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“Good hotel with tremendous views of the mountains” 4 of 5 stars
Review of Hotel Central Continental

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Hotel Central Continental
3.0 of 5 Hotel   |   Bahnhofstrasse 43, Unterseen, Interlaken 3800, Switzerland   |  
Hotel amenities
Ranked #8 of 8 Hotels in Unterseen
Sydney, Australia
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Good hotel with tremendous views of the mountains”
4 of 5 stars Reviewed June 8, 2012

We stayed at this hotel in Interlaken from the 30th May to 1 June 2012. Although the rooms are a little dated they were comfortable, clean,quiet and with a great view of the Jungfrau. The hotel is within walking distance of both train stations and the bus terminis. The breakfasts were basic and I stayed away from the scrambled egg, however the food on offer was plentiful and set us up for a day on the montains. The staff were great. The only complaint I have with this hotel is no tea or coffee making facilities in the room. A cup of tea costs 5 francs in the restaurant on the top floor - a bit of a rip off.

Room Tip: Ask for a room with a view of the Jungfrau.
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  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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95 reviews from our community

Traveler rating
    5
    24
    22
    18
    26
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31
30
3
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • Spanish first
  • Swedish first
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English first
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 24, 2012

We stayed in this hotel for a few days.
The hotel location is good, very near to the bus terminal, train station and the shopping area.

The breakfast provided is not palatable and very crudely prepared. The spread is lousy and they even served stale bread which have expired for more than a week! (Could see the expired date on the packaging). Seemed that the hotel guests did not touch the bread as we saw the same packets of bread in the bin for days. Towards the end of our stay, I rather go hungry than eating the breakfast provided.

Room Tip: Rooms facing the river are beautiful . You can have a view of the beautiful Jungfrau too.
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  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
60 reviews 60 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed September 4, 2011

We stayed at this hotel for 3 nights to visit Interlaken. The hotel only has internet in the lobby, and even then not always. Breakfast was meager, no frills for sure. The rooms were old but not uncomfortable. The staff was very nice. The hotel is centrally located with a easy walk to all parts of town. Oh, and I almost forgot to mention the 'Cabaret' in the lower level. I stopped by to get a glass of wine for the room, clearly as a women I wasn't their intended customer. Quickly given some wine and chased out by the Russian woman bartender. Would I stay here again? Probably not, but if the price is right, maybe I'd give it a go.

  • Stayed July 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 24, 2011

I was a little hesitating to book this hotel as the reviews on tripadvisor were not very positiv.. But we have not found other ones avaiable with reasoable price.

The only great thing of this hotel is location. Very close to the West station and the you might have good view from room if you are lucy.

The room is quite old, and many things should have been updated but not yet. The room is very small, so you might be hit by furnitures, doors when you turn around without paying attention. Breakfast is ok, but nothing special. The night club there did not really disturb us.

The staff is unattentive und not helpful. As the hotel accomodates a lot of tourist groups, so the staff seems not be really care about individual guests.

Should be noted that the receiption is not occupied during the mid-noon (12:00-2:00pm if I remember correctly), and you might have problems if you want to check-out or get your luggage out at that time.

If you have other choices, avoid this one.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 23, 2011

Small room, no internet in the room - just in the lobby after u pay SFR 5. They even charge for extra towels or ice or anything extra. Parking is SFR 8. We stayed there 3 nights and the breakfast was exactly the same all 3 mornings, and very basic. No fresh fruits or fresh juices. Rooms were cleaned everyday but the quilt covers were left unchanged and fresh towels were kept on toilet seat ......are you serious ? TV was as big as my son's first toy laptop with no ENGLISH CHANNEL. The corridor had sensory lights so once u get our of ur room, till u reach the elevator, it was absolutely dark, no matter what hour of the day it was.
The biggest advantage was the LOCATION of this hotel.....few steps from INTERLAKEN WEST station ( a bus ride to INTERLAKEN OST station which takes you to Jungfraujoch). Steps from the main street. Also the staff at the reception were polite and helpful.
We got a room with no view at all but that was not a problem as we were out all the time.
Oh yes, how can I forget the tour buses loaded with Chinese tourists arriving at the hotel to check in everytime we entered the hotel. The lobby was always flooded with Chinese tourists.
All in all an average hotel.

Room Tip: ask for a room with a view and you will be asked to pay more. Ask for the hotel pass which provides...
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  • Stayed August 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 25, 2011

The location is the only thing great about this Hotel, a stones throw from Interlaken west station. Our experience hasn't been the best at this hotel. The staff is unhelpful, rooms are in a desperate need of renovation, uncomfortable beds, wifi does't work even though you are charged for it, proper toileteries & towels are not provided. the breakfast is the worst i've had, served as though they were doing guests a favor. I would not recommend this hotel to any travellers.

  • Stayed July 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 29, 2011

I had booked balcony room at this hotel for three days through Booking.com, when I arrived they said they don't have any balcony room available. When moved upstairs, they have very horrible, smelly corridors with little light. Rooms are also not maintained, even I noticed they were not doing cleaning properly, they were just coming and changing quilt sheets, at one instance I found they had put very old and torn quilt covers. Every day the breakfast was same, very cheap crockery, multiple color, size and design of plates, glasses and cups were there, no symmetry at all. For the first day I had breakfast there but for rest of the two days I had my breakfast outside the hotel. The staff is very hard and rude, at one instance once of the Indian lady asked about the sugar to the old lady working at the hotel, probably she is wife to the old owner of this hotel, she said "sugar is already on your table, go and re-check it (with a pointed finger)." I found receptionist washing dishes in the morning at breakfast time and a tall & healthy guy, replenishing food dishes was also doing sweeping and other cleaning jobs parallel to this. None of the staffs smile at guests or answer friendly. Last day, I saw the old lady, the owner’s wife, picking her nose in centre of the dining hall and also the receptionist was vacuum cleaning. The hotel interior is really horrible and smelly, so I would recommend you guys not to stay there at any cost, only the location of the hotel is prime otherwise it's JUNK.

Room Tip: Stay anywhere in Interlaken but not in this hotel
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  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Central Continental

Address: Bahnhofstrasse 43, Unterseen, Interlaken 3800, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken > Unterseen
Amenities:
Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 8 Hotels in Unterseen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Central Continental 3*
Number of rooms: 52
Official Description (provided by the hotel):
Interlaken is an international holiday resort famous for its glamour and social character. The Central Continental Hotel, located in a unique setting on the bank of the Aare River, a mere hundred yards from the Interlaken-West train station and the boat landing station, is also very elegant and of a high standard, and is situated within easy reach of all neighbouring mountain track and cable railways. ... more   less 
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Also Known As:
Central Continental Hotel
Central Continental Interlaken
Hotel Central Continental Interlaken, Switzerland

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