We stayed for three nights just before Christmas. The hotel is very well positioned on the slope and so it is a very genuine ski-in and ski-out place. The hotel look after everything for you, from a pick-up at Echigo Yuzawa station, a porter to take all you luggage from the bus, lift tickets, ski rental, boot rental if necessary and even ski jacket and ski pants rental if you or your kids don't have your own stuff.
We had a four bed room to share with the kids. The room was amply spacious and warm most of the time but the bathroom is one of those rather cramped affairs you often encounter in Japan. Also, the room in general was not quite as smart as I had expected having seen the website photos. This is offset by a smart Japanese communal bath in the basement with a great view of the slopes via a large one-way window. There is also an outdoor bath but I did not brave the subzero temperatures to try it. Evening meals are French style and in two sittings each evening. There is a breakfast buffet with a very broad selection of Western style and Japanese food.
I found the staff extremely helpful (especially Michiyo with her fluent English) in everything from ski rental and related stuff to helping out with takkyubin service.
- Official Description (provided by the hotel):
- How would you like to relax in our hotel with fresh air and a fantastic view of the mountains surrounding. Our 100% pure onsen (hot spring) is officially approved by research institution, that the water has effects for neuralgic, muscle pain, joint pain, pain shoulder and 10 more symptoms. We are sure that soaking in our onsen should take your tiredness away in no time. Our French full course dinner is made by our own chef, using local materials. Every room in our hotel has there own private bath (excluding cottage building since it is very close to the hot spring) and shower toilet. Especially for premium deluxe type there is a private bathtub in your balcony as well. And also for your convenience we have free WI-FI, free drink service at our lounge and shuttle bus from Echigo-Yuzawa station. ... more less
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