We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Hotel Real San Jose: Traveler Reviews

3.0 of 5
Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
Hotel amenities
Quality Hotel Real San Jose
Ranked #5 of 7 hotels in Santa Ana
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

104 reviews from our community

    Trip type
Traveler rating
    47
    41
    12
    1
    3
Date Rating
Saskatoon, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Close to the airport”
4 of 5 stars Reviewed February 1, 2013 via mobile

We stayed here the last night of a tour. This hotel is only 15 minutes from the airport which adds to the reasons to stay here. There is complimentary WiFi and there are computers with a printer available in the Business Centre where you can print your boarding passes. The rooms were quite comfortable and clean.

The dinner buffet was very very good with plenty of food and great service.

Stayed January 2013, traveled with friends
Was this review helpful? Yes
Ask tour_on1 about Quality Hotel Real San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fernandezb, General Manager at Quality Hotel Real San Jose, responded to this review
February 11, 2013
Dear Guest,

Thank you very much to you for sharing your experience at our hotel. We are pleased that we have been positive for you. Effectively the hotel has internet in all areas of 15 megs free for all guests. Our business center has three computers where you can work and play without extra cost 24 hours a day. Our hotel is located less than 10 kilometers from the international airport.

Thanks for your comments about our buffet.

Hoping to see you soon in our hotel.

regards,

Fernando Fernandez
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Spacious Rooms”
4 of 5 stars Reviewed January 31, 2013

Stayed there on our last night in Costa Rica before flying back to .Canada Everything was great~ food, internet, general state of the Hotel , staff and room. The only negative was the hard mattresses, many other people felt that the mattresses were uncomfortable.
There is a Mall nearby however not sure if it's safe to walk there since there wasn't a sidewalk and a lot of traffic. We were told a Taxi would be about $3.00.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask traveller649 about Quality Hotel Real San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fernandezb, General Manager at Quality Hotel Real San Jose, responded to this review
February 11, 2013
Dear Guest,

Thanks for taking the time to make a comment about your stay with us. We are glad to read that your stay was a positive experience. Regarding the comment about the mattress our housekeeping team noted and already did the corrective measures.

Hoping to see you soon at our facilities.

Sincerely,

Fernando Fernandez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Linn, Oregon
Top Contributor
91 reviews 91 reviews
33 hotel reviews
Reviews in 36 cities Reviews in 36 cities
56 helpful votes 56 helpful votes
“Outstanding staff and spacious rooms”
5 of 5 stars Reviewed January 28, 2013

Looking at some of the reviews for this hotel, I was a little surprised. I had a wonderful stay here at three different times during a recent visit to Costa Rica. A travel agent picked this hotel for us, and I was pleasantly surprised by the quality of the rooms. The rooms are large, and the beds are comfortable. Everything was super clean and working, although I agree with the reviewer who commented on the low water pressure in the showers. The front desk went out of their way to be helpful and friendly (Eylin is a superstar) as did the bar staff. The breakfast is included and is outstanding. This is not the cheapest place I stayed in Costa Rica, but it is one of my favorites.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Shelmert about Quality Hotel Real San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fernandezb, General Manager at Quality Hotel Real San Jose, responded to this review
February 5, 2013
Dear Guest,

Thank you for sharing your experience at our hotel. It's good to hear that in your three stays have had a positive experience with us. Our rooms are 40 square meters in size approximately, which makes them comfortable for guests regardless of one, two or three people. In the case of low water pressure in the showers and our maintenance team solved the problem and we checked daily. Thanks for the comment about Eylin, she already knows. Our breakfast buffet has multiple choices of dishes and is included in all rates.

Hoping to see soon in our hotel.

Wishing the best,

Fernando Fernandez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatoon, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Great hotel”
4 of 5 stars Reviewed January 27, 2013

We spent a night here before returning to the united states. The rooms are comfortable, the food really good and the staff very friendly. It's a 15 minute trip to the airport. The Internet is complimentary and the provide computers and a printer in their business center so you can print your boarding passes. Not much else to do in the area but there are three restaurant choices in the parking lot if you want to eat outside of the hotel.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Lorraine242 about Quality Hotel Real San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fernandezb, General Manager at Quality Hotel Real San Jose, responded to this review
February 5, 2013
Dear Guest,

Best regards from San Jose. First of all we want to thank you for the comment posted about your experience at our hotel. We are very proud that you've had a positive experience with us. In fact the hotel offers 15 meg internet, buffet breakfast and local phone calls included in all rates. Our business center is open 24 hours a day where you can print documents and browse Internet without any additional cost. We are located less than 10 kilometers from the airport.

Your comments will be shared with all our employees and hope to see you again in our facilities.

Sincerely,

Fernando Fernandez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, California
Top Contributor
95 reviews 95 reviews
50 hotel reviews
Reviews in 51 cities Reviews in 51 cities
50 helpful votes 50 helpful votes
“Good free internet”
3 of 5 stars Reviewed January 20, 2013

We stayed three nights and I probably should have tried to get some of the maintenance issues addressed, but I was lazy. The rooms have individual airconditioners under the windows. The temperature knob on ours was broken off, so it was difficult to regulate the temperature and at times it got too cold. The shower had a very weak flow with not all of the water diverted to the shower. It was not as hot as I would have liked.

The line on the hair dryer was riduclously short -- only about 8 inches long.

The elevators are down a rather long hall from the lobby. If you have a room above the first floor with a room number ends in less than 25, you will be "back tracking" a lot. Our room number was low and were overlooked the highways (but noise was not a problem at all).

There is a nice gym by the pool. It was very nice and cool. There is a pleasant view, but no TV. There are free weights, 2 treadmills, two bicycles, and two ellipticals.

There is a breakfast buffet with omelet station. Some of the items on the breakfast buffet are clearly leftovers from the night before -- odd hors d'oevres and dry sandwiches or other oddities.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask EveSp about Quality Hotel Real San Jose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fernandezb, General Manager at Quality Hotel Real San Jose, responded to this review
January 23, 2013
Dear Guest,

First of all we want to thank you for writing about your experience in our hotel. We love that the guests were brought to us the points we need to improve in order to deliver an excellent service to all our visitors. We have already taken action on items seen in the room. As for breakfast we are very sorry that you've taken that impression. We keep a strict control of the food we serve in our restaurant to ensure food security for all our visitors.

Hoping to see you again at our facilities.

Sincerely,

Fernando Fernandez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelo San Jose Palacio
Great value on a similar hotel
San Jose, San Jose Metro
4 of 5 stars 321 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Santa Ana
Trendy
Casa Cristal Boutique Hotel
Casa Cristal Boutique Hotel 4.5 of 5 stars 234 reviews
Romantic
Hotel Beacon Escazu
Hotel Beacon Escazu 4.5 of 5 stars 127 reviews
Luxury
Adventure Inn
Adventure Inn 4.5 of 5 stars 1,214 reviews
Good for business
Tryp Sabana Hotel by Wyndham
Tryp Sabana Hotel by Wyndham 4.0 of 5 stars 172 reviews
Show Prices ABS:HotelCheckRates-d1638752?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1219136?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d552320?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1860293?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Santa Ana
Barcelo San Jose Palacio 4.0 of 5 stars 321 reviews Pachira Lodge 4.0 of 5 stars 348 reviews Hotel Luisiana 4.5 of 5 stars 352 reviews Real InterContinental Hotel & Cl... 4.0 of 5 stars 290 reviews
Show Prices ABS:HotelCheckRates-d293457?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d302965?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1178560?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d293461?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 7 hotels in Santa Ana, ranked by popularity

Been to Quality Hotel Real San Jose? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Quality Hotel Real San Jose

Also Known As:
Quality Inn Santa Ana
Quality Hotel Santa Ana
Quality Hotel Real San Jose Costa Rica/Province Of San Jose - Santa Ana
Address: Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Santa Ana
#4 Business Hotels in Santa Ana
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Quality Hotel Real San Jose is conveniently located in the new business and entertainment center of Santa Ana, just a few steps from a variety of restaurants, bars, shopping centers and 6 miles away from the " Juan Santamaria" international airport .We are perfectly located just in front of FORUM 1 Santa Ana office park and minutes away from Forum 2 and Plaza Roble. Valle del Sol Golf Course, one of the finest golf courses in Costa Rica, is only three minutes away and 15 minutes from Dowtown. You can start your day with a free full, fresh, healthy and hot buffet breakfast. Our restaurant offers a varied selection for lunch and dinner, while our bar is the perfect place to relax and unwind after a stressful day. In-room dining is available with 24-hour room service.A well-equipped fitness center and an outdoor pool take care of fitness needs. Free parking is available for up to 200 vehicles.Our four function rooms at the hotel can accommodate business and social events for up to 70 guests in a reception setting, while a special outdoor area is the ideal venue for cocktails or special dinners. Business travelers will welcome the business center equipped with the latest technology.All spacious guest rooms at our warm hotel are thoughtfully appointed and feature an array of modern amenities, including free high-speed Internet (15mb), free local calls, coffee makers, flat sreen television with cable including 12 HD Channels, irons and ironing boards. We can offer you one of our 16 Mini Suites equiped with mini fridge, microwave, stereo, king size bed, and a small living room with a sofa bed. Whether visiting San Jose for leisure or business, the Quality Hotel Real San Jose is ideal for accommodating your lodging needs. Our multilingual staff looks forward to welcoming you to beautiful Costa Rica. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Cheap Tickets, Venere, Tingo and Travelocity so you can book your Quality Hotel Real San Jose reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Quality Hotel Real San Jose, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Quality Hotel Real San Jose
Enter dates & see best prices* (from our partners)
Show Prices