We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“One night stay, very happy with choice” 4 of 5 stars
Review of Quality Hotel Real San Jose

Save Saved
You added Quality Hotel Real San Jose to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Quality Hotel Real San Jose
3.0 of 5 Hotel   |   Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica   |  
Hotel amenities
Ranked #7 of 9 hotels in Santa Ana
Canada
Top Contributor
59 reviews 59 reviews
26 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
“One night stay, very happy with choice”
4 of 5 stars Reviewed April 24, 2013

I stayed with my wife and a large party from a tour, for one night. The whole process of staying from check in to departure was excellent. We ate dinner and breakfast at the hotel and the service and quality was very good. This hotel I can recommend.

Room Tip: Nothing of value to add.
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fernandezb, Gerente at Quality Hotel Real San Jose, responded to this review, May 14, 2013
Dear Guest,

We appreciate the time you took to write your kind review of your stay at our hotel. We are pleased that you had a positive experience with us and that you recommend the hotel.
Note that all our rates include buffet breakfast, internet and local calls.

Hoping to see you soon in our city again.

Sincerely,

Fernando Fernandez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

218 people have reviewed this hotel

Traveler rating
    88
    96
    24
    7
    3
See reviews for
37
57
7
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Rio de Janeiro, Rio de Janeiro, Brazil
1 review
4 of 5 stars Reviewed April 18, 2013

Hi,
i'd like to thank all hotel employees because they were always kindly. Spaecially the receptionists.
I remember Jenny Crr who always helped me for San Jose and Costa Rica tips, with great smile and happiness to serve us. Jenny always cares about us if we need something else. It's good to enter in hotel and you receive an excelent welcome.
Thanks Jenny, thanks Quality staff thanks Quality.

Marcelo Grau from RIo - Brasil
55-21-81143662

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fernandezb, General Manager at Quality Hotel Real San Jose, responded to this review, April 22, 2013
Dear Guest,

Best regards from San Jose. First of all I would like to thank you for the time you took to make your wonderful comment about your experience at our facilities and especially about the treatment that you received from Jennifer.

We are proud to have Jennifer on our staff she is a responsible person and has shown during her time working with us that she has a genuine interest and care for the guests who visit us daily in our hotel.

She already knows about your comment and is very excited about it.

See you soon by our Hotel.

Sincerely,

Fernando Fernandez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 2, 2013 via mobile

I liked this hotel a lot! The breakfast buffet was outstanding, including custom made omelets. The rooms were comfortable, the pool very nicely landscaped, and our family of five was allowed to stay in one room with a cot for the fifth person. We ordered room service as our flight arrived late at night and the food tasted surprisingly great! The staff was friendly. We were only here for one night as a launch to our vacation in CR.

Stayed December 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fernandezb, General Manager at Quality Hotel Real San Jose, responded to this review, April 22, 2013
Dear Guest,

We appreciate the comment about your experience at the hotel. We are very glad that your visit to CR has started on the right foot with us. All our rates include buffet breakfast, internet and local calls in single and double occupancy. we did get your comment about food to our chef.

We hope that all your stay in our country has been spectacular and that you have the possibility to come back.

Sincerely,

Fernando Fernandez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regina, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 25, 2013

This hotel is about a $20 cab ride from the airport. The area is safe by San Jose standards thanks to an abundance of security personnel. There is a great restaurant on site and a great chicken place across the street, and a Pizza Hut next door. Other than that, this hotel is located at an intersection of two highways an gettin anywhere by walking is very dangerous & not easy. The lobby & restaurant show well, while the hallways and rooms are dated. They have updated tubs and toilets in rooms though. The staff is excellent and friendly. Very happy with them and the cleanliness of the hotel. I spent two nights there in late March 2013.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fernandezb, General Manager at Quality Hotel Real San Jose, responded to this review, April 4, 2013
Dear Guest,

I would like to thank you for your comments about our hotel. In fact our hotel is located in one of the areas of the development of corporate offices, restaurants and shopping centers of the city. We are less than 9 km from the international airport and right next to a major highway in the city.

We change the 100% bedding and towels recently in all our rooms.

Sincerely,

Fernando Fernandez
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belleville, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 23, 2013

I go to San Jose for business, the last 3 years I have stayed at the Quality, but this year I was booked into the Indigo down the street. I was there with about 5 of us that had stayed at the Quality in the past and this was our first time at the Indigo. We all agreed that we missed the Quality. Reason why, when I enter the Quality lobby after work every day, the staff greeted me by name, this impressed me to no end. Breakfast is great every morning much better choice and made to order eggs, than the Indigo. Breakfast area is bright and great coffee. Staff is fantastic, freindly bar tenders. Room staff always stop their work and say hello. Quality is not perfect some road noise depending on which room you stay in, mattresses could be better, but on the whole we all felt at home there. We did stop by after work ond day for a beer before going back to the Indigo and it was nice to see some of the same staff there still. Nice small hotel, need to take a taxi or hotel shuttle to get to most places like the mall. Hope to be back there next year. I also hope that the bartender Eduardo who was in the motorcycle accident a couple of years ago is recovering. He was a great bartender and was missed last year.

