnt even deserve a 1out of five and no im not being sarcastic this place is the worst.

Room Tip: none of the rooms avoid this place at all costs
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  • Stayed August 2012, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sorrento Inn

Address: 1277 Trans Canada Hwy, Sorrento, British Columbia V0E 2W0, Canada
Location: Canada > British Columbia > Sorrento
Hotel Style:
Ranked #3 of 5 B&Bs / Inns in Sorrento
Price Range (Based on Average Rates): $
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