This place has really warm and friendly front desk staff (Pablo, Nelson) and the kitchen staff are awesome too, always quick to assist with anything. After second day they all knew me by my first name which I found really genuine and friendly on their part. The food is great, especially the breakfast buffet.

My one concern is with room cleanliness and service. I noticed red ink/lipstick on the shower curtain upon my arrival, but thought nothing of it since it was on the outside. A few days later I noticed a similar stain on the comforter which freaked me out a little bit. I asked to have the bedding changed immediately and was told it would be done. After 3 hours, housekeeping came to take the bedding and curtain away, but 2 hours later they still hadn't returned it.

Normally I would just switch beds, but because of the tight configuration on the nightstand, my Sleep Apnea machine doesn't make it to the other bed. Having worked all night, waiting an extra 5 hours to get to sleep does not make one a happy camper. The best part is, I had been leaving a nice tip daily for the cleaning service!

I would still recommend this hotel, based on the friendly staff and restaurant, but the cleaning crew can definitely use a lesson in customer service.

Nothing romantic, but very functional. Friendly and helpful staff, nice pool and gym, spacious rooms. Highway is right next to the hotel, but you can't hear it from your room (although the pool area is a bit noisy, but still well manageable).

Good place to stay when you need to be near the airport.

Had a business meeting here and stayed for 3 nights. Everything was great...the room, service, staff, business amenities. Every break I spent sitting outsideby the pool soaking up a bit of much-needed sun and warmth. It was very relaxing and a perfect compliment to the stress of working. The staff called me by name whih was nice. They also helped me arrange a shuttle to La Fortuna and recommended some options so I could spend a few days of R&R in the Arenal area which was just a few hours to the north. I would recommend this hotel if you are in the area.

Everything in the hotel is great! Clean rooms, great breakfast buffet and last, but not least, very friendly hotel staff! Highly recommend this hotel.