Room Tip: stay away from the rooms by the highway
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fernandezb, General Manager at Quality Hotel Real San Jose, responded to this review, April 4, 2013
Dear Guest,

First of all, I would like to thank you for these nice words from you about our service. Believe that all our staff will know about your comment. As for Eduardo he is doing very well since the accident.

Hoping to see you soon at our hotel. We miss you too.

Sincerely,

Fernando Fernandez
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Old Bridge, New Jersey
Top Contributor
82 reviews 82 reviews
74 hotel reviews
Reviews in 73 cities Reviews in 73 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed February 5, 2013

Quality Hotel Real Costa
+ Free Wi-Fi in room
+ Convenient little motel
+ Coffee maker in room
+ High def TV
+ Show is hot and has a good stream
0 no fridge or microwave
- Fluorescent over door irritatingly flashes

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fernandezb, General Manager at Quality Hotel Real San Jose, responded to this review, February 7, 2013
Dear Guest,

Thanks for taking the time to share your experience at our hotel. In your description we would like to add that all our rates have included buffet breakfast, free internet has a speed of 15 megs and is available in all areas of the hotel. Indeed in our standard rooms have no fridge or microwave, but we have mini suite rooms with these appliances mentioned above.

As the bulb Fluorescent thank you for comment, we already take corrective actions so that does not happen to other guests.

Hoping to see you again in our hotel.

Sincerely,

Fernando Fernandez
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 5, 2013

There is a computer room with free WIFI that I found very helpful to confirm reservations. The room was clean and comfortable with normal amenities found in a US chain hotel. Staff was very helpful and the restaurant served good food. The location is out-of-the-way for seeing San Jose city, but is somewhat close to the airport for those traveling in and out of San Jose. This hotel is not posh by any means, but a great place to stay enroute to the airport or just arriving and needing a good night's sleep!

Room Tip: There is a pool, but is not heated.
See more room tips
  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fernandezb, General Manager at Quality Hotel Real San Jose, responded to this review, February 7, 2013
Dear Guest,

Thank you very much for your comment. We are pleased that you have taken a positive imprecision about our service and hotel in general. We have a business center open 24 hours which has three computers where you can print and surfing the internet without any charge. actually Hotel is located 25 minutes from downtown San Jose. Although we have a taxi service 24 hours that can take gladly to San Jose. The Juan Santa Maria International Airport is less than 10 km from us.

Your comment we will reach all our employees.


Sincerely,

Fernando Fernandez
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Quality Hotel Real San Jose? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Hotel Real San Jose

Address: Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Santa Ana
#4 Business Hotel in Santa Ana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel Real San Jose 3*
Official Description (provided by the hotel):
The Quality Hotel Real San Jose is conveniently located in the new business and entertainment center of Santa Ana, just a few steps from a variety of restaurants, bars, shopping centers and 6 miles away from the " Juan Santamaria" international airport .We are perfectly located just in front of FORUM 1 Santa Ana office park and minutes away from Forum 2 and Plaza Roble. Valle del Sol Golf Course, one of the finest golf courses in Costa Rica, is only three minutes away and 15 minutes from Dowtown. You can start your day with a free full, fresh, healthy and hot buffet breakfast. Our restaurant offers a varied selection for lunch and dinner, while our bar is the perfect place to relax and unwind after a stressful day. In-room dining is available with 24-hour room service.A well-equipped fitness center and an outdoor pool take care of fitness needs. Free parking is available for up to 200 vehicles.Our four function rooms at the hotel can accommodate business and social events for up to 70 guests in a reception setting, while a special outdoor area is the ideal venue for cocktails or special dinners. Business travelers will welcome the business center equipped with the latest technology.All spacious guest rooms at our warm hotel are thoughtfully appointed and feature an array of modern amenities, including free high-speed Internet (15mb), free local calls, coffee makers, flat sreen television with cable including 12 HD Channels, irons and ironing boards. We can offer you one of our 16 Mini Suites equiped with mini fridge, microwave, stereo, king size bed, and a small living room with a sofa bed. Whether visiting San Jose for leisure or business, the Quality Hotel Real San Jose is ideal for accommodating your lodging needs. Our multilingual staff looks forward to welcoming you to beautiful Costa Rica. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Travelocity, Orbitz, Tingo, BookingOdigeoWL, Hotels.com, Venere and Otel so you can book your Quality Hotel Real San Jose reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Santa Ana
Quality Hotel Santa Ana
Quality Hotel Real San Jose Costa Rica/Province Of San Jose - Santa Ana

Owners: What's your side of the story?

If you own or manage Quality Hotel Real San Jose, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